Experience Luxury at Grand Hyatt São Paulo in the Vibrant City of Sao Paulo, Brazil

Ariel Reynolds

Mar 21, 2023

5

First time in Brazil and I’m happy I made the decision to stay at GH. Eduardo & Herman were the absolute best. It was my mom’s birthday and Herman gave us the cutest chocolates gift boxes and a great room with a view. During our trip, my mom left her phone in an Uber car and Eduardo did the most with helping us retrieve it. Honestly, couldn’t have asked for a better staff to have during our stay. Even when we would call for different items throughout the night (toothpaste, towels, feminine products), the staff was prompt and we were always greeted with a smile despite the language barriers. I will absolutely recommend this hotel to anyone wanted to treated like royalty. Made our visit São Paulo a very memorable one

Philip DL

Mar 17, 2023

3

I stay here about 20 days and I am at day 17 currently, the hotel is beautiful looking, some things a bit dated though, was my first time staying so long in a 5star hotel, can only afford cause work pays most of it, most of the staff is friendly and thoughtful, although after a while you start to notice things, I went today to pay whatever charges where on the room (for me) and I one time had a friend park her car here, since then they tried to charge me parking for every day 😅 while it was 1 day, I don't own a car in Brazil. also tried to charge me stuff from minibar that I didn't took, I know very well what I did and didn't do, I explained and my bill changed from over a 1100 reais to 330 reais, luckily I had a good person on the reception who understood me well and I didn't have to go crazy in explaining ;P but this hotel is a bit sneaky trying to get as much as possible out of your pocket so keep track wel of what you do, also 150 reais for having a guest over is overpriced service fee and bouncers coming at you for that if they see someone who they haven't seen before is very intimidating and doesn't make a person feel very welcome. During my time at least 1 time someone came in without knocking on the door, this is something that is actually not right, what if I am naked ? That's not cool - I do have seen staff doing their best to remember how I like my coffee, that makes up for a lot, also the cleaning ladies do a really good job

Art Janota

Mar 02, 2023

1

If you’re looking to be woken up every morning by construction and drilling, this is your hotel. Even after repeatedly kindly asking management not to start the construction at 8:30am, they continued to do so. To management: you should really go up to one of the rooms and hear for yourself. It sounds like the person drilling is in the room. I would probably avoid this “5 star” hotel if I were you…

James Zamor

Jan 28, 2023

5

I recently stayed at the Grand Hyatt São Paulo in November 2022 and had a fantastic experience. The hotel staff, including the general manager, treated me like family and went above and beyond to ensure my stay was comfortable and enjoyable. The room was spacious and well-appointed, and the amenities were top-notch. I highly recommend this hotel to anyone visiting São Paulo. Kudos to Vitoria and the rest of the staff!!

Jonathan Lee

Oct 02, 2022

4

Overall, a good place to stay. I came here for a conference, and it worked well for one of this smaller size. This is not a center to hold a conference if you have thousands of attendees. It's a 4/5. Solid place. Affordable by USA standards and met my needs. But nothing spectacular. Not much to do and not much to see.

Felipe Zottino Nazareth

Mar 02, 2020

5

Amazing hotel! The Ballroom business room for meetings and events is huge, cozy and very sofisticaded! Incredible place for meetings and the events are great. The food is amazing too.

Paula Antonelli

Feb 06, 2020

5

Amazing service. The hotel is pristine, the rooms really lovely and the food is very good, in particular the breakfast

Victor Torres

Dec 17, 2019

5

The staff is very friendly and the check in process was fast. The hotel is well located and the rooms are very clean and comfortable. Internet is very good and reliable.

Carlos Castellanos

Dec 01, 2019

5

This was by far one of the most impressive hotels I have visited for business travelling. The looks and aesthetics are impressive, very modern, clean and neat. The rooms equally impressive and pleasant, with prime quality products, from the super pouffy towers to high quality plant based soaps. The staff attentiveness and efforts to communicate, guide and help were up to par. The menu, in-room dinning options as well as the staff assisting with orders were outstanding, I appreciate the patience to accommodate a vegan diet. Now, I will let the photos speak for themselves, oh that view!

George Zhang

Nov 10, 2019

5

It took me some courage to book this hotel for a 6-day stay due to some negative comments on its modernism. Overall the experience I received clearly beat my expectation. A great modern lobby, and my room apparently was refurbished with new furnitures. The concierge and front desk were kind and nice to remind me of the safety issues in the old downtown. Nice stay so far!

MaiPlaces

Lovely business hotel

3

Exactly what you would expect at an Grand Hyatt, beautiful foyer and rooms. The room had plenty of space with big windows with views of the front. Love the toiletries and I couldnât help but take...

FABIO457

Nice Hotel

5

This hotel is in the Berriniâs Avenue Ã¡rea far from downtown. Fairly new. Nice pool, spa, fitness center, conventions center and restaurants. Near some Shopping Malls and big stores. Suits who are...

Jimplis

Great Stay

5

I have just returned from a couple of nights here and had a great stay. The staff were excellent from the moment we checked in (very late) until the time we checked out. The facilities are really...

jad_saad

Excellent Experience

5

Staff were extremely helpful and most of them spoke English. The room was clean and the view was very nice. Breakfast included so many options and was very tasty. The spa is clean and the safety...

shadz1976

Recommended Stay

5

Another apologies for the wrong date. Actual stay was Dec 2019 for 5 days. The hotel is a kind of an "OK" area of the city with great facilities and very good locations around. You can actually...

mgajo2408

Moving from Hilton to Hyatt

5

We've been staying here for our past 3 stays in Sao Paulo. We've had a great time so far. Looking for ward to our stay again next week. Only con I have is that I found the club lounge breakfast to...

Grand Hyatt São Paulo, Sao Paulo

Grand Hyatt São Paulo

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