“Good: - polite staff - breakfast included and it is decent - Rooms are spacious and have everything need for a comfortable longer than a day stay -central location - comfortable bed Bad: - TV and remote connection is really slow. Changing the channel is a chore - center of everything, but also comes with the live music that tends to end at around midnight - the gym lacks supplies and equipment Ugly: - our flight arrived before check in and rooms weren't available yet. That's fine with me to wait. Before checking in I specifically asked for a room that doesn't face the pub as I am a light sleeper - they will accommodate. Came back and was given the room right in front of the pub. Walked back and asked for another room and the junior staff had to argue with me that the pub street is not that loud. After some debate, I was shown a room at the P2 level - wasn't too happy, but I suppose. The manager came back at that time and heard my concern and was able to give me a room facing the Rogers Square. All this took extra half hour of walking around to rooms with my luggage. This situation could've handled better. - not much of a concern for me, but should be mentioned for others. The garbage can in the kitchen was not refreshed”

“Super pleasant stay, in a prime downtown location. Great for sightseeing, and lots of places to go for an in-town walk/run. The staff -- from the front desk clerk at night to the front desk manager -- were all extra-pleasant and helpful. Two things to be aware of: First, you ARE right downtown (and across the street from Maxwell's Plum on one side, and Gahan House on the other)... so if you're sensitive to noise, bring ear plugs. Second, they DO have indoor parking, but if you drive a big SUV or pickup, be careful: The ceiling height is just over six feet and only in ONE of the two parking areas. Definitely would stay here again. Recommended.”