Luxury and Comfort at GHL Hotel Portón Medellín in Medellin, Colombia

GHL Hotel Portón Medellín

CRA 43A #9 Sur-51, Near Santafé Mall, Medellin, 50022, Colombia

Rating

4.5

Travelers Choice

2021

Price Level

Rooms

Pets

Yes

июл

GHL Hotel Portón Medellín, Medellin

GHL Hotel Portón Medellín

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Wonderful

4.5

155 reviews

230

113

Customers Review

Cleanliness 4.6

Comfort 4.4

Neighborhood 4.7

Amenities 4.4

Condition 4.4

Recomendation 83.8%

“Nice hotel, just not a fan of location. Looks great on a map but not in reality. Great restaurant and staff was wonderful!”

— B K (Kllr_Polr_Bear)

“Muito bom hotel de Medellín”

— Ricardo Krumpanzl

Customers review

Overall Wonderful, 4.5

Cleanliness 4.6

Comfort 4.4

Neighborhood 4.7

Amenities 4.4

Condition 4.4

Recomendation 83.8%

Jadson Rios

окт 03, 2021

Bem no coração de El Poblado

Juliano Machado

окт 03, 2021

Ótimo Pratos!

Marcelo Brum

окт 03, 2021

Hotel de Boa qualidade em serviços e bem localizado em Medellín. Equipe cordial com excelente atendimento no restaurante. Café da manhã simples mas suficiente com comidas locais.

Henrique Ferreira de Mello

окт 03, 2021

Ótimo hotel. Quarto e estruturas bons e ótimo atendimento. Café da manhã tinha com boas opções. Único ponto ruim foi que os e-mails da minha empresa não entraram com o wifi do hotel e não conseguiram resolver o problema.

Elisama Mendonça

окт 03, 2021

Muito bem localizado, com vista para o shopping Santa Fé.O restaurante do Hotel é muito bom e os funcionários são muito atenciosos e simpáticos.

Jerry Miller

сен 22, 2021

Terrible ! They have a clerk called Luis Blandon, he is so rude and he will make you feel out of place, people stay out of this raggedy hotel, there are better options.

Esteban Toro Restrepo

сен 19, 2021

Todo excelente menos el desayuno, muy regular y frío

Hector

сен 12, 2021

La atención del personal es increíble, todo el tiempo te hacen sentir como en casa, l seguridad en tiempos de covid es muy buena, hay gel antibacterial en todos lados y desinfectan absolutamente todo, el desayuno es bueno, no es muy variado pero si de buen sazón, la atención del restaurante el village y sus meseros es increíble! La ubicación del hotel es su mejor punto! Esta en excelente zona y de fácil acceso en coche o caminando, si buscas un lindo hotel en Medellín, esta es la opción.

Leonardo Semma

сен 03, 2021

La habitación limpia y cómoda, pero su sistema de pago me pareció arcaico: iban a sacar fotocopia de mi tarjeta de crédito. Por seguridad eso no lo deberían hacer, una falta de respeto con los huéspedes. Como me negué a que le sacaran fotocopia, después no me permitieron hacer pedidos con cargo a la habitación.

Edgar Humberto Cartagena Ordoñez

сен 03, 2021

Excelente, espectacular, fabuloso no encontré nada malo de este hotel comodidad, atención y principalmente la atención de todo el personal, son muy amables, atentos, siempre solucionan. Excelente todo

Desiree johanna ruiz

сен 03, 2021

El lugar se ve prolijo. Al hacer mi reserva no la pudieron procesar. La persona en atención al cliente le falta un curso de relaciones humanas. No está apto para trabajar con público.Tuve q evidenciar un showde una pareja con sus menores por un costo no informado en el valor de la reserva. No me quedaron ganas de hospedarme y fui a otro hotel q si me dió alojamiento. Con las condiciones de exigencia pagado por el cliente

Maria Elena Peñuela Tascon

сен 03, 2021

Debería de tener más estrellas, un lugar maravilloso volveré no hay nada malo en este lugar y ni que hablar de su personal todos muyyy amables en especial el señor Julio Cesar en el restaurante el chef, kevin carvajal, todos te reciben con una cordialidad muy linda las señoras de limpieza su labor es excelente definitivamente yo le doy 10 de 10 al servicio y relación precio calidad esta muy bien. Mil gracias por todo estamos seguro que volveremos

Abdul Benavides

авг 08, 2021

El servicio es excelente y las habitaciones muy limpias y confortables, he viajado a muchos lugares en el mundo y este hotel supera cualquier expectativa.

