Hotel Riu Palace Meloneras

Urbanizacion las Meloneras, Calle Mar Mediterráneo, s/n, Near Maspalomas Lighthouse, Maspalomas, 35100, Spain

Rating

4.6

Travelers Choice

2021

Price Level

$$$

Rooms

515

Pets

from $ 5,827.26

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Destination: Maspalomas

May

Transport From Columbus, John Glenn Columbus International Airport (CMH) to Gran Canaria, Gran Canaria Airport (LPA)

American Airlines

12:46 pm - Columbus, John Glenn Columbus International Airport (CMH)

1:20 pm - Gran Canaria, Gran Canaria Airport (LPA)

TIME

19h 34m

TRAVELERS

2 Adults

0 bags 19h 34m 2 Stops

Flight details

Flight Information

May

Hotel Riu Palace Meloneras, Maspalomas

Hotel Riu Palace Meloneras

This hotel is situated in the south of Gran Canaria, close to El Faro lighthouse and could be described as a holiday oasis where the holiday may enjoyed surrounded by splendid countryside and total peace and quiet. The vast sand dune beach of Maspalomas and an array of shops may be found within 800 m of the hotel.FacilitiesGuests can reach the upper floors quickly and comfortably using the lift. The establishment features various services and facilities for a comfortable and relaxing stay, including internet access, wireless internet access, a restaurant, a bar, a laundry, a hairdressing salon and a conference room. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. Guests arriving in their own vehicles can park in the car park. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.RoomsSpecial family rooms are available for families with children. All accommodation units feature air conditioning, a living room and a bathroom. A balcony or terrace is among the standard amenities included with most rooms. Many accommodation units offer beautiful sea views. The carpeted accommodation units feature separate bedrooms or a sofa-bed. Cots are available for children. A safe and a minibar also feature. The accommodation units offer a range of amenities, including a fridge. Each accommodation unit offers a telephone, a TV and wireless internet access. Amenities in the bathrooms include a shower, a bathtub, a spa bath and a bidet. The bathroom additionally offers a hairdryer and bathrobes.Sports/EntertainmentThe establishment features an outdoor pool and a children's pool. A sun terrace, sun loungers and parasols are available. A hot tub provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. The establishment offers outdoor sports options, including cycling/mountain biking, tennis, crazy golf and golf. The establishment also offers sports enthusiasts a wide range of indoor facilities and activities, including a gym, table tennis, pool/billiards and squash. Various wellness options are offered, including a spa, a sauna, a beauty salon and massage treatments. There are excellent relaxation opportunities and ways to enjoy free time at the establishment, with options such as an entertainment programme, an entertainment programme for adults and live music. MealsThe establishment offers the following bookable meals and board options: breakfast, dinner and half board. Staff are also happy to prepare vegetarian dishes. Guests can enjoy the show cooking, during which the chefs create delicious specialities.PaymentAll major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Price & Availability

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Select your room

Preferred Rate

Standard Double Room ·

Half Board

Flight + Hotel

$ 5,827.26

RESERVE

Doble 1 O 2 Camas Standard ·

Half Board

Non Refundable

Flight + Hotel

$ 5,920.02

RESERVE

Standard Double Room with Balcony ·

Half Board

Non Refundable

Flight + Hotel

$ 5,984.75

RESERVE

Habitación Estándar Doble, Balcón ·

Half Board

Non Refundable

Flight + Hotel

$ 6,041.55

RESERVE

Preferred Rate

Large Double Room With Garden View ·

Half Board

Flight + Hotel

$ 6,156.15

RESERVE

Doble 1 O 2 Camas Vistas Al JardÍn ·

Half Board

Non Refundable

Flight + Hotel

$ 6,263.76

RESERVE

Double Room - Garden View ·

Half Board

Non Refundable

Flight + Hotel

$ 6,337.32

RESERVE

Standard Double Room (Garden View) with Balcony ·

Half Board

Non Refundable

Flight + Hotel

$ 6,615.42

RESERVE

Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.

Overall

Wonderful

4.6

288 reviews

1722

505

120

Customers Review

Value 4

Location 4.7

Cleanliness 4.7

Comfort 4.4

Neighborhood 4.7

Amenities 4.8

Condition 4.5

Recomendation 85.5%

“Excellent hotel. Staff, accommodation and food very good - exceptionally clean.A mention for Rueben waiter at the adults only pool, extremely efficient and polite - outstanding member of the team.The only problem is the sunbed reservation, the usual selfish people who lay claim to the best position before daylight and then turn up about 11am, the staff do not enforce the 'reserving of sunbeds is forbidden policy' but are obsessed with long trouser for adult maledress code in the main dining room - the hotel should be consistent in their approach.I recently stayed in Rhodes no pre reservation allowed for sunbeds and if you abandoned your sunbed for more than 1hr (not lunchtime) then your items were removed.”

— G B

“Nice hotel, good food. Need pool police, people reserving their spaces around the pool from 7am by leaving towels on the sunbeds, then not actually turning up at the pool until 10-11am, even though there's a tiny sign saying "no reservations" for the sunbeds. This hotel is fine for the older generation. Lacking in good evening entertainment.”

