Muito acolhedora.

Hotel muito bom e otimo atendimento, super atenciosos.

Muito bem localizado.

Ótimo hotel Bem localizado Atendimento muito bom. Caféda manhã pra quem come pouco.

Atendimento excelente.Linda vista do castillo de San Felipe

Quartos espaçosos e atendimento bom

Hotel bem localizado. Próximo a um Mall e próximo à cidade antiga. Em frente ao forte San Felipe. Excelente acomodação com café da manhã Adequado e funcionários super atenciosos.

El servicio hacia los huéspedes es muy atento y le hacen sentir una calurosa bienvenida al paraíso tropical que es Cartagena 💚

STAY AWAY Short stay I paid for two people and only end up going by myself I had friends coming over to pick me up and going in for a short period of time while I was getting ready, they charge for every single friend that was coming in I end up paying triple the amount of my reservation because of that. They never clean the room, it’s not worth it trust me you will get robed they will make up any upcharge without you even noticed

Su vista, su ubicación y la amabilidad del personal que atiende es unica. Muchas gracias por su hospitalidad a pesar de todo esto del Covid-19

Excelente atención, el servicio del personal de primera, las habitaciones comodasy limpias, cumplen con todos los.protocolos de biosegurisad, la mejorubicación

Este hotel esta muy bien ubicado , justo al lado del castillo de San Felipe de Barajas, es un hotel muy limpio y bonito, hotel boutique con todas las comodidades, justo detrás de un centro comercial, con supermercado y tiendas afamadas, también cuenta con opciones para comer. Está muy cerca del centro histórico una caminata de unos 15 minutos que en horas de la tarde es muy placentera. El personal del hotel es muy amable y atento. Super recomendado el sitio. No dejen de visitarlo cuando vayan a Cartagena.

Hotel muy lindo, vista excelente al castillo de San Felipe, habitaciones modernas y espacios muy confortables. El wifi puede mejorar

We stayed at this hotel very soon after Colombia allowed tourists to come without mandatory testing. I thought we were the only guests at this hotel. Nevertheless, the restaurant was opened and served us the drinks and tasty food. We swam in the pool, had great breakfasts every morning, could order food in the room. There is a big mall nearby as well as Castillo de San Felipe. We liked the location although we had to take taxis every time we wanted to go to the old Town. But since the taxi was only $3-4, it didn't bother us. The hotel staff was very friendly and accommodating. They gave us everything we asked. The room was fine, not the best we've seen, but for the price it was good enough. We highly recommend this hotel!

Excelente hotel!

Hermoso, muy limpio y la atención es maravillosa. Perfecto para ir en pareja. Las habitaciones son muy cómodas y no se escucha ningún ruido externo. Maravilloso. Pienso volver.

Loved this hotel. Nice modern rooms. Only suggestion is to have some shade by the pool.

