Hyatt Regency Reston

George Beall

May 03, 2022

4

This review has to portions. 5 stars for presentation and atmosphere and accessibility to shops and bathrooms and the capital grill (which is phoenomonal) and 3 stars for the service I received. The staff was new as of this review so I believe they will get better especially upon talking to the manager. I booked a king bed ended up with two beds, wasn't told about the parking being added to you room charges $10 a night in the garage. Was told there wasn't coffee there was and the staff wasn't very good at communicating things completely. Besides that the stay was great I loved the view and being walking distance from so many amazing places to eat. Highly recommend this hotel despite the little nuisances because the gym on the 3rd floor AMAZING!!! Big hot tub decent size pool (3 1/2 feet deep) lots of bathrooms 4 elevators and 2 staff elevators (stairs weren't bad either). Don't hesitate to book try it for your self!

Sumit Agrawal

Apr 28, 2022

5

This hotel is at a great location. Staff is very friendly and there is an onsite restaurant which is also amazing. I ordered a black coffee at the restaurant while waiting for someone and they didn't even charge anything for it. Rooms is very nicely maintained, comfortable mattress & nicely stocked bathroom amenities. There is a paid parking on property, costs $16 per night.

Andrea Brewer

Apr 11, 2022

3

I have to admit I expected a little more. Several times the room keys wouldn't open the hotel door. I had to make several trips to the front desk. It was very loud on a Saturday night with children running and screaming in the hall way. The pool and hot tub were nice but definitely look swankier in the hotel photos. The bed and pillows were AMAZING! Expensive pillows (I checked, Pacific Coast down), nice thick towels and the room was very clean. I wouldn't pay the advertised rate though. Definitely not worth $270 a night. Parking is an additional $16 per night. Also, no breakfast but lots of restaurants within walking distance. Try Ted's Bulletin. Great food and superb service. 👌

Barbara Lindner

Mar 23, 2022

4

Bristol room great location. Parking still no valet and $16 a night. Globalist get breakfast at capital burger and the buffet one here was very good and the service was terrific. Easy walk to North Italia for dinner and Starbucks in the morning. Was a nice stay and pleasant staff. Double check they make your room key works for garage!

Boris Nemirov

Feb 07, 2022

4

I was very pleasantly surprised by Hyatt Regency Reston. The room was adequate and reasonably clean (though a little small). The bed was comfortable though a bit too firm for my liking. However, what really set this place apart from most hotels was the service. I was truly shocked at how good it was. Any call to the front desk was always answered and everyone I spoke with was very pleasant and accommodating. Any request made was met within 15-20 min with no follow-ups required! My main gripe was the elevators, which often took a very long time to arrive and were frequently very full (but this is not unusual when there is an event taking place). Location is also great with many restaurants and stores within walking distance.

Verified Hotel Guest

Jul 16, 2020

5

Everything, best 4 star in Fairfax county. No problems even during the challenges of this pandemic. The staff are pros and know how to treat their guests. And the location is great, anything you need is within walking distance. No.

Verified Hotel Guest

May 29, 2020

4.5

Clean. Great price! n/a

Verified Hotel Guest

Dec 17, 2019

5

Great location, we camped there for the day rather than spend a long layover at the Dulles airport, really enjoyed it.

Gary

Jun 29, 2019

3

How clean the rooms were The front desk staff at night

Paul

Jun 26, 2019

5

$16.00 per day to park.

Charles

Jun 17, 2019

2

The hotel was well located and spotless. A very nice facility. After an additional $16.00 for parking we couldn't get into the parking deck. I tried the call button. The phone was picked up and loudly dropped back on it's cradle. I had to back all the way out to the front and deal with a clerk with an attitude.

Verified Hotel Guest

Jun 01, 2019

4.5

Clean, convenient Only issue was I couldn't get a waiter to take my food order in the restaurant so I went back to my room to order room service but it took 30 mins to get thru

Verified Hotel Guest

May 19, 2019

5

Comfy bed, clean room, low noise, Argan oil shampoo and conditioner.

Patsy

Mar 19, 2019

5

Hotel employee who do in room delivery. She was a blessed. I had a gout attack during my stack. After delivering the food she went and got me a bag of ice. SHe told me call if I need her to do anything from me. She could do it after she got off. She is an No

Lori

Jan 23, 2019

4

Everyone was very friendly. The room and hotel were clean. The shops right outside and ice rink were a big plus. Add freezers to your refrigerators. Please better coffee

Verified Hotel Guest

Nov 18, 2018

3

Its location Had a dirty washcloth with lipstick on it rolled up in the bathroom tray upon entering and also dirty inside bed under blankets.

Wanderer49136745726

Great Guest Experience

5

from check-in to check-out, great guest experience. For me the Hyatt Reston is an ideal home away from home...convenient location to my office, short walking distance to great restaurants, and I...

Robert R

Great stay

5

We have been to other locations for our daughters dance conventions, and this is by far the best experience we have had in 6 years! The room service came in as promised, with no delays. The concierge...

landscapeboard

Hyatt Regency Reston Town Center

5

Great location, the amenities are great and the service is good. Recommend this as it is close to shops and restaurants. A good place to walk or run off the business of the day, if you don't go...

raym012021

Visiting

5

Very nice property, food choices limited, not a lot of healthy options, however room service is the quickest Iâve Ever had. Room was very nice and anything you needed was brought to the room quickly...

prdhrn

Excellent Hotel

5

I stayed at the Hyatt Regency Reston during the Thanksgiving 2021 weekend for a family wedding. From the location to the airport, cleanliness, great food and to the holiday parade that was just...

blnance09

Would stay again!

5

Great location! The hotel and view are beautiful. Would 100% recommend and stay again. Elevators can be slow at times but there were 3 weddings so understandable just plan to be a ready a few...

jbhansberry

no senior discount

4

Was disappointed at the front desk's response when I asked about a senior discount to be applied to my rate. They said I should have asked when making the reservation and that nothing could be done...

Robert Lew L

Hyatt Reston Experience

5

The staff and the hotel were just great. The check in was smooth and in person with masks. The staff at the desk explained the COVID protocol in place at the hotel. The Room and Bathroom were...

Sightsee14567367167

Outstanding Hotel

5

Located right in Reston Town Center, easy access to restaurants and activities. Great service and updated rooms. The Capital Burger in the hotel offered a good variety of food for Breakfast and...

Hyatt Regency Reston, Reston

Hyatt Regency Reston

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Hyatt Regency Reston, Reston

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