Omni Richmond Hotel
100 South 12th Street, Near Broad Street, Richmond, VA 23219, United States
Rating
4.2
Price Level
$$
Rooms
359
Pets
Yes
from $ 2,275.49
11
May
Omni Richmond Hotel, Richmond
Omni Richmond Hotel
Set in the financial and historic district of Richmond Virginia overlooking the James River this hotel offers free shuttle service to destinations within an 8-km radius. Omni Richmond Hotel features a heated indoor pool and year-round outdoor sundeck. Guests can also work in the 24-hour business center or take advantage of free access to the nearby James Center YMCA. Trevi's Restaurant at the Richmond Omni serves Italian cuisine for breakfast lunch and dinner. For a signature coffee drink guests can visit the hotel's full-service Starbucks.
Price & Availability
Select your room
Habitación Deluxe Doble, 2 Camas Dobles ·
Room Only
Non Refundable
Deluxe 2 Double Room ·
Room Only · 2 Double
Non Refundable
Deluxe King Room ·
Room Only · King
Non Refundable
Habitación Premier, 1 Cama De Matrimonio (high Floor) ·
Room Only
Cancel free of charge before Mon, 6 May 2024
Premier Queen Room ·
Room Only · Queen
Non Refundable
Habitación Premier, 1 Cama De Matrimonio Grande (high Floor) ·
Room Only
Non Refundable
Premier King Room ·
Room Only · King
Non Refundable
Premier Luxury 2 Double Room ·
Room Only · 2 Double
Non Refundable
Habitación Premium, 1 Cama De Matrimonio Grande (luxury) ·
Room Only
Cancel free of charge before Mon, 6 May 2024
Premium Luxury King Room ·
Room Only · King
Non Refundable
Premier Luxury Queen Room ·
Room Only · Queen
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
968 reviews
5
1219
4
668
3
312
2
154
1
78
Customers Review
Location 3
Cleanliness 4.4
Comfort 4.4
Neighborhood 4.5
Amenities 4.1
Condition 4.3
Recomendation 85%
“I stayed here for a family members wedding for a weekend. Check-in was smooth, and it was easy to navigate to my room. I was on the 18th floor, with spectacular views of the James river, and eastern Richmond. The room was very spacious, with a larger bathroom. There were outlets in the nightstands and desk, which made it convenient to not have to bend down and find a plug. All the lights in the rooms were warm, and none were fluorescent (I hate those). At night, the room was great at blocking unwanted outside noise from both the hallway and the city down below. The check-out process was also a breeze, all I had to do was drop my key off and I was set. Now, I give it 4/5 stars for one simple reason. On the Omni Richmond website, it states that parking is "complimentary" in the garage underneath the James Center. This is apparently not true, as I had to pay an extra $50 to park. I highly recommend changing this on the website so that the most up-to-date information is displayed. Other than the parking situation, the hotel is in a great location, and lived up past my expectations. I would probably stay here again for another event in the future.”
— NOVA DUBZ
“Stayed for my anniversary. Don’t get me wrong, service at the restaurants were great! But, unfortunately we encountered unsavory events.
1. There was a Caucasian woman that was a part of the valet staff. She made numerous belittling comments to my boyfriend about “not being smart enough” and “not being good with numbers”. Left a bad taste in both of our mouths.
2. Upon my departure, whoever mans the valet on Monday afternoons (Caucasian male) did not even say goodbye or acknowledge me whatsoever. He just looked at me and looked back down. Not great customer service.
3. Wifi is VERY confusing and did not work
4. The room where the pool was had rain coming in from the opening in the ceiling.
5. Room was a 3/5 on cleanliness.
Good news:
1. Waitstaff was EXCELLENT during breakfast particularly and dinner.
2. Beautiful views from our room.
3. Front desk staff was very nice
Overall I say this: some of your staff needs to be trained to not judge a book by its cover. My boyfriend and I are generous tippers. Some of your staff missed out on great tips because they acted like we were below average civilians. As a business professional, I did not take kindly to that. I think everyone should be treated equal.
Rue.”
— Spirit Readz
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