Phone Number 18004447171
Villa San Michele, A Belmond Hotel
Via Doccia, 4, Near Teatro Romano, Fiesole, 50014, Italy
Rating
4.9
Price Level
$$$$
Rooms
45
Pets
Yes
06
May

Villa San Michele, A Belmond Hotel, Fiesole

Villa San Michele, A Belmond Hotel

Offering panoramic views of Florence Belmond Villa San Michele is a former monastery nestled on a hilltop amid lush trees and terraced gardens. The elegant rooms come with terracotta floors and Carrara-marble bathroom. A Kids Club and Kids concierge service are provided here. Wi-Fi and parking are free.The rooms and suites of the Belmond Villa San Michele offer air conditioning a flat-screen with CD and DVD player and a minibar. Some accommodation offers views of the city. An American breakfast is served daily.Dating back to the 15th century the Villa’s façade is attributed to Michelangelo. Transport to the airport and train station can be organized on request. A complimentary shuttle is service from the hotel to Piazza della Repubblica square in the city centre is provided.

Villa San Michele, A Belmond Hotel

Price & Availability

Overall

Wonderful
4.9
32 reviews
5
472
4
67
3
21
2
12
1
10

Customers Review

Cleanliness 4.9
Comfort 4.8
Neighborhood 4.8
Amenities 5
Condition 4.9
Recomendation 88.2%
“Beautiful hotel with a spectacular setting and view, but the restaurant is hugely disappointing.It already went wrong with our reservation. After I called to double-check, it turned out that they could not place our table in the restaurant where I had made the reservation, so we ended up getting a table in the other restaurant.I contacted Sofia Medina several times by phone and email, she was aware that my mother's birthday was that day and she said that a cake had been prepared. However, no one from the staff congratulated her and there was no cake.The restaurant staff was very rude. For example, they cleared our plates before everyone had finished eating.At the end of the evening when we got the bill, we paid in cash. When the waiter took the bill away, he asked "Is it OK, can I keep the rest?" NEVER before has anyone asked me that, especially in a restaurant like this. That is extremely disrespectful. Lindo hotel com um cenário e vista espetaculares, mas o restaurante é extremamente decepcionante.Já deu errado com a nossa reserva. Depois que liguei para verificar novamente, descobriram que eles não podiam colocar nossa mesa no restaurante onde eu havia feito a reserva, então acabamos conseguindo uma mesa no outro restaurante.Contactei várias vezes a Sofia Medina por telefone e email, ela sabia que nesse dia era o aniversário da minha mãe e disse que tinha preparado um bolo. No entanto, ninguém da equipe a parabenizou e não havia bolo.A equipe do restaurante foi muito rude. Por exemplo, eles limparam nossos pratos antes que todos terminassem de comer.No final da noite, quando recebemos a conta, pagamos em dinheiro. Quando o garçom tirou a conta, ele perguntou: "Está tudo bem, posso ficar com o resto?" NUNCA antes alguém me perguntou isso, especialmente em um restaurante como este. Isso é extremamente desrespeitoso.”
— Florence K
“Sem palavras para descrever este lugar maravilhoso, atendimento de sonhos.”
— Raimunda Maria Serrate (Ray Serrate)