Vane Reinoso

авг 03, 2021

Todo el personal es muy amable, las instalaciones muy cómodas, la comida muy buena. La experiencia en general, fue excelente.

David Quintero

авг 03, 2021

Muy agradable ambiente, muy buen servicio con muy buenas instalaciones para despejarse, relajarse y recargarse para lo necesario. Excelente lugar

Gary M.

июл 14, 2021

This was a solo 8 day vacation and did not know what to expect. The rooms exactly matched the photo and are a value for the money. Not a 5 star hotel, but not a 3 star and they are accurate on the 4 star rating. The service is REALLY top notch from check in, bellman, restaurant and even management. I am a Marriott platinum member and travel the world and this is well run indeed! I even rented a motorcycle here, asked to park it here, no extra charge and really little things like that are nice to get a garage space for free and even better with a smile on their face. The food in the morning is great and staff is actively trying to learn more English, but I speak decent Spanish so it was fine. Either way, expect terrific service!

Diana M. PelÁez

июл 08, 2021

Es la segunda vez que me hospedó allá y me encanta este hotel sobre todo por la buena atención y la amabilidad de todo el personal. Cumple con las normas de bioseguridad y el desayuno es muy rico. Super recomendado.

Sam Scott

июл 06, 2021

The rooftop hot tubs they say they have are actually 3rd floor bathtubs With bubbles that have to be reserved. The food was the only good thing about my stay. The photos of the rooms are not what I got. If you are making a reservation through Google they will only let you put 2 guests per room and then will charge you extra per person.

Jonathan Sy

июн 16, 2021

One of the best hotels in Poblado. Staff are very helpful. Hospitality is great. Walking distance to Santa Fe Mall and Carulla supermarket. Plenty of free parking space for guests. Breakfast is decent and free. Amenities are good. Rooms are cleaned and disinfected daily. Awesome experience :)

Alfredo Perez

июн 03, 2021

Great service. Excellent staff. I recommend it

Boris FIAUDRIN

мая 01, 2021

Stayed there for 3 nights, the staff was really friendly and always willing to help. My compliments to the breakfast staff for their kindness each morning, even if I didn't speak Spanish. The hotel is located near several shopping malls and a 10 minute-walk from the metro. Will definitely come back.

B K (Kllr_Polr_Bear)

янв 03, 2021

Nice hotel, just not a fan of location. Looks great on a map but not in reality. Great restaurant and staff was wonderful!

Victor Cunha Boasquevisque

окт 03, 2020

Excelente hotel. Ótimo atendimento, ótimo quarto a 3 minutos de um grande shopping. É possível caminhar alguns minutos até o metrô. Nada a reclamar

Angelica Berrio Valencia

окт 03, 2020

Excelente... super recomendado

Ricardo Krumpanzl

окт 03, 2020

Muito bom hotel de Medellín

Mike Gegen

окт 03, 2020

Outstanding employees from the House Cleaning to the front desk to the restaurant servers. I was there 10 days and travel for business every week so I know what good service is. The room was cleaned impeccably each day I requested. The restaurant food is great! Breakfast bar or eggs to order. I enjoyed both. I got to learn the 4 waiters/waitresses. The white fish, chicken mushroom sandwich and the club sandwich were all delicious. The location is great! I walked to the mall daily to visit the Beer Stop, a nice little modern sports bar for cold beer or drink. Every Sunday they close off the street in front of the hotel in the morning to allow runners, walkers and dog walkers to exercise...great people watching. The only negative is the house cleaners begin work at 6:00 AM! I was woken my first two mornings, complained andthey moved me away from the employee elevator. Another thing is they charge you for any guest you bring in to your room. Quite a fee and very surprising. They worked with me on that as well, but I will think twice despite the great service and food.

Manuel O

Hotel Portal Medellin: not what you expect

You may arrive alone as the bell boy is quite distracted with ladies. Then you need to walk up the stairs your luggage till reception along a noisy lobby. Before a welcome youâre asked for ID. Iâll...

762ronaldg

Very convenient

The hotel is very nice in general terms, people are very kind, especially at the restaurant. I wish everyone had had a name tag to thank one of the members of the restaurant who always made an effort...

Travel791538

Fantastic Hotel in Medellin! Highly Recommend

This is a beautiful hotel located in the upscale El Poblado district of Medellin. It is conveniently located across the street from the Santa Fe Shopping Mall and is close to many restaurants and a...

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