Ocean el Faro
Carretera Macao Uvero Alto, Near Macao Beach, Near Sirenis Aquagames Water Park, Uvero Alto, NA 23000, Dominican Republic
Rating
3.9
Price Level
$$$
Rooms
911
Pets
No
19
May
Ocean el Faro, Uvero Alto
Ocean el Faro
Located on the seafront overlooking the idyllic beaches of Punta Cana, the Ocean El Faro is a newly built five-star resort that opened its doors in late 2018. It features water attractions including large swimming pools, a calm stream with a gentle current, ideal for relaxing and letting go, as well as a family area with a water park. The resort, located in the Uvero Alto area, also has spectacular rooms, a wide range of themed restaurants, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a full programme of entertainment for the whole family. In July 2019, the hotel will open an exclusive area for guests 18 and over with specialized services and leisure activities.
Price & Availability
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Overall
Good
3.9
1219 reviews
5
2132
4
443
3
270
2
147
1
231
Customers Review
Cleanliness 4.2
Comfort 4.5
Neighborhood 3.6
Amenities 4
Condition 4.2
Recomendation 100%
“Staff is nice but seems to not be very focused on the customers as they're constantly talking to each other. The hotel itself is a really nice place, design and the rooms are really cool - it is also huge! The cleanliness is really not up to the standard of a 5 star hotel - it seems like they don't have vacuums. What is very nice, is that as they resort is so huge, nowhere is really crowded or busy so you really get to relax. Overall, it's a nice place with good food but it needs to work on some things to really be a 5 star hotel.”
— Thomas Wagner
“T he very best about this hotel is the stunning beach views, the beach itself is rather rocky. but simply the most stunning location none the less. The hotel is understaffed so I understand, but based on this trip it will likely be my last time to the Dominican. Let me advise I am a platinum member, the service level at this hotel is not even one, the worst, hard to pick, not correct room assigned despite booking 6 months ahead of time ,non working rooms keys, broken safe, two hours for room service on multiple occasions, the Butlers were very mediocre, but likely the Privilege Restaurant wins, nothing privilege about it, maybe the view, multiple inquiries to multiple staff and not even water after 45 minutes, when I reported it to the Privilege Manager, it was evident that it fell on deaf ears. The buffet is good, hit the back of the buffet for the fresh omelets, the best was our dinner at the Italian Restaurant one of our last nights, the food was amazing and Ramon the server was EXCELLENT and the best service we received all week. If you are going to sell privilege service, it would be ideal to provide same.”
— Pam Dunn
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