— Pete g

Overall Wonderful, 4.6

Value 4

Location 4.7

Cleanliness 4.7

Comfort 4.4

Neighborhood 4.7

Amenities 4.8

Condition 4.5

Recomendation 85.5%

Yo Yo

Aug 24, 2020

Somos clientes habituales. Ahora mismo estoy alojada en la 5073, y he de decir que vengo principalmente por el servicio por parte de todo el personal del hotel. Carlos (recepción) nos trató ayer, 04 de agosto, de forma espectacular. Nos dio una habitación increíble pero lo mejor fue el gesto de llamarnos a ver qué nos había parecido la habitación. El trato de los camareros en piscina es impecable (el chico mulato de las toallas y el de Alejandro, creo que así se llama, en especial). Las instalaciones son increíbles. Las piscinas climatizadas y limpias. Hamacas cómodas. Hamacas de agua. Y de la comida siempre digo que la calidad y la variedad priman en este hotel. Da gusto entrar en ese buffet. Buen trabajo también el de las camareras de piso, pues la limpieza brilla en este resort. Gracias, pues es la tercera vez que venimos y estamos encantados

Juan Ramos

Aug 24, 2020

Hablar de las excelencias de este hotel está de más, pues de nada servirían sus magníficos servicios e instalaciones, su ubicación, etc... sin el componente humano, sobre todo en el servicio del comedor: gracias a Elena por buscarnos ese vaso de agua fría, "porque un vaso de agua no se le niega a nadie", a Manolo por su buen humor y por hacernos sentir que nos conocía de toda la vida, a Jonás por buscarnos siempre una mesa en fumadores... y por sus consejos turísticos... Somos injustos no mencionando todos los Buenos detalles que otros tuvieron con nosotros. Sirvan ellos de ejemplo.Enhorabuena. Volveremos

Antonio Jesús Peña Domínguez

Aug 24, 2020

Para ser un hotel de 5 estrellas, hay muchos pequeños detalles que, individualmente, no son importantes, pero que, si los sumas, te dan una experiencia no del todo positiva. El mantenimiento, presenta lagunas (léase, en el baño, las puertas, etc). Sin duda, lo mejor el personal, todo amabilidad. Lo peor, los clientes (algunos), que se toman a guasa el uso de la mascarilla.

Nacho González

Aug 24, 2020

Bastante disgustado con el trato, lento y a veces desesperante, dos cambios de habitación por problemas ajenos a nosotros ,hicieron que nuestra estancia no fuera tan gratificante ya que perdimos mucho tiempo,estos cambios hicieron que llegáramoscon poco tiempo para la cena, y no estábamos cómodos ya que los empleados empiezan a recoger pronto y todo por errores del hotel.precio 5 estrellas servicio no equivalente.

Rafael Reyes

Jul 24, 2020

Las instalaciones muy bien, el personal muy amable, pero los restaurantes temáticos están cerrados y no se abrirán a corto plazo... esto le quita mucho al hotel, y hace que no merezca la pena gastarse 162 euros la noche. Una pena que la administración del hotel tome estas desiciones tan poco acertadas. Cuando decidimos acortar nuestra estancia por esta situación nos llamaron insistentemente a pagar la factura de forma anticipada... una pena. Así tratan siempre a sus huéspedes? No es la forma. Los clientes se fidelizan con servicios, no cobrando de antemano antes que te des cuenta que no te dan lo que prometen en la publicidad. Sin embargo, debo añadir, que una sola persona no debe empañar el excelente trabajo y atención del resto del personal del hotel. Quitando ese momento desagradable, debo decir que es un sitio agradable, y repetiremos.

Monica Mayor Martin

Jul 24, 2020

Animo a todo el que pueda a alojarse en este hotel. Siempre Riu da buen servicio y personal muy profesional pero siempre que me alojo en el Palace Meloneras me siento como en casa. Las medidas sanitarias estrictas y muy controlado. Es una tranquilidad tal y como están las cosas. Muchas gracias a todo el personal en especial a Emilio de recepción.

Mikka Dabee

Jul 24, 2020

I stayed there a few times now. I was there last week. And I am really dissappointed about the quality and variety of the food. And this for the breakfast and the dinner. I know there is a crisis but this is not the good attitude for the guests. It s supposed to be a 5 star hotel. But for me right now it doesn't deserve 5 stars. Booking with Luxair the prices were even a very little more expensive so I was sure to have the same quality as usual. Really dissapointed and I will not choose anymore this hotel for my next trip to Gran Canaria. Even the Wifi didn't work anymore in the rooms🤷🏻‍♂️🙄They have the label Safe and Clean but even for this I am not really sure. The first days we had gloves for the buffet and then they told us that we don't need gloves anymore and that we only need to disinfect our hands before using the buffet. But many dispender were empty...

Gloria Campos

Jul 24, 2020

Hemos pasado una semana extraordinaria, el hotel es perfecto para descansar, muy buena situación acceso al paseo junto al mar y tiendas multimarcas,restaurantes... la zona muy tranquila.La atención al cliente de 10, la comida muy por encima de otros hoteles de la misma categoría, variada y de calidad. Todo perfecto!!

Brian Short

Mar 24, 2020

As with another one of the hotels in the group our fellow passengers had accomodation here due to the lack of flights back to the UK as a result of the sand storm which covered Gran Canaria.First class service, we were all made very welcome by all members of the staff .Superb rooms and facilities.After the horrendous time spent in the airport, it was a great relief to have excellent food and a very restfull night

Michael Stalley

Mar 15, 2020

Absolutely amazing hotel! Very clean and friendly and helpful staff! I would definitely recommend it.

Brian Short

Feb 29, 2020

As with another one of the hotels in the group our fellow passengers had accomodation here due to the lack of flights back to the UK as a result of the sand storm which covered Gran Canaria. First class service, we were all made very welcome by all members of the staff . Superb rooms and facilities. After the horrendous time spent in the airport, it was a great relief to have excellent food and a very restfull night

Infosnehasis

Feb 24, 2020

The hotel was a truly 5 Star experience.Starting from friendly staff behavior as well as food extravaganza, there was nothing to not to be mesmerised about.Cons:1.In some places (e.g. Crystal Restaurant), it was really hard to explain anything, as all the staffs were only speaking spanish.

Fredrik Lundqvist

Jan 26, 2020

Good hotel nicely located by the seafront. Plain rooms but all is very new so in good conditions. Smoke free breakfast is a big plus!

