“Service excellent Staff awesome Super clean everywhere”

“Situated in the center of Yerevan right next to republic square, as a tourist, one experiences the true beauty of a European city. Unfortunately, this is where the positives end. A beautiful hotel from the outside. We went to this hotel when it was still branded as a Hyatt and it certainly is not. Using the word Hyatt Place gives a false perception of its standard. It is more like an Ibis hotel. The rooms are average size(like many others in Europe). The bathroom doors don't close and being made of frosted glass, are very dangerous around children. The breakfast buffet was a true let down. Barely any options other than cereal, fruit and cheeses. The omelette station isn't on demand. The breads were very low quality. Room service is fine. The service was good but once again, the food was very average. The pizza was too salty and realistically inedible. A hotel which has garnered such high ratings and having the Hyatt name was a true surprise to our family. I suspect the Holiday Inn nearby is better. Tip : Skip breakfast.”