Hyatt Place Atlanta/Alpharetta/North Point Mall

Siggy Tetteh

Sep 29, 2021

2

Bom hotel, mas recebi informações erradas sobre a cama no quarto, liguei para verificar e Quan na recepção me colocou na espera e me disse que tínhamos um quarto com 2 camas Queen, embora fosse 2 completos e reservamos um King. O gerente de plantão Alex confirmou no dia seguinte. Tentei estender a estadia em um rei, mas o gerente estava muito ocupado para trabalhar comigo, então fizemos o check-out.No geral, a situação da cama nos fez ter uma noite muito desconfortável e o fato de termos mentido duas vezes não a tornou nada melhor. O café da manhã era bom durante a Era Covid.

Whitley Baxter

Sep 29, 2021

1

Evite a todo custo. Primeiro, fomos colocados em uma sala no primeiro andar. Ao entrar, a sala cheirava a fumaça de cigarro. Foi opressor. Então, pedimos um quarto diferente e conseguimos um, desta vez no segundo andar. Assim que entramos, notamos as manchas por todo o chão. E então, nossa atenção se voltou para as manchas no sofá - que realmente pareciam com sangue (e sim, eu disse manchas - plural). Então, a luz do banheiro não funcionou, então usamos nossas lanternas para ver como usamos o banheiro. Eu fiquei aqui com meu marido e três anos de idade, e estava tão desconfortável com o estado do quarto que realmente consideramos apenas jogar dinheiro no ralo e ir para outro lugar. Mas nós ficamos, apenas por uma noite (sem dormir), e eu espero que eu possa evitar que outros passem pelo que nós passamos. Além de tudo isso, o quarto estava muito degradado. As janelas e a área da unidade de CA (super barulhenta) pareciam um espaço ao ar livre mal conservado e não parecia ter sido projetado para estar de acordo com os padrões internos. Por último, os lençóis e travesseiros cheiravam a odor corporal. Na verdade, isso me lembrou da adolescência dos meus irmãos mais novos e como seu quarto sempre cheirava horrível. Repugnante.

Siggy Tetteh

Sep 26, 2021

2

Nice hotel but got wrong information about bed in room, called to verify and Quan at the desk put me on hold and told me we had a 2 Queen bed room although it was 2 full and we reserved a King. The manager on duty Alex Confirmed it the next day. Tried to extend the stay into a King but Manager was too busy to work with me so we checked out. Overall, the bed situation caused us to have a very uncomfortable night and fact that we were lied to twice did not make it any better. Breakfast was nice during the Covid Era.

Whitley Baxter

Sep 24, 2021

1

Avoid at all costs. First, we were placed in a room on the first floor. Upon walking in, the room reeked of cigarette smoke. It was overwhelming. So we asked for a different room, and got one, this time on the second floor. As soon as we walked in, we noticed the stains ALL over the floor. And then, our attention turned to the stains on the sofa - which really looked like blood (and yes I said stains - plural). Then, the light in the bathroom didn’t work, so we used our flashlights to see as we used the restroom. I stayed here with my husband and three year old, and was so uncomfortable with the state of the room that we truly considered just throwing money down the drain and going to elsewhere. But we stayed, only for one (sleepless) night, and I hope I can prevent others from going through what we went though. On top of all of this, the room was very run down. The windows and area by the (super loud) AC unit looked like a poorly maintained outdoor space, and did not seem to be designed to be up to interior standards. Last, the sheets and pillows smelled like body odor. Truly, it reminded me of my younger brothers’ teenage years and how awful his room always smelled. Disgusting.

Steven Patterson (Realtor at eXp Realty)

Aug 13, 2021

5

Na verdade, só ficamos aqui uma vez. O hotel tem uma localização agradável, com muitas lojas e restaurantes nas proximidades para o seu prazer de jantar. Era muito limpo. O quarto era bom e a cama confortável. A equipe foi muito simpática e fez um excelente trabalho.

Steven Patterson (Realtor at eXp Realty)

Aug 05, 2021

5

We have actually only stayed here one time. The hotel is in a nice location with plenty of nearby shopping and restaurants for your dining pleasure. It was very clean. The room was nice and the bed was comfortable. The staff was very friendly and did a great job.