Maciej Nasinski

Jan 24, 2020

If you want to relax and regenerate it is a perfect place for you. Almost no kids and majority are older German pensioners. Hotel is located in Grand Canaria luxury district. Dozens of groceries and cloath shops could be find near the hotel. The food is great and especially a fresh fruits/vegetables. Our favorites fruits were fresh papaya and kiwi. Moreover you are able to arrange dozens of interesting walks in this area. We recommend a trip by a bus to playa del Ingles and walk to the hotel across the sandy hills. Another nice location is a parque Urbano del sur where you could exercise or meditate.

Ana María

Nov 24, 2019

Excelente, las instalaciones, recepción, jardines, piscinas, habitaciones, el trato muy bueno, muy profesionales y mucha amabilidad, la comida muy muy buena, el bufete del desayuno buenísimo, abundante y muy variado, la comida en el restaurante excelente y el piscina también muy bueno, ha sido nuestro aniversario y al llegar en la habitación teníamos una botella de cava, un pequeño centro de rosas y una cajita de bombones, hemos tenido muy buena experiencia, repetiremos.

Ali Buff

Nov 05, 2019

Immaculate hotel. Good food choices throughout the four restaurants. Great entertainment for all ages. But best entertainment of all is enjoying a drink at the Purple Bar as the sun goes down over the Atlantic.

Pepe Luí

Oct 24, 2019

Muy bien. Es una de las zonas de Gran Canaria que más me gustan. Las instalaciones y la comida excelentes. El único pero por poner algo es la ocupación de las hamacas de la piscina ya a primera hora de la mañana. Es un mal endémico del turista europeo pero estoy convencido que por parte del hotel se puede ser más riguroso. Los restaurantes muy bien. Para repetir.

Cristina Auvray

Oct 24, 2019

Un hotel 10 en instalaciones, un buffet maravilloso, personal muy amable. Todo 10 hasta que se hacen las 12 de la noche y tu habitación está hacia el centro comercial donde hay una discoteca y cuando cierra se mete la discoteca en tu habitación, porque se hace botellón . En recepción me contesta haber avisado de aquí no se oye , y que era la única que había protestado, además que al ser una habitación stándar pues es lo que tenía.Recomiendo al que quiera alojarse en el hotel que no se aloje hacia ese lado, porque fui a descansar y a las 6 de la mañana ya no se podía dormir más.

Verónica Pérez

Oct 24, 2019

Hemos estado en este maravilloso hotel desde el 22 al 30 de junio. Nuestra estancia no ha podido ser mejor. Instalaciones, servicio y una plantilla de 10. Pero lo que realmente hace especial este alojamiento es su personal: eficiente, educado, servicial, amigable... Hemos encontrado personas maravillosas y un lugar al cual estamos deseando volver en nuestras vacaciones. Quiero enviar un saludo especial a Germán y a Manolo , que no pudieron ser más amables y divertidos con nosotros y en especial con nuestra hija Cintia. Os recordamos con cariño y esperamos volver a veros pronto. Un abrazo y mil gracias desde León a todos y cada uno de los empleados y profesionales de este hotel.Verónica. León.V

Johnny Taras Smile

Oct 24, 2019

Más que un Hotel. No existen calificativos pues es tanto lo bueno que tiene que comenzaría por la situación, los diferentes espacios, 5 Piscinas con vistas al Mar que hacen sentirte casi en el oceano, la tranquilidad, un bufete que sobrepasa cualquier nivel en su variedad y calidad, unos Restaurantes temáticos de alta categoría, la limpieza, Spa, Gym, Animación, perfecto acceso a los diferentes espacios para personas con discapacidad... (A éste respecto tengo que ponerles otra matrícula que no objeción: Soy una persona con Discapacidad del 81% de la ONCE. Nunca me aprovecho de ello, y solo una vez que no había hamacas con buen acceso me situé en las exclusivas para discapacitados por indicación del personal al mostrarles mi tarjeta de discapacidad y de la ONCE. Por confusión a los pocos minutos me vinieron a decir que estaba reservado a un Grupo de Escandinavos con minusvalía. No tuve mayor problema en levantarme y ayudado por mi mujer nos buscamos otro lugar. Solo algo violento, pero...lo que sí es cierto es que a la hora vinieron 3 personas del Sevicio de Piscina y Camareros super amables a decirnos que nos habían encontrado otro lugar. Extraordinarios. No quisimos ya desplazarnos y nos recompensaron con otra atención y refrigerios, pero es que al día siguiente ya nos tenían reservadas unas hamacas en primera línea fácil acceso y en cuanto nos vieron nos vinieron a buscar. La verdad que muy agradecidos pues no deja de ser anécdota positiva que dice todo del Equipo Riu Palace Meloneras ). Siempre destacar ...el excelente trato humano, atento, educado y simpático desde Recepción hasta la larga lista de Empleados Camareros, Personal, etc, siempre con una palabra amable y una sonrisa e intentando que disfrutes en cada momento. Atención inmejorable. Un conjunto de calificativos que sobrepasan las 5 Estrellas como Puntuación. Llevo más de 30 años visitando las Islas por motivos laborales y ocio, y he estado en multitud de Hoteles de Alta Categoría. Sin duda éste reúne la excelencia de lo que cualquier Turista con sentido del buen gusto pretende. Como todo tiene un "pero", justificado por el volumen de Turistas "No Nacionales", que es el de los Horarios de las Cenas, pues a las 21.30h ya "se cerró el chiringuito, y como llegues a las 20.45h...ya están montando mesas de desayunos mientras cenas. Cuestión de adaptación.Repetiremos. Enhorabuena Equipo Riu Palace Meloneras

maria Capa

Oct 24, 2019

Buena ubicación, excelente buffet y comida de gran calidad. Trato cercano por el personal del hotel. La única pega es que la zona infantil es muy escasa , a parte de estar un poco abandonada o por loenos a mime dio esa sensación. En la piscina infantilla mesa de Ping Pong está descuidada y varios utensilios rotos se han tiradolos días que he estado allí sin nadie retirarlos.

