Phone Number 18004447171
Hyatt House Chicago - Medical / University District
1835 West Harrison Street Building B, Near United Center, Chicago, IL 60612, United States
Rating
4.5
Price Level
$$
Rooms
107
Pets
No
16
May

Hyatt House Chicago - Medical / University District, Chicago

Hyatt House Chicago - Medical / University District

Make yourself at home at our new hotel in the Illinois Medical/University District. Our hotel offers spacious rooms, free breakfast, and easy access to Rush University Medical Center, Jesse Brown VA Medical Center and University of Illinois Hospital. A stay at Hyatt House Chicago Medical/University District places you in the heart of Chicago, within a 15-minute walk of United Center and University of Illinois Chicago. This hotel is 2.7 mi (4.4 km) from Grant Park and 2.9 mi (4.6 km) from Art Institute of Chicago. Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access. At Hyatt House Chicago Medical/University District, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Stay in one of 107 guestrooms featuring flat-screen televisions. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Hyatt House Chicago - Medical / University District

Price & Availability

Overall

Wonderful
4.5
289 reviews
5
127
4
40
3
19
2
18
1
25

Customers Review

Cleanliness 4.6
Comfort 4.6
Amenities 4.4
Condition 4.6
“I've booked at least 32 nights at this hotel over the past 2 years and typically have a good experience. However, the front desk staff is really lacking when it comes to confirming reservations and then following through on those reservations.Over a month before my stay I reserved 2 rooms for 4 nights each and requested those rooms be adjoining. I've done this time after time with no issue for the past 2 years. I even called the morning of my reservation and confirmed that the rooms would be adjoining.I arrived at the hotel a few hours later only to be told that my rooms are not adjoining and there's nothing they could do about it. I was told that I must have called the wrong number when I confirmed earlier that morning. I know this seems like a minor issue and it might be for some, but when you book something, have it confirmed, and then are told that they won't be accommodating your request upon arrival, that's a horrible problem. Reservei pelo menos 32 noites neste hotel nos últimos 2 anos e normalmente tenho uma boa experiência. No entanto, a equipe da recepção é realmente carente quando se trata de confirmar reservas e, em seguida, seguir essas reservas.Mais de um mês antes da minha estadia, reservei 2 quartos por 4 noites cada e solicitei que esses quartos fossem adjacentes. Eu fiz isso várias vezes sem problemas nos últimos 2 anos. Eu até liguei na manhã da minha reserva e confirmei que os quartos seriam conjugados.Cheguei ao hotel algumas horas depois apenas para ser informado de que meus quartos não são adjacentes e não há nada que eles possam fazer sobre isso. Disseram-me que devo ter ligado para o número errado quando confirmei mais cedo naquela manhã. Eu sei que isso parece um problema menor e pode ser para alguns, mas quando você reserva algo, confirma e depois é informado de que eles não atenderão seu pedido na chegada, isso é um problema horrível.”
— Michael Goodin
“It's a cool space with a unique history and I love that. But it wasn't the building or the room that stood out for me, it was the staff. I am going to give a big shout out to Natalie and Alejandro at the front desk who truly exemplify stellar customer-facing service... but more than that, were just kind, friendly, lovely people who made my time away from home a little less painful. I would come back to the Hyatt House for the people who work to ensure a positive guest experience. Thank you!! É um espaço legal com uma história única e eu adoro isso. Mas não foi o prédio ou a sala que me chamou a atenção, foi a equipe. Vou dar um grande grito para Natalie e Alejandro na recepção, que realmente exemplificam um serviço estelar voltado para o cliente. menos doloroso. Eu voltaria ao Hyatt House para as pessoas que trabalham para garantir uma experiência positiva ao hóspede. Obrigada!!”
— Meaghan Willis

Similar Hotels you may also like

Popular properties similar to Hyatt House Chicago - Medical / University District
Hilton Chicago/Magnificent Mile Suites
AC Hotel Chicago Downtown
Sable at Navy Pier Chicago Curio Collection by Hilton
DoubleTree by Hilton Hotel Chicago - Magnificent Mile
SpringHill Suites Chicago Downtown/River North