It was a real pleasure, at the end of my trip, to stay in this hotel with modern conveniences, comfortably suited to American tastes and needs. I was looking for a place to stay for my last night in Cartagena (coming back from Tayrona National Park and flying out the next day) and I came across this very inexpensively priced, rather modern looking hotel, just outside of the historic walled city, but right across from the Castillo San Felipe. Earlier in the trip I had stayed in the historic city, which has its wonderful charms - but is also noisy, full of traffic, lots of tourists, pushy street vendors, very expensive lodging; and there were the sacrifices that come with staying in beautiful old historic lodging - hard beds, small bathrooms, deteriorated surroundings, lukewarm to cold water showers, unreliable air-conditioning, stairs, etc... This hotel is nondescript from the outside, kind of built within and above a business center. But the lobby is glass and marble, with nice furniture and appointments. It is not a big hotel. I was received with a cold glass of water infused with fresh fruit flavor, a wet towel to wash my hands and face, and lots of smiles and bienvenidos! Check-in was very easy and professional. The employees are incredibly courteous and helpful. There is an elevator (non-existent in the historic city). I was in room 303, which was very comfortable, spacious, big, soft (perfect texture) king size bed, great pillows, carpet, marble and glass bathroom with all toiletries, hair dryer, etc... Shower was hot(!) and lots of water volume from an enormous rain style shower head. There is an iron and ironing board in the closet. Small mini-fridge, mini bar, safe, TV, phone, room service, etc... Most every convenience. Everything is clean and organized. Air-conditioner is excellent! I was told there was a free ten minute massage, with the option of paying for more time, but I did not make time for this amenity. From my room window a very ordinary view, but on the same 3rd floor, around the corner from my room, there was a nice, small indoor sitting area, a beautiful outdoor patio area, outdoor sitting area with tables and sun umbrellas, small pool, everything connected to a decent restaurant, all with an amazing view of the castle directly across. everything is big glass windows between inside and outside so as not to impede the view. I had my last dinner, a free breakfast, and then lunch all at the hotel (while swimming and enjoying the view), and ordered some great local style Colombian food! I walked right over to the entrance of the Castillo, and took a tour. Great views of the new and old Cartagena from up there. If you walk on the other side of the Castillo there is a little park where lots of street vendors with stalls are selling lots of souvenirs, more cheaply than in the old city, to get your knickknacks more cheaply for people back home. A good 10 minute walk, or a brief taxi ride and you are at the clock tower entrance of the old city, where all the old town action begins. The same, and you are back in a quiet, cool, island of peace and calm in this great hotel (I did this for my last few hours in Cartagena). There appears to be some malls close by, and a few supermarket type shops, all within walking distance. There is a 24 hour security guard. Also there is a courtesy shuttle to and from the airport; a large, comfortable car. Very friendly driver. I don't know if it is free on arrival, but I had to pay 20,000 cop, which was like $6? to go to the airport. Pretty much the same as a regular taxi. Worth it. Super comfortable. I also gave the driver a tip. I tipped the people at the hotel during my stay, but I do not think it is necessary. But they were so nice! Walking around local area is fine. I would not walk around late at night. Some taxi drivers confused about location of hotel. Have the address in your phone to show them. Hotel is best deal for what you get in town! Check all internet travel apps, I found a really low price after searching different ones.

De las mejores atenciones por parte del equipo de trabajo del hotel, mucha cordialidad y servicio excelente.

Grata experiencia! Habitaciones muy confortables y un servicio atento, frente al Castillo de San Felipe; a 3 minutos del centro amurallado. ¿Qué más se puede pedir?

We had an amazing stay in this fantastic hotel. The rooms are very large and so is the bed (besides it is really comfortable). We found the location of the hotel really good too. It is close to the real center but for enough to be quiet during the nights. A short walk brings you to the restaurant and bar area. Also the swimming pool on top is really nice. It is clean and very refreshing, nice to relax in the heat of Cartagena.However, there is room for improvement. We found the staff friendly but during our checkout the lady kept browsing Facebook while talking to us. For me a sign that you don't take your job and neither your guests seriously. Furthermore the breakfast is not on part with the rest of the restaurant. Easy fixed I would say!

Stunning, stylish and modern hotel just outside the walls of the old town with spectacular views over the old Castillo (you pay extra for rooms with a view of this) There is a rooftop pool, sun lounges and a restaurant with a view of the Castillo. The rooms are air-conditioned, spacious, clean and comfortable. The hop on/hop off bus stops right across the road from the hotel so you can enjoy trips around Cartagena without worrying to find your hotel. The breakfast is pretty poor for the standard of the hotel, but otherwise, staff are friendly and helpful.

Clean, in a great location near the Trinidad church where people hang out. I believe this "Boutique" Hotel has 5 rooms they rent out. The roof-top pool was very nice and we were lucky enough to have...

I can not fault this hotel. It is well located, a very short walk from restaurants and a square with a great atmosphere, and also the historic walled city is less than 10 minutes away. The staff are...

My friends and I just spent five nights at Casa Santa Ana and it was wonderful. Excellent location, stunning little boutique hotel and wonderful service. The rooftop pool was so refreshing on a hot...