Carlos Perez

Oct 24, 2019

Hotel muy confortable. Sus empleados muy amables. Serviciales. Te hacen sentir como en casa..todos muy atentos ...muy profesionales. Manolo ,Sandra y Juani son encantadores. Y por nombrar seria a todos. Pero solo me acuerdo de esos dos nombres. Uno a uno son especiales. Los jefes de sala una pasada.Acabamos de estar y volveremos
Muchas gracias

Almonpa Montenegro

Oct 24, 2019

Visita por motivos laborales. La colaboración del personal del hotel fue correcta, no así con sus clientes a los que pretendían remitirlos a un servicio de pago cuando lo tenían público y cubierto por su seguro. Malas prácticas por desgracia, aún en día, en casi todos los complejos hoteleros. La picaresca Española que por una comisión Mata. Cuidado!

Así soy yo

Oct 24, 2019

Excelente pero ...Puedo decir, que es un sitio excelente. Buenos servicios, disposición de los trabajadores y amabilidad, buenas instalaciones y cuidadas, muy buena calidad en la comida ... Nada que objetar al respecto, al contrario, ninguna queja y se nota que es un hotel 5 estrellas.PERO, si que me gustaría hacer una crítica. No me gusta NADA, que en el siglo XXI, en un sitio con el clima de Gran Canaria, OBLIGUEN a los hombres llevar pantalón largo para las cenas, ya sea en el restaurante buffet como en cualquiera de los dos restaurantes que tienen a la carta. No me gusta entrar en debates sobre la igualdad, es una crítica personal sobre lo que me gusta y no me gusta, pero obviamente, no tiene mucho sentido que a las mujeres sí que les dejen ir de corto y a los hombres no.Porfavor, revisen su política al respecto y en el resto, sigan trabajando del mismo modo.Gracias

The Singing Tanker Driver

Oct 24, 2019

We stayed in this Hotel back in 2010 then returned again in June 2019. Wow, what a transformation!The whole complex has undergone a major remodelling. It looks superb and feels luxurious.It’s probably more ideal for couples on romantic holidays or middle age people who appreciate quality and good service. Not the cheapest place to stay but a very, very lovely hotel and complex.

Bekki B

Oct 24, 2019

Visited in January with my husband. This hotel was totally refurbished a couple of years ago to a very high standard. We were greeted by friendly reception staff who sent us to the bar for a glass of bubbly whilst they checked us in - you relax as soon as you set foot in the place. We had booked a garden room which are in blocks of eight room. Ours was ground floor which in January was fine but in the height of summer I think the upper floor would be better so you can leave the windows and patio door open at night. Our room overlooked the shopping centre which I initially thought might be noisy but it was fine. Big room and huge walk in shower which was all immaculate. The hotel has numerous pools and in winter they are heated so we could swim which was such a bonus. The location is excellent there is a gate at the front of the hotel giving access to the promenade. We booked half board and sat outside for both breakfast and evening meal because they have so much outside seating there was always a table available. Vast buffet choice only critism of the food would be that they don't label enough dishes so you have no idea what things are and a majority of the food was luke warm.I would definitely go back as it's great value for money.

Laura Magnani

Oct 24, 2019

Amazing hotel. Very relaxing, incredible staff, very good service. It has the perfect dimension to be at the perfect distance between rooms, pools, bars, restaurants and beach. We found it very clean, at any time of the day or evening.The food was incredible, both the regular buffet and the restaurants Crystal and El Español. We were very impressed.

G B

Oct 24, 2019

Excellent hotel. Staff, accommodation and food very good - exceptionally clean.A mention for Rueben waiter at the adults only pool, extremely efficient and polite - outstanding member of the team.The only problem is the sunbed reservation, the usual selfish people who lay claim to the best position before daylight and then turn up about 11am, the staff do not enforce the 'reserving of sunbeds is forbidden policy' but are obsessed with long trouser for adult maledress code in the main dining room - the hotel should be consistent in their approach.I recently stayed in Rhodes no pre reservation allowed for sunbeds and if you abandoned your sunbed for more than 1hr (not lunchtime) then your items were removed.

The Singing Tanker Driver

Jun 21, 2019

We stayed in this Hotel back in 2010 then returned again in June 2019. Wow, what a transformation! The whole complex has undergone a major remodelling. It looks superb and feels luxurious. It’s probably more ideal for couples on romantic holidays or middle age people who appreciate quality and good service. Not the cheapest place to stay but a very, very lovely hotel and complex.

Luisa Mesa

Oct 24, 2018

El trato al cliente se nota desde que entras por la puerta y enseguida se acercan a hacerse cargo de las maletas. Muy tranquilo, hasta en temporada alta. Para comer vale la pena esperar un poco y comer fuera, suele haber buen tiempo y es muy agradable sentir la brisa alrededor. Muy bien delimitada la cocina vegetariana(estofado de trigo buenísimo) , de pescados y carnes todo de muy buena calidad. Gran surtido de panes, quesos y postre. Máquina de hielo gratis en los pasillos que llevan a las habitaciones y WiFi de alta velocidad también gratis en todo el hotel. Gimnasio pequeño pero con lo básico, el Spa realmente es baño turco y jacuzzi. Todo el personal se desvive por conseguirte lo que necesitas. Hemos estado en muchos hoteles de 4 y 5 estrellas y sigo diciendo que los pequeños detalles que se tiene con el cliente marcan la diferencia a la hora de decidir si vuelves o no. Me encantará volver, sobre todo por la habitación que nos dieron (suite presidencial) y todavía no sabemos a quien le tenemos que dar las gracias y se las daremos. Una bonita manera de celebrar nuestro aniversario

Pete g

Oct 24, 2018

Nice hotel, good food. Need pool police, people reserving their spaces around the pool from 7am by leaving towels on the sunbeds, then not actually turning up at the pool until 10-11am, even though there's a tiny sign saying "no reservations" for the sunbeds. This hotel is fine for the older generation. Lacking in good evening entertainment.

