“The only reason to say is ok and a one star is the hotel staff. They were nice, attentive, and courteous. The hotel itself is dated and it shows it everywhere. The lobby and furniture within gives you a sense of what is to come. The guest elevator call button is loose and the elevator itself gives you the feeling that it may stop working at any time. If you get a reservation in this hotel avoid at all cost room 842. I arrived to the hotel a little late with a turnaround the following morning after picking up my grandson. When I entered the room about 9 pm, the first ting that hit me was the musty smell of a mixture of sweat and feet. I am not sure where it was coming from but definitely not me. Whomever was staying there maybe for days needed some serious personal hygiene and the room need it some deodorizer. Furniture as well was dated and the bed uncomfortable. I could have gone and ask for another room or move to a different hotel. I was too tired to do either. Sadly, this is not my first rodeo with a disappointing Hilton hotel. This is at least the third time in a little over year. Hilton seems to have given up on maintaining their hotels or at least giving the semblance that they care.”

“I facilitate trainings at a different hotel every week. My company had a training here and Monica set up the room every morning and freshened it throughout the day. She is so helpful and friendly and I looked forward to chatting with her each morning. Even my attendees shared with me how wonderful she is! She is phenomenal and an incredible asset to this team. Thank you for all you do, Monica!”