Residence Inn Boston Logan Airport/Chelsea

200 Maple Street, Near Encore Boston Harbor, Chelsea, MA 2150, United States

Rating

4.6

GreenLeader

2024

Price Level

$$$

Rooms

128

Pets

Yes

Jul

Residence Inn Boston Logan Airport/Chelsea, Chelsea

Residence Inn Boston Logan Airport/Chelsea

Das Residence Inn by Marriott® ist ein Hotel für Langzeitaufenthalte, in dem Sie auch in der Ferne immer auf dem Laufenden bleiben, während Sie das perfekte Gleichgewicht zwischen Arbeit und Freizeit finden. Unser heimeliges Ambiente lädt Sie ein, sich zu entspannen, und in unserer freundlichen Atmosphäre werden Sie sich wie zu Hause fühlen.

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Wonderful

4.6

989 reviews

449

175

Customers Review

Value 4.5

Location 3.9

Cleanliness 4.7

Comfort 4.7

Neighborhood 3.5

Amenities 4.5

Condition 4.7

Quality 5

Recomendation 92.9%

“I have to say the hotel was in a good location, it was clean, and the staff was nice and helpful. I know when we go away, we look for our hotels to be clean, but since the COVID many hotels are working with minimal staff so they may be slipping. This hotel was at minimum, and they serviced the hotel as if they were fully staffed. I called they answered. Breakfast was also a plus. I enjoyed the area not to much noise, yes there is a train in the area but it’s still worth the visit. I would come back, close to the highway and easy access to downtown, I would stay there again. Hope this helps!”

— Floria Colbert

“Muy bonito y acogedor. Siguen un estricto protocolo de seguridad ante el Covid 19. Lo pasamos bien. La piscina se reserva y esa hora es exclusiva para ti y tú familia.”

— Wanda Valentin

Customers review

Overall Wonderful, 4.6

Value 4.5

Location 3.9

Cleanliness 4.7

Comfort 4.7

Neighborhood 3.5

Amenities 4.5

Condition 4.7

Quality 5

Recomendation 92.9%

James Norris

Okt 16, 2022

Este hotel está em uma ótima localização, desde que você esteja bem em estar fora da cena do centro. Tínhamos um aluguel, então a necessidade de dirigir não era grande coisa. Café-da-manhã foi incrível, mãos para baixo o melhor café-da-manhã continental que tive em um hotel. Uma grande variedade foi oferecida no dia a dia e a equipe a manteve bem abastecida por toda parte. A equipe de café-da-manhã também foi muito educada e agradável em geral. Os representantes gerais de atendimento ao cliente eram um pouco menos do que alegres, mas os quartos relativamente limpos e grandes compensavam isso.

James Norris

Okt 13, 2022

This hotel is in a great location as long as your okay with being just out of the downtown scene. We had a rental so the need to drive was not a big deal. Breakfast was awesome, hands down the best continental breakfast I've had in a hotel. A large variety was offered day to day and staff kept it well stocked throughout. The breakfast staff was also very polite and nice in general. General customer service reps were slightly less than cheerful, but the relatively clean, large rooms made up for it.

Floria Colbert

Okt 06, 2022

Devo dizer que o hotel estava em uma boa localização, era limpo, e a equipe foi simpática e prestativa. Eu sei que quando vamos embora, procuramos que nossos hotéis estejam limpos, mas desde o COVID muitos hotéis estão trabalhando com pessoal mínimo para que possam estar escorregando. Este hotel era no mínimo, e eles serviam o hotel como se estivessem totalmente equipados. Liguei eles atenderam. O café da manhã também foi um diferencial. Gostei da área sem muito barulho, sim, há um trem na área, mas ainda vale a pena a visita. Voltaria, perto da rodovia e de fácil acesso ao centro, me hospedaria lá novamente. Espero que isto ajude!