Paul Jackson

Oct 24, 2018

Poor views from most of ground floor rooms due to concrete buildings in the centre. We asked to be moved but said we need to pay a premium for rooms on floors above. I paid through TUI which said part sea views. Not all staff are friendly. Entertainment is average and repetitive. Screaming babies and children constant which is hard to get away from as adult pool areas are always full. The grounds and location are very good and the food is excellent.NOT A FIVE STAR EXPERIENCE - Paid £3800.00 all in. Will not stay in this hotel again. Disappointed at my first RIU hotel experience. Many years with TUI and this is my first time complaining. It was interesting that the TUI rep Joe even said you are not the first to complain.

Linda Brown

Oct 24, 2018

Returned from this amazing hotel a week ago.It is totally amazing. The moment you walk in the door it's impressive.The cleanliness is second to none.The staff are so helpful ,very friendly and so very smart.I have been to many hotels and the staff here are the most friendly and welcoming.The food is wonderful although the restaurants were busy but always managed to find a table.The pools were stunning,no problem getting sunbeds even though we didn't get to the pool till around 11am.The promenade and beach are fabulousWe walked along the water's edge every morning ,for a few hours, the sand dunes are beautiful.The entertainment was ok.....some evenings better than others.If you want a relaxing holiday then this hotel and area will be perfect for youI forgot to mention the rooms. We were very pleased with ours, bathroom was the best, with huge shower ,and double sinks. The shower was so powerful.There are alot of 60 plus guest's ,many who seem to have been coming here for a number of years, Thanks riu for a superb holiday,would love to return soon .x

John Simpson

Oct 24, 2018

Fantastic hotel the staff all the though the hotel are pleasant and very helpful in every way and the entertainment team is the best l have come a cross and please let them know how we feel to everyone and it was our anniversary and my wife's birthday that was fantastic again thank you for a lovely holiday and to everyone see you next year

David Karis

Oct 24, 2017

Everything from entrance to the room and the food is perfect. Cleaned to perfection. Super friendly and always smiling staff. Several nice pools and choices of restaurants. Close to the board walk along the ocean.The evening buffet has so many options that it takes days to try everything. Great selection of beer and wines.

Barbara Sellars

Oct 24, 2017

we have just returned from a 10 day stay at this hotel, we have stayed many times, before the refurbishment and after and it never fails to deliver on excellent customer service. Throughout the hotel the staff are friendly and the hotel is immaculately kept. The food is amazing with plenty of choice for all tastes, the waiters are attentive and friendly ,on this occasion we went with family and needed a larger table with a highchair there was always someone to assist in finding one. Two waiters stood out as exceptional each time, Genaro and Pedro a big thankyou from all of us, the hotel fully deserves its 5 stars

Ali Buff

Dec 31, 1969

But best entertainment of all is enjoying a drink at the Purple Bar as the sun goes down over the Atlantic.

Gill Mckelvie

Dec 31, 1969

Excellent hotel, definitely 5*. Even standard rooms are spacious & well equipped. Staff are friendly, professional and service is best I've had in any hotel. Food is very good, huge choice & well presented. Will definitely be coming back.

Fredrik Lundqvist

Dec 31, 1969

Good hotel nicely located by the seafront. Plain rooms but all is very new so in good conditions. Smoke free breakfast is a big plus!

Michael Stalley

Dec 31, 1969

Absolutely amazing hotel!Very clean and friendly and helpful staff!I would definitely recommend it.

Mm b

Dec 31, 1969

Fantastic, excellent service from very courteous staff. Nothing is too much trouble. Beautiful pools, great restaurants set to an amazing backdrop. The sea, beachfront and local shops, are just a minute's walk away.

M O

Dec 31, 1969

Great place to be, with a great view, nicely located. It is easy to reach one of the main beaches within 15 minutes (walking distance).

Abigail Smith

Dec 31, 1969

grounds are quite nice

Gregg Luxford

Dec 31, 1969

I absolutely love this Riu Hotel

Arthur Blundell

Dec 31, 1969

F an t a s t I c. Love it-- back again for Xmas 2019 -- everything was great as always -- the food was excellent and obviously a great deal of trouble was put into making it so

Paul Arne Skjold

Dec 31, 1969

Fantastic hotel, with all you can expect! Nice clean rooms, and clean everywhere else, too. Several pools with tempered water. Separate areas for adults. Good and variousfood. Fantastic staff that give you what you need before you are eware that you need it.. Quiet and calm atmosphere everywhere. You can't have it better!

Joseph Greene

Dec 31, 1969

Great food, great beds, great rooms & great facilitates!

john Bouchard

Dec 31, 1969

Very nice hotel .Well maintained. Staff are very happy and helpful.Good selection of food no matter when you eat

Rogue Kid Gamer

Dec 31, 1969

Good although the age demographic was 70-80 years old and you are not allowed inflatables in the pool if you do they will give you a strong word.

Stephen Rustage

Dec 31, 1969

Cannot fault this place, it turns out that breakfast can be delivered to the room for only a £3.50 charge per room *****

Chas Wilson

Dec 31, 1969

Absolutely beautiful hotel ,the staff are so helpful and can't do enough for you 😍

Alena Barnes

Dec 31, 1969

Very good so far! Love our hotel room! Clean. Definitely 5 stars 🌟🌟🌟🌟🌟hotel. Highly recommend to everyone.

