Experience Luxury and Comfort at DoubleTree by Hilton Anaheim

Sheri Thomas

Jan 04, 2023

4

The hotel is fine, good location. Under renovation in lobby (December 2022). Room is nice, staff friendly. No fridge in the room and no restaurant during renovation. Bar is open but we couldn't see it until our last day because of the walls around the lobby-renovation. Guest room is equipped with single- occupant, bare minimum on towels (over dried, scratchy), soap/shampoo, coffee. If you are traveling as a couple or family ask for more towels and amenities at check in. No housekeeping during stay. My only observation is that management is cutting guest amenity/service corners to recoup losses.

S & S Cleaning and Concierge LLC

Dec 21, 2022

5

I own a luxury cleaning company and clean for a luxury resort, I can say I’ve stayed in $800 rooms where “cleaning” was still an issue. BUT this place takes CLEANLINESS, customer service, and it all to Luxury standards. I’ve come into hotel rooms and still had To clean. That was not a problem here. Not even a single piece of hair on floor in the bathroom missed, not a single piece of hair on linen, linen pressed and smell cleaned and processed well. Whoever cleans this place DO NOT LET THEM GO, Because I have high standards and can say I truly think they are the best at what they do. Check in was smooth. Everyone greeted me with a smile, and the clerk was ready for us with hot cookies as well. The drain did have a little trouble draining, however I let them know and 5 minutes later maintenance was up and fixed. Big resorts can’t even do that! I would stay here again and again, and we will definitely return and recommend to our family and friends! Thank you for the amazing stay! Staff! And customer services from ALL your vendors.

Elizabeth Munoz

Oct 19, 2022

4

I can’t give a full 5 stars, but I want to start off with the great qualities. Maria and DJ (management) were amazing ! They were understanding and beyond accommodating! They listened and heard me loud and clear. I want to give them a huge thank you. The room was nice and the beds were comfy. We had a great view from our room, but I imagine that every room must have a good view. Everything was so clean and when you walk in theres pretty chandeliers and a nice bar. The housekeepers were very friendly and everyone seemed to be on their “A- game” in keeping the hotel clean. This location was also very convenient for us, because it’s close to great beaches, Disneyland, knots berry Farm, great stores, a outlet mall, restaurants and fast food, and even a hospital ! So I highly recommend this location if you are one for short distances and easy access to places ! For the issues I did have, I want to say they are minor issues that can easily be fixed with a little training, I did speak with management already about the issues, but I want to explain why I was not able to give a solid 5; instead I give it a 4.7 ! If the issues I had get resolved this hotel easily deserves a 5 star rating. Thank you again, for accommodating us and making the best of it for the rest of our stay.

Pablo Lucero

Oct 13, 2022

5

Booked this hotel for a family trip. This hotel is in a great location. Not only close to Disney but there are lots of stores and restaurants around the area and I mean under a mile. From the moment you get off you vehicle the staff is so friendly and attentive to your needs. Rooms are kept so clean while you're out. From the parking lot, the lobby and to your room cleanest hotel. We will be booking with this hotel on returning trips.

Alan G

Oct 02, 2022

5

We had a great stay at this Double Tree property. Our room was in decent shape, as well, it was clean. It had an awesome shower that the water gets hot very fast. The breakfast crew was polite and awesome! They were very attentive to our meal needs while also being very talkative. The evening bar was fun, also. We were surprised at how active it was each night. And , the property has a pretty expansive pool, hot tub, and outdoor seating area.

KathiM17

Great stay

4

Hotel was very clean, service was good, people were helpful and friendly. Stayed for a week with a conference, hotel staff managed that quite well. I loved the shower. The room heating/A/C worked...

notadumbld

Room 1422 - Stay away

4

The service was excellent, as usual, but the mattress was horrid. Do not book this room unless youâre assured a new mattress is in place. It was soft and lumpy, and moved anytime weight was...

georgeV2877LW

Nice business visit

3

Nice hotel but not extremely accessible to other restaurants. Bit pricy at bar but restaurant on property is nice. Rooms are nice but bathrooms are pretty standard. Pool area very boring at least...

sefmutari1

Worst hotel double tree Anaheim

1

No freige in rooms, bad customer experience , outdated rooms , dented bath and toilets, unclean , not comfy bed and on top of that they donât clean the room when asked. Lastly unexpected charges have...

anaizcamacho21

Not best hotel

2

Old burned furniture! Great location but unfortunately wonât be staying here again. Room was not worth the stay.It was very dissatisfied to be in the room seeing the old bed skirts, old chair. It...

evatellez2021

Great customer service

5

Very pleasant stay, great customer service, got a cookie Lee made all of this possible. Will chose this hotel for my future travels Clean,cozy, helpful and recommend places to visit Will visit...

oregunian1966

Very friendly and excellent service.

4

Employees were very friendly and accommodating. Very good customer service. Room was spacious and bed was very comfortable. Quality mattress. Handicap accessible Room was very nice. Shower was roomy...

mrmrsopey

Vacation

4

This hotel is very clean, the bed was very comfortable. The only reason I gave it 4 stars was because there was no fridge in the room. I would have thought that to be a standard in a hotel of this...

Elisharoberts20

ð Meh

3

If you need to be close to Angel stadium I guess this will do. It was ok but old and a bit musty. Understaffed and overpriced in the on-site restaurants but Starbucks across the street - try embassy...

Hotel Fera Anaheim, a DoubleTree by Hilton, Orange

Hotel Fera Anaheim, a DoubleTree by Hilton

Price & Availability

Select your room

Double Standard ROH ·

Standard King Room ·

Standard 2 Double Room ·

1 King Bed - Standard Room ·

Standard King Room (Accessible) ·

Standard 2 Double Room (Accessible) ·

Deluxe King Room ·

Overall

Customers Review