Experience Luxury and Convenience at Mercure Bangkok Sukhumvit 11

richard grandis

Nov 25, 2019

5

Great hotel right in the center, room have great design and service is good

Nanna Taus

Nov 19, 2019

5

We had a great time and really enjoyed our stay in the privilege room. The location is excellent, the street is not too noisy (higher floors), the breakfast was tasty and Paula (?) a truly brilliant host. We would definitely stay here again!

Charles Morier

Oct 12, 2019

4

I’ve stayed several times in this hotel and never been disappointed. It is conveniently located 5min by foot to Nana BTS station, and it is close to several bars and clubs (Above 11, Levels, Insanity...). The room is pleasant and the staff is friendly. There is a nice pool area with a bar, and the gym isn’t bad for an hotel gym, great for a quick pump before hitting the bar. My only recommendation would be to upscale the breakfast; it feels a bit too simple. A great hotel overall.

יוסי בוקר

Oct 06, 2019

2

I would give it 5 stars if not for the reception's poor and upsetting attitude. The hotel is quite new, rooms are spacious and very nicely decorated and the location is very good; in a tourists' area with many bars and restaurants and close to the Skyline station. BUT, AND THIS A BIG ONE, the treatment we received didn't fit a respectful hotel. We booked and paid for 3 rooms, each for 2 adults plus 1 or 2 kids ages 9 to 12. The hotel confirmed our booking but didn't bring additional beds for the kids. When we inquired about the beds, the incredible answer was THE KIDS ARE PAID FOR BUT NOT THE BEDS. IF YOU WANT BEDS FOR THE KIDS, YOU HAVE TO PAY$40 FOR EACH BED. never in my life i've experienced anything like this. The hotel represents a price for 3 or 4 guests but it expects the kids to sleep in the parents' bed or on the floor. Otherwise, the price increases by 50% to 100%. This is nothing but a deceit. We were exhausted after a night flight and they refused to bring in the beds unless we arrive st the reception and pay the extra price. This was more than frustrating. After a few hours following our strict complaints they suggested to upgrade us to a better room for the extra price paid. But overall, this not the service you expect to receive from a high class hotel. I wonder if this is the hotel's official policy or just a poor conduct by the local management but surely this was a very poor and aggrevaiting experience.

Sharyn Price

May 30, 2019

3

Our room smelt very mouldy which was quite unpleasant. In hindsight we should have asked to be moved as our friends’ room didn’t smell at all. We were in 1517 which had a better view of Bangkok than our friends’, room 1515. The room itself was big enough, the bathroom had good amenities and the bedroom had lock out blinds. Air conditioner worked really well. Breakfast was very average. There was never anything different from day to day and the coconut soup looked like it was served up 4 days in a row before being refreshed. As it has chicken in it, I think we would have been very sick eating this. Staff were always polite and friendly.

TeGeLUN

One of my favorite in Bangkok

5

I'm in Mercure Sukhumvit 11 very often. The whole staff is always very friendly, very attentive and very helpful. The rooms are quiet and pretty big. I recommend to book a room with lounge access...

Russ0404

Tidy, comfortable hotel in a great location

4

I love the location with bars and restaurants on soi 11 or Sukhumvit Road a couple of hundred meters walk. The hotel is neat and modern and I found the service friendly and helpful. Room was nice and...

d821yip

Great to be back

4

Great Location, only few minutes walk from to the Nana BTS station and Terminal 21 shopping mall, tons of restaurants and bars are next to the hotel. You have everything you wanna find out there...

Jon C

Wonderful Hotel, amazing staff and nice rooms

5

After a 2 year delay getting back to Thailand, I was pleased to find the Mercure 11 was offering the Test and Go package. I would have stayed at the Grand President like I did in 2018 & 2019 but they...

Thulana F

Don't let them rob you!

1

If you are trying to stay with Mercure during your AQ, make sure that they don't rob you or make your life a nightmare. I made a AQ booking for 7 nights by paying 9000 Baht in advance, and then...

aramuaythai

After 2 years

5

Last time Iâm here in Bangkok was in Nov 2019. And covid came, stucked in my country for 2 years. Now back in Bangkok for some business. Mercure is the nicest place to stay. From the staff...

Mercure Bangkok Sukhumvit 11, Bangkok

Mercure Bangkok Sukhumvit 11

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