Colm Logue

Dec 31, 1969

Beautiful hotel very friendly staff, room's very clean and comfortable and food is excellent. Cannot recommend highly enough

Håkan Eriksson

Dec 31, 1969

We spent 8 wonderful days at the resort. The food was delicious and our room was a delight and spotlessly clean not to mention the glorious view overlooking the garden pool area and the Atlantic ocean. The staff were very friendly and helpful. We will most certainly come back to this wonderful Hotel.

Edin Mangic

Dec 31, 1969

Great pool, great food and total chill

Bulent Acar

Dec 31, 1969

A proper 5 star hotel. Excellent staff, rooms, amenities, food and locality. Beautifully designed in all areas. Highly recommended.

Ames Hakam

Dec 31, 1969

I can give them 10 starts if I can, Awsome buffet at breakfast and dinner. Super good service, Very good rates and two normal pooles and two infinity pools and one pool for handicap people. I totally loved it.

Peter Byrne

Dec 31, 1969

Fantastic, we were well looked after

Carlos Fernández-Sanz

Dec 31, 1969

Excellent hotel for family holidays. Staff, facilities, amenities and even food from the buffet, all top notch.

Ceferino Marrero

Dec 31, 1969

Couldn't be better. Wounderful. Staff are 10+

Jonathan Medforth

Dec 31, 1969

Lovely rooms, setting and relaxing ambience. Food and staff very good too.

Janet Kenworthy

Dec 31, 1969

Fantastic holiday. Excellent food, no queuing at the bars, plenty of sunbeds, lovely grounds, fantastic staff who went out of their way to help.

Martin Kretz

Dec 31, 1969

The clientele is a bit older, and this is not a very fun hotel for kids. The food was very nice, and all areas very clean. Great pools, even if kids aren't allowed in all of them. Some service personnel were a bit rude, but most were super friendly.

Eric Verhofstad

Dec 31, 1969

Always good always perfect! A true 5-star resort.

Carol Smith

Dec 31, 1969

This is the best hotel here IMHO we have today booked again for December 2019 it will our forth stay here. We have stayed at the two on the sea front & just prefer this one

Willy Van Eyken

Dec 31, 1969

One of yhe best hotels i ever visited

Mike Smith

Dec 31, 1969

Superb hotel our third or forth visit here simply the best. Staff so welcoming they really enjoy their jobs nothing is too much trouble.

David Guest

Dec 31, 1969

Coming heretwice a year for eightyears never disappoints we are here at the moment

John Heeley

Dec 31, 1969

A magnificent 5 star hotel in a beautiful location. Food is very good and plenty of it. Staff always go that extra mile to look after guests and keep up the high repution which is fully deserved.

Lynette Mcloughlin

Dec 31, 1969

Superb hotel. Food is delicious and spotlessly clean. Staff are polite and attentative. Amazing holiday so far.

Richard Hawkes

Dec 31, 1969

Only go if you're over 70 (and you'll probably enjoy it then). They really don't tolerate families despite saying they're family friendly. Entertainment was bland. The hotel itself is very well placed and looks great. Just a shame they can't do something for families.

Diogo Franco

Dec 31, 1969

Pants are mandatory to have dinner but they allow "sockdals"? Furthermore we had a cockroach in our room and they said it was "normal"... They did give us an extended checkout though, so either it's normal or it isn't and you feel guilty about it. Idiotic hotel with sky-high prices in exchange for nothing at all.

Rajini Schoonhoven

Dec 31, 1969

The staff is great

Mary Brown

Dec 31, 1969

Lovely staff plus food excellent

Eiko Hara

Dec 31, 1969

A big hotel with a peaceful atmosphere of clients who come year after year and are well known to the personal. The variety of food is great and the quality, good. The best, it's smallest restaurant. We adored its infinite pool. The friendliness and professionalism of the staff is the main point.

Steven Bacon

Dec 31, 1969

Writing this review sat by pool!!top notch on every level 😎😀🍳🍗🍦🍹

Gilles Kayser

Dec 31, 1969

Great Place to stay. Lovly food and friendly staff

Gary Simm

Dec 31, 1969

2 years on the trot a group of 10 people been to this hotel . Enjoyed by all on both occasions.

Marion Burrows

Dec 31, 1969

Really superb hotel in beautiful setting and a good location. Good food, friendly staff, and one I want to keep returning to. It lives up to it's name -Palace Melonoras!

Gwen Heeley

Dec 31, 1969

Fantastic hotel and grounds.Wonderfully clean. Staff brilliant. Food super .

Keith Pickering

Dec 31, 1969

Possibly the best Tui hotel there is people super, rooms terrific,food brilliant cannot compliment enough

Alan Carmichael

Dec 31, 1969

Excellent and will look forward to next return visit

Jason Whittle

Dec 31, 1969

Everyone says this is the best hotel on the island. It's not hard to believe. The feeling of luxury is apparent from the moment you walk in reception, from the attentiveness of the staff and from the modern, spacious and stylish accommodation. I highly recommend!

Jean Hicks

Dec 31, 1969

Lovely hotel.Great place to relax.

Jad Chartouni

Dec 31, 1969

Below average.

Wayne Ladlow

Dec 31, 1969

Perfect if you are over 80 years old!!!!!! this is definitely gods waiting room. the walking is this season's must have item, bang on trend here .

Charlotte Søndergaard

Dec 31, 1969

Lovely surroundings and facilities. Nice rooms with great service. Very friendly staff.

Irene King

Dec 31, 1969

Ultra clean,top service, fantastic pools

Péter Sándor

Dec 31, 1969

Fantastic food, and great staff. Very flexible and helpful in everything. Twin beds pushed together, no king sized bed in the double room though :(

Svein Kåre Sund

Dec 31, 1969

Allan Etch

Dec 31, 1969

Going back soon. Can't wait

John Adlington

Dec 31, 1969

Lovely hotel staff great. Loved the Blue de Mar bar on the evening very quiet.

