Hotel Riu Turquoise
Le Morne, Near Le Morne Beach, Le Morne, 91202, Mauritius
Rating
3.9
Certificate of Excellence
2018
Price Level
$$$
Rooms
313
Pets
No
16
May
Hotel Riu Turquoise, Le Morne
Hotel Riu Turquoise
The Hotel Riu Creole (All Inclusive 24h) is part together with the Hotel Riu Le Morne first RIU Resort in Mauritius, which has opened its doors after a reform in the summer of 2014. It is located on the shoreline of Le Morne, southwest of the island, under the historic Monte Brabant.
Price & Availability
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Overall
Good
3.9
231 reviews
5
1158
4
693
3
254
2
118
1
127
Customers Review
Value 4
Location 4.3
Cleanliness 4
Comfort 4
Neighborhood 4.3
Amenities 3.7
Condition 3.8
Recomendation 68.3%
“Same food at the buffet for both lunch and dinner. Service was atrocious. For our 2nd night, they had a concert and accepted more guests than they could cater for, people had to wait in line for hours to get in the restaurant only to be served average food. We paid for all inclusive but 3rd day, they very conveniently ran out of ingredients for the most popular cocktail, which was mint leaves for Mojito!!🤔 I know my review makes it seems like all bad, it wasn't but when you attend a hotel and pay that much money you do expect to have a good service, good food and an overall great time.”
— Parteesha Custnea
“Funcionários simpáticos, mas condições do hotel muito fracas. Quarto à chegada com cabelos no chão, mal limpo (pó, sujidade nas toalhas, etc). Ar condicionado com infiltrações, o que causou, água no chão por todo o quarto. Toalhas sujas, cortinados (uma nódoa) com mosquitos mortos e manchas, não sem bem do quê! Os problemas reportados demoraram imenso a serem resolvidos ou apenas adiados. Coisas que num hotel de 4 estrelas não deveriam acontecer. Mas para resolver estes problemas todos, no dia seguinte, fomos chamados à recepção e foi nos dado um pedido de desculpas pelo mau início de férias e ofereceram a estadia numa suíte superior. E sim esta suíte está completamente imaculada, limpa e cheirosa. Como não poderia deixar de ser, quando temos motivos de queixas damos a nossa opinião mas quando tudo está bem e corresponde ao solicitado temos de agradecer por essa atitude positiva e de acolhimento. Decidi deixar aqui o meu comentário também positivo. Muito obrigado.”
— Bruno Correia