Floria Colbert

Sep 07, 2022

I have to say the hotel was in a good location, it was clean, and the staff was nice and helpful. I know when we go away, we look for our hotels to be clean, but since the COVID many hotels are working with minimal staff so they may be slipping. This hotel was at minimum, and they serviced the hotel as if they were fully staffed. I called they answered. Breakfast was also a plus. I enjoyed the area not to much noise, yes there is a train in the area but it’s still worth the visit. I would come back, close to the highway and easy access to downtown, I would stay there again. Hope this helps!

Bart Summers

Sep 06, 2022

Room was large and fairly clean.I did find long black hairs in the bathroom but that has become normal since hotels don't clean well since the pandemic.Bed was OK, heater/AC worked well.TV was large and had a good selection of channels.The feed for the TV in my room did not work and all channels were pixeled or kept freezing and cutting out.WIFI did the same.It must have a 5th floor thing.Water was hot but showerhead was useless.Not the best Residence Inn I have stayed out with my Titanium level.Breakfast was fairly good but very crowded.Free shuttle to the airport was a plus.I would stay else where next time where the entertainment worked better and there is nothing to do or eat in the area.Also, don't eat at Floramos next store, it is terrible.

Cindy Bowyer

Sep 06, 2022

The good: close to the airport, highway, walking distance to a grocery store and the silver line, the gym is small but good, The maintenance/ service man, Vu, is very sweet, professional and kind. The complementary breakfast is fairly decent. The not so good: close to a commuter train which honks its horn A LOT. I heard it was only supposed honk during the day but, in the month I stayed there,I heard it at 11:45pm, 2:35am, 5:30am. There is a laundry room with 3 washing machines and 4 dryers ($2 per machine). Two of the machines do not have automatic dispensers - I ended up returning the fabric softener. The TV in my room went out several times, prompting me to call for service numerous times.

Alicia Tuesta

Sep 06, 2022

Muy acogedor y buena atención, goza mucho la piscina, todo limpio las instalaciones acogedora.

Bradley Tatro

Jul 06, 2022

Ficamos aqui na noite anterior ao nosso voo de Logan. Fácil de chegar da rodovia e não muito longe do aeroporto. A equipe foi amigável e atenciosa. Tudo estava limpo e bem conservado. O nosso quarto era limpo e tranquilo. Perto o suficiente de restaurantes etc. Ficarei aqui novamente quando estiver na cidade

Bradley Tatro

Jun 07, 2022

We stayed here the night before our flight out of Logan. Easy to get to from the highway and not too far from the airport. The staff was friendly and attentive. Everything was clean and well kept. Our room was clean and quiet. Close enough to restaurants etc. I’ll stay here again when I’m in town

Richard Shaw (dr4hearts91)

Jun 06, 2022

Funcionários simpáticos e prestativos. Local agradável e tranquilo. Bom café da manhã com excelente assistência. Tive um problema com a trava da minha porta da frente ficando engatada quando abri a porta. Também tive um GRANDE problema com as persianas não funcionando direito. Mas eu estava aqui para uma formatura, não apenas para morar no meu quarto, então não reclamei. Voltarei, provavelmente...

Rachel McKnight

Jun 06, 2022

A equipe da recepção foram muito bom. Há café-da-manhã continental que é bom, você não vê mais isso. Os quartos eram muito espaçosos e agradáveis. Não havia talheres na cozinha, então, se você precisar de garfos ou colheres, pegue alguns de plástico. Esta estadia teria sido muito melhor se houvesse um serviço de transporte de e para o aeroporto. É por isso que ficamos tão perto do aeroporto, mas os ônibus não estavam funcionando.

Richard “dr4hearts91” Shaw

Jun 06, 2022

Friendly, helpful staff. Nice, quiet location. Good breakfast with excellent assistance. Had a problem with my front door's deadbolt staying engaged when I opened the door. Also had a BIG problem with the window shades not working right. But I was here for a graduation, not to just live in my room, so I didn't complain. I'll be back, likely...

