Charges can vary based on length of stay or the room you book and are subject to change.
You'll be asked to pay the following charges at the property:
- Cash deposit: USD 30 per stay for guests under 26 years old
- A tax is imposed by the city: USD 1.23 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 10 per day (rates may vary)
- Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at Sisal Buffet, one of the property's 7 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Relax at the full-service spa, where you can enjoy body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this property include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included.Food and beverages
Activities and facilities/equipment
- All buffet and à la carte meals, snacks, and local beverages included
- In-room minibar (some restrictions)
- Meals and beverages at companion properties
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Surfing/boogie boarding
- Fitness facilities
- Golf green fees
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Access to offsite clubs
- Onsite live performances
- Theme parties
- Use of golf equipment
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Premium food items
- Premium and/or non-domestic beverages
- Room service
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Wireless Internet access
- Offsite tours
- Transportation to offsite activities