Rita Bradley

Jun 13, 2021

1

I was injured by an ottoman in the room on 6/10.As I walked by my leg brushed against an a piece of metal was protruding. I have a slice about 4-5 inches long. About an hour after arrival. No first aid kit available. Gave me hand sanitizer to clean it and band aids.Took a while to stop bleeding and sore. Son went out to get something for pain. One of the other guests asked about my leg because they noticed bleeding would not stop. The staff took the ottoman out of the room. They also contacted GM. GM did not contact me before I was checking out. I asked for him.I asked about an incident report because I am diabetic so it could become serious. He said he would complete it and keep on file. Not sure how he can do that when he did not asked any details. He did have a brief statement left by staff. I don't think he was going to contact me at all.. GM apologize d for it happening, staff did that that night. The only compensation offered was 5000 Hyatt points, which I may never stay at another Hyatt. The site is still sore and blood still oozing. If it continues I will see a dr. PS No points were given.... Very DISAPPOINTING CUSTOMER SERVICE!

Velvet Note

May 13, 2021

5

Este é um hotel muito bom por um preço excelente. A equipe é muito simpática e o gerente Mike é muito confortável. Você não encontra muitas pessoas como ele e este lugar tem sorte de tê-lo.

Velvet Note

Apr 21, 2021

5

This is a very good hotel for a great price. The staff is very nice and the manager Mike is very accommodating. You don't find too many people like him and this place is lucky to have him.

Chris Mays

Feb 13, 2021

4

El primo numero uno..

Raymundo Serrano

Dec 13, 2020

1

Pésimo el servicio

Nancy Aidee Alva Delgado

Oct 13, 2019

5

Excelente atención, el servicio es bastante bueno, y las habitaciones son muy amplias

Victor Galvez

Oct 13, 2018

5

Excelente lugar... muy tranquilo y bueno para descansar

Mario Avelar

Oct 13, 2017

5

El servicio en general es muy bueno

Gaston Velardi

Oct 13, 2017

5

el lugar es muy tranquilo, las habitaciones enormes

P Brogan

Oct 13, 2016

5

Fuimos de visita a Atlanta, yi nos qudamos en el Hyatt Place. La pasamos muy bien alli. Las camas/almohadas son muy comedas! Nos atendieron muy bien mientras estuvimos alli.

Compass33121063209

Great Place to Stay!

5

This place was great. They've got breakfast and a little cafe where you can purchase food or drinks all the time. The staff was simply amazing when we stayed and made my family and I feel very...

SVG108

Nice and comfortable

5

I have stayed at this hotel a few times now, and it is my first choice when visiting Alpharetta for work. The hotel is located in a nice safe area with plenty of restaurants, shops, a big mall etc...

14sleeves

Late to the party? No problem.

5

This was a great stay all around. However a highlight was the last morning ( and after a LOONG night ) we got up after breakfast ended. Nia and Artavious at the desk gave us the real VIP and...

Grace4268

This is not a Hyatt!

1

This is so far below Hyatt quality it's unheard of! If you don't mind bloody sheets, stained floors, trash everywhere, non-identifiable staff members, and no sheets, you're welcomed to stay here...

luisrijos

Best hotel in town. Period!

5

Staff was excellent. Staff accomodates and is very helpful. I had to stay an extra day due to snowstorm. They went out of their way to make me feel at home. Hotel was clean and in great location...

jenv8818

Disappointed

2

Hotel is very dated and overall condition was not up to expectation or to what pictures looked like. Customer service was lacking. Room was not cleaned over a 4 day stay, had to ask for towels...

Hyatt Place Atlanta/Alpharetta/North Point Mall, Alpharetta

Hyatt Place Atlanta/Alpharetta/North Point Mall

Price & Availability

Select your room

Standard King Room ·

Standard 2 Double Room ·

Doble Dos Camas Dobles ·

Doble Cama King Size ·

Standard Double Room ·

Habitación, 2 Camas Dobles ·

Habitación Estándar, 1 Cama De Matrimonio Grande ·

Habitación, 1 Cama De Matrimonio Grande (high Floor) ·

Habitación, 2 Camas Dobles (high Floor) ·

Overall

Customers Review

Similar Hotels you may also like

Hyatt Place Atlanta/Alpharetta/North Point Mall, Alpharetta

Hyatt Place Atlanta/Alpharetta/North Point Mall

Price & Availability

Travelers

Select your room

Standard King Room ·

Standard 2 Double Room ·

Doble Dos Camas Dobles ·

Doble Cama King Size ·

Standard Double Room ·

Habitación, 2 Camas Dobles ·

Habitación Estándar, 1 Cama De Matrimonio Grande ·

Habitación, 1 Cama De Matrimonio Grande (high Floor) ·

Habitación, 2 Camas Dobles (high Floor) ·

Overall

Customers Review

Similar Hotels you may also like