Exe Plaza
Paseo De La Castellana 191, Near Plaza de Castilla, Madrid, Spain
Rating
4.2
Price Level
$$
Rooms
262
Pets
No
30
May
Exe Plaza, Madrid
Exe Plaza
Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium Exe Plaza is located next to the Kio Towers on Paseo de la Castellana. It offers free WiFi and a fitness centre. The bright air-conditioned rooms at the Exe Plaza have flat-screen satellite TVs. The private bathrooms come with a hairdryer and exclusive amenities. The Exe Plaza is next to Plaza de Castilla Metro Station. On-site parking is available for an extra charge and car hire is offered at the tour desk. The hotel has a 24-hour front desk.
Price & Availability
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Overall
Excellent
4.2
787 reviews
5
307
4
656
3
237
2
62
1
49
Customers Review
Value 3.8
Location 4.2
Cleanliness 4.4
Comfort 4.3
Neighborhood 4
Amenities 3.9
Condition 4.2
Recomendation 84.8%
“Spacious and comfy rooms. Located right next to metro, so super convenient. Sevice is slightly slow, but nice folks tho. We liked it here for sure.”
— Bori Papp
“The room is spacious and the price during weekday is considerably low. Location is a huge advantage too. The sound proofing is awful but bearable. Also, the room cleaning is a bit disappointing and SLOW.
And I saw this in other comments too that the wifi here is not working. This is a business hotel and the wifi is really unstable and over half of the time does not function at all.
I would have put a three here.
Yet I am still giving a one star because there is one big problem, security ( or profession?)
To begin with, I extend my stay here. The staff that dealt with the extension was kind, but they didn’t offer to renew my room card. Therefore, I failed to enter the room after the initial checkout time. I went to the front desk after this, asking the staff to help renew the card. They asked for my room number and I told him. Then they checked the name but I was not paying much attention, because what can be wrong, right? You should have records for room extension with a room number. And it turned out they could do a lot more with a just room number. They renewed my card, I went back to my room, didn’t work. I went back to the front desk again, renewed the card again, didn’t work. I had to record myself using the card to prove this to them. I went back again, this time we finally knew the problem. They put the wrong room number. This is ridiculous. All I need to enter another room is just saying “I extend my stay here but you didn’t renew card.” And I can have a room card to another room. This is a serious problem. You need to do something with it.”
— XINNING MIAO
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