Ken Leeder

Dec 31, 1969

Relaxing, upmarket hotel. Spotlessly clean, better than average restaurant, great garden areas.

Lars Lindmark

Dec 31, 1969

I only visited the nice bar. The hotel looks exclusive, though.

Alina

Dec 31, 1969

Last October, we made a family holiday in RIU palace Meloneras and we loved it! Everything was perfect. The food (every time enough for everyone) the atmosphere, the staff. We come again! Muchas Gracias

Nina Frid

Dec 31, 1969

standard rooms watch out, can be in not so nice areas such as in front of compressor room or back yard area. Very nice breakfast all you need. 5 km to playa ingles and 1 km to lunch. Not heated pool in january.

Minou Scheltema

Dec 31, 1969

Beautifull and quiet hotel, goid food, friendly personell

Robert Hernandez

Dec 31, 1969

Best hotel on gran canaria. Great people, great food and great service.

Linda Ong

Dec 31, 1969

Fabulous hotel, wonderful staff...I can't wait to go back again😊😊

Sue Cohen

Dec 31, 1969

Amazing hotel. Would definitely go back

Mitchell Williams

Dec 31, 1969

Great staff, superb rooms and fantastic food

Davy Van Wesemael

Dec 31, 1969

Wonderfull place. One of the best hotels i ever been

Derek Storer

Dec 31, 1969

You cannot faultthis hotel 5 star plus

Rune Holmgaard Rathje

Dec 31, 1969

Very nice hotel for adults. Baby-pool very remote and uncharming.

Kamel babouri

Dec 31, 1969

Absolutely one of the best hotel of last canarias

Stian Wendelborg

Dec 31, 1969

Luxurious, superb breakfast, great staff, but dominated by geriatric clients

Garry Crowther

Dec 31, 1969

Beautiful place with friendly staff and food is amazing

Stephaan BOSS

Dec 31, 1969

A once in a lifetime experience. Splendide.

Emilio Hernández

Dec 31, 1969

El único problema es que (como tantos otros hoteles) siguen sin solucionar la reserva de hamacas por clientes que madrugan para hacerse con las mejor situadas.

Miguel Angel Merino Sanchez

Dec 31, 1969

Extraordinario Hotel. Empezando por el Personal.Comida excelente y de gran variedad. Sitio tranquilo para descansar y dormir. Y buenísima ubicación al lado del Paseo Marítimo y a 20 min de la playa de Maspalomas dando un paseo agradable junto al Mar. Altamente recomendable.

María Bailey

Dec 31, 1969

Bonito y con un ambiente muy agradable. Todo muy seguro (mascarillas en espacios cerrados, desinfección...), una gozada en los tiempos que corren. Hemos estado encantados.

Nauzet Piñero

Dec 31, 1969

Hay pocas plazas de aparcamiento por lo que estas sujeto a conseguir o no. La comida no esta mal pero baja calidad. El trato del personal es muy cercano aunque hay un camarero que no nos gusto su trato. Escuchamos a otro cliente quejarse de el . Por lo demás todo muy bien.

Raul Diaz

Dec 31, 1969

Hotel perfecto para desconectar. Personal encantador y muy profesional.

Alejandra Arriagada

Dec 31, 1969

El hotel es espectacular, cuidan muchísimo la limpieza y la seguridad en estos tiemposde pandemia , la atención es un 10 el personal muy buena gente , muy amables todos ( osquierooooo jajajaja)me sentí como en casa !! Gracias hotel Riu ( RECOMENDABLE )

Olga Ferrer Alonso

Dec 31, 1969

Magnífica ubicación. Preciosos jardines. Buena comida. Piscinas. Habitaciones amplias. Vistas al mar. Junto a la playa y buen muy servicio.

Oliver Padron

Dec 31, 1969

Estuvimos en el hotel 4 dias espectaculares, la comida exquisita, el trato del personal insuperable, sobre todo un camarero de restaurante, Manolo un gran profesional y cercano. Repetiremos sin duda.

Guayi Pérez

Dec 31, 1969

Todo muy limpio. Comida calidad y el personal muy atento.

Deisita Rodriguez

Dec 31, 1969

Es lo mejor de lo mejor, para nosotros la limpieza, el cambio de ropa, la comida, el trato del personal, las actividades nocturnas, todo excelente, visitalo no te vas a arrepentir (esta cadena trabaja muy bien)

Paquita Gil

Dec 31, 1969

Estupendo. Personal del hotel, atentísima y educadisimos. Buena comida

David Beneyto

Dec 31, 1969

Un hotel de ensueño, vistas espectaculares y muy seguro en tiempos del COVID 19 con un gran protocolo de seguridad para los clientes. La atención en la piscina infinita espectacular, en especial Nacira una gran profesional que nos atendió, de maravilla en nuestra estancia.

MARIA JOSE La piconera

Dec 31, 1969

Fin de semana genial para celebrar nuestro aniversario de boda.Personal excelente.Solo eché en falta,algún detalle en la habitación,por nuestro aniversario.Por lo demás ,todo perfecto

Mario Allué

Dec 31, 1969

Excelente .muy buen servicio. Buena calidad en general.Para repetir

Gran Canaria Walk

Dec 31, 1969

Uno de los mejores hoteles en la zona de Meloneras en Gran Canaria. Una maravilla estar alojado en sus instalaciones. Ninguna pega

Isa Margarita

Dec 31, 1969

Extraordinario, staff y personal muy amables, hotel fantástico, buffet muy completo

pachequinelpavon Lalo

Dec 31, 1969

Esta perfectamente, cuidado, limpio, buena animación, buena comida, buen entretenimiento, un verdadero todo incluido, lo único son sus descabellados precios

JOSEFINA Coro Fer

Dec 31, 1969

La verdad es que en elhotel se está bien, pero no es lo mismo que antes de la pandemia.Tanto guante para comer se te quitan las ganas y pasear por los alrededores es triste, todo cerrado, sin ambiente. Es lo que toca vivir, pero no me acostumbro.