Rachel McKnight

Mai 10, 2022

The front desk staff were really nice. There's continental breakfast which is nice, you don't see that alot anymore. Rooms were very spacious and nice. There wasn't any silverware in the kitchenette though, so if you need forks or spoons, pick some plastic ones up. This stay would have been much better had there been a shuttle to and from the airport. That's why we stayed so close to the airport, but the shuttles weren't running.

Christina Bucceri

Mai 06, 2022

O hotel e o quarto eram muito espaçosos, limpos e confortáveis. O hotel estava em uma ótima localização para nós e o estacionamento era muito conveniente (embora a taxa de US $ 15 / dia para estacionamento fosse um pouco boba. Não entendo por que há uma taxa para isso ☹️). O café da manhã nos dois dias em que estivemos foi excelente. Muito boa seleção de comida quente e fria. Assentos de café-da-manhã também foi muito bom.O único problema que impediu uma revisão de 5 estrelas foi o bêbado no nosso corredor batendo na porta do quarto e gritando às 3 da manhã na nossa última noite lá. Chamamos a recepção e eles cuidaram dele (mas a música no quarto dele tocava alto pelo resto da noite).

Christina Bucceri

Apr 25, 2022

The hotel and room were very spacious, clean, and comfortable. Hotel was in a great location for us and parking was very convenient (although the $15/day fee for parking was a bit silly. I don’t get why there is a fee for this ☹️). The breakfast both days we were there was excellent. Very good selection of hot and cold food. Breakfast seating was also very nice. The only issue preventing a 5-star review was the drunk in our hallway beating on his room door and screaming at 3am on our last night there. We called the front desk and they got him taken care of (but the music in his room played loudly for the rest of the night).

Fran Cruz

Nov 06, 2021

Esta limpio y con una excelente ubicación para visitar cualquier lugar turístico de la ciudad

Wanda Valentin

Nov 06, 2020

Muy bonito y acogedor. Siguen un estricto protocolo de seguridad ante el Covid 19. Lo pasamos bien. La piscina se reserva y esa hora es exclusiva para ti y tú familia.

Maria de los Angeles Gutierrez

Nov 06, 2019

Muy muy bueno. Una suite completa, limpia, bien diseñada y muy cómoda.Me alojé por circunstancias de la vida, mi vuelo fue cancelado y la línea aérea me hospedó ahí.

Zulma L Vazquez

Nov 06, 2018

Me encanta, muy lindas y cómodas las habitaciones, el personal súper amable y en un lugar propio para llegar a muchos lugares turísticos de la ciudad.

Caraballojose Ramirez

Nov 06, 2018

Muy elegante, atractivo, buen servicio, amabilidad, poca música. Impecable limpieza. Muy organizado.

MoxieW13

Excellent Hotel!

I recently stayed at the hotel due to a cancelled flight. The hotel is great. Very modern and clean. The room was wonderful! It made me want to stay longer! It was laid out very nicely, with plenty...

kv_and_sv

Location is not great but its a new hotel

hotel is new so everything still looks really good location is not that great, neighborhood is sketchy so I wouldn't go walking around at night... but we did walk to the T in the morning to get over...

lornehobley

First time at a Residence Inn!!

Lodging at a Residence Inn was a first for me! This was a downtown/airport location and it had parking! I stayed in a suite and it had a fullsized with island seating. This hotel looked like a...

rodneywollam

Liars and thieves.

Why does Tripadvisor say they have a free airport shuttle? Why does Google say the have a free airport shuttle? Why does Marriott say they have a free airport shuttle? Why does everyone and their...

jennyagnini

Clean, could use some updating

We got a room last minute after a late night JetBlue cancellation. This hotel is very close to the airport, 7 mins at midnight with no traffic, maybe 10-11 minutes at 630 am with some...

DomCub

Great place

I recently stayed here for two nights to attend a graduation in the Boston Area .Staff was great on the phone, when i called them several times and great in person ! Hotel was very clean and rather...