Experience Luxury at Hilton Düsseldorf in North Rhine-Westphalia, Germany

Shanna Hillebrand

Oct 15, 2022

1

The hotel is very much out dated. Bed is very uncomfortable and the room small especially for an executive room. There was no glutenfree breakfast even though I asked three staff members and they all said they'd take care of it. But no one ever did anything to make sure I could actually have breakfast. Minibar doesn't work. Everything is warm inside. After all complaints the manager wasn't very willing to compensate us. In the end we managed to get the money paid for breakfast returned. But it took a lot of convincing and apologies have not been made. Very very disappointing stay and NOT worth the money.

Shanda Felix-Brown

Aug 21, 2022

4

Huge hotel with a nice interior. The staff were all friendly and helpful. The breakfast was really good and had a wide variety. I have read many reviews of the expectations of a Hilton hotel so I went with low expectations. The room we were checked into had a very awful smell especially the pillows. We called right away and we were guided to a different and better room. Unfortunately I have to agree that the rooms are very basic. The bathroom was really small which was a deal breaker for me. We made use of the gym which was definitely a plus. All in all our stay wasn’t the best but we made it work.

Misa Pavlovic

Jul 31, 2022

4

The minibar is empty per default and the kitchen closes at 22:00 so if you arrive late make sure you eat something before you check in. That is not state of service now. Otherwise the staff is very friendly and the rooms are small but nice and comfortable, as would be expected from a Hilton Hotel. Overall satisfactory but there are better Hotels.

Mert Onderol

Jul 04, 2022

5

I am positively impressed with kindness and hospitality I’d received at reception. Although I was a bit early, they helped me doing check-in. Check-out was same, very fast and accurate. I also would like to share my outstanding breakfast experience - various and delicious selection of Internatlonal breakfast for all kind. Very well managed, cooked or prepared and organized in a way to accommodate some peaks during the mornings. Room is very clean and delivering expected Hilton quality. You always find what you need in a Hotel room. It is a business hotel where you may have conferences or meetings, not located in downtown Dusseldorf, but it is very easy to reach both city and airport. Thank you Hilton team for making a extremely nice stay..

Petr Kuchyňka

May 19, 2022

4

Friendly and kind personnel, fast check-in. Rooms are clean and relatively modern, the same can be said about the bathroom, which is otherwise relatively small. Rooms are equipped with safe, minibar, and electric kettle with a selection of coffee and teas (huge plus for peppermint and Darjeeling teas!). The breakfast was really good, with a huge variety of offerings and really good coffee. The restaurant personnel was really kind and helpful. Overall, I really enjoyed the stay here and can safely recommend this hotel as a great place to stay.

ksyrium

I thought Hilton were special

3

very Rude front office staff, her name was Myriam as she said. I asked a couple of questions about taxis or trains and she was answering to me as if I was an idiot. She then gave me the wrong...

309neil

Adequate

3

I cannot warm to the Hilton Dusseldorf. It is a respectable business hotel, if I might use that term, and the facilities are adequate. However, there Is nothing that would make me want to come...

pwilson52

Great Happy hour and comfy room

5

Really friendly wait staff, and always made themselves available for questions. Couldn't pick a better environment to stay in. The one bartender even wrote us out a map with all the local Alt bier...

LiALiliG

Lack of professionalism and friendliness, and in urgent need for a facelift: Hilton DÃ¼sseldorf

1

Tiny room with tiny bathroom (and shower curtain), noisy room overlooking the construction site and main road, although the hotel was empty, Executive Floor booked (no info on the website that the...

JonsenSinaga

AN OLD HILTON

4

Booked during HiltonHonor Sales. Stayed for one night during xmass market in the city. Small room but clean. Breakfast was great. Located in the offices area of Dusseldorf that makes this Hilton more...

Duke D

Bad experience

3

Not for five star, should not be in any country, especially not in Germany. One night over 300 euro, too expensive for what you get. Food at hotel is average at the best. Food without taste serving...

Hilton Düsseldorf, Düsseldorf

Hilton Düsseldorf

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