Carlota Garate

Dec 31, 1969

El personal de 10, superamables , las habitaciones y exterior del hotel fabulosas, las zonas comunes interiores para mi gusto un poco horteras con tanto espejo. Le bajo las estrellas por la comida, no se corresponde a un 5 estrellas

Pablo Santana Tejedor

Dec 31, 1969

Todo impecable,servicio muy atento.Ubicación ideal juntó al mar, un lugar para repetirse.

Eugenia Rodríguez Hernández

Dec 31, 1969

Unos días maravillosos y una atención del personal exquisita.Para repetir, lo recomiendo al 100%.

Grima Reyes

Dec 31, 1969

Un hotel recién reformado con muy buen gusto. Las villas son muy tranquilas, las instalaciones muy cuidadas, el trato del personal es espléndido, la comida insuperable en cualquiera de los restaurantes que visites, el buffet es grande y muy variado. Ideal para desconectar.

Carmen Sosa

Dec 31, 1969

Muy bien ,todavía nos queda asta eldomingo ,y vamos a reservar para octubre

Angel Selles

Dec 31, 1969

Volveremos sin ninguna duda

SalsaRosa MuyRosa

Dec 31, 1969

Todo un gran lujo hospedarse en este rincón paradisiaco.

Antonio García

Dec 31, 1969

Muy recomendable y su situación es de privilegio

Ana Mari Arrieta Altuna

Dec 31, 1969

Por amplitud de terraza y piscinas y muy buen os restaurantes personal muy atento ,Buena ubicación Bueno para relajarse

Jonay Yane

Dec 31, 1969

Muy buen servicio

Encarna22 Fpo

Dec 31, 1969

Lo que no nos gustó fue tener que marcharnos : (

Miguel Angel Martinez

Dec 31, 1969

Un gran Hotel, desayuno buffet de diez, la cena en los restaurantes espectacular, habitaciones, limpias, amplias, y el colchón una maravilla. El trato al cliente por parte de los empleados y director, excepcional. Seguimos disfrutando.

Fran Peralta

Dec 31, 1969

Situado en la playa del Faro de Maspalomas, un lugar donde disfrutar del mar y la arena fina de las dunas, para mi la mejor playa natural que he visitado en la isla.

Maemusica

Dec 31, 1969

Buen lugar con grandes instalaciones, variedad en su comida ycomodidad

Alberto murillo

Dec 31, 1969

fantástico unas vistas maravillosas el complejo de última generación ideal para pasar un fin de semana romantico

Lydia Pereiro

Dec 31, 1969

Trato eficiente. Personal fantastico

Alfonso Bermudez

Dec 31, 1969

Hotel normalito en mi opinión le sobra una estrella

Pilar Perez

Dec 31, 1969

Estoy encantada con el personal del hotelmucha simpatía y muy agradables en todo

Paolo Demartini

Dec 31, 1969

Muy bonito, fantástica posición frente al mar, servicio impecable, personal amables

Carlos

Dec 31, 1969

Todo muy bien un 10

Patricia Valido M

Dec 31, 1969

Fantástico hotel, de lo mejor de Gran Canaria. Siempre que voy me tratan muy bien, el personal es excelente sobre todo el del restaurante. La comida es la mejor que he comido en un hotel tanto en España como fuera del país

Antonio Otazo

Dec 31, 1969

Espectacular hotel, habitaciones,piscinas, jardines, restaurantes, en general todo y sobre todo la inmejorable atención de su personal siempre amable y atento, uno de los.mejores establecimientos hoteleros de gran canaria con el sello de calidad Riu.

Francisco Gs

Dec 31, 1969

Hotel en el sur de gran canaria,magnífica calidad y muy buen trato

Dora LaExploradora

Dec 31, 1969

Un hotel apacible, elegante. Con piscinas maravillosas. Los servicios insuperables. Y sobre todo su personal, te hacen sentir bien en cualquiera de sus estancias y momento del día. Volveremos sin duda!

Stella Ramírez

Dec 31, 1969

Excelente

Alexandra Moreno

Dec 31, 1969

El trato exquisito.😊😊😊😊

Miguel González González

Dec 31, 1969

Espectacular

Juan Manuel Bello Campos

Dec 31, 1969

Altamente recomendable.

Juana Teresa Robayna Campos

Dec 31, 1969

Siempre una experiencia nueva e inmejorable calidad y servicio

E M S

Dec 31, 1969

Buenisimo

Juan Antonio Roncero

Dec 31, 1969

Hotel ideal para ir en familia,el trato del personal inmejorable,la comida de los salones temáticos de una excelente calidad,no tengo duda de que si vuelvo por esta isla repetiré estancia en este hotel.

Felix Pozo

Dec 31, 1969

Increíble hotel. Habitaciones muy grandes y de gran calidad. Servicio espléndido. Todo cuidado al detalle. La comida es perfecta, el buffet es de 10.

Enrique Fernandez Alvarez

Dec 31, 1969

Magnifica atencion. Excelentes instalaciones. Mencion especial merece la comida , muy buena y variada. Absolutamente recomendable.

Jorge Cordero

Dec 31, 1969

Excelente hotel. Gran servicio y amabilidad del personal. Comida muy rica y gran variedad. Excelente gusto en la reforma con un diseño actual y elegante.

Angel Lajo Avila

Dec 31, 1969

Preciosas instalaciones y calidad de materias primas

Silvia Lorente

Dec 31, 1969

Un súper hotel.Serio y señorial.No recomiendo para niños,es poco animado.

Juan Carlos Bes Prades

Dec 31, 1969

Magníficas instalaciones, y situación frente al mar y cerca de un paseo de comercios y restaurantes, pero destacarel lujo de sus desayunos y cenas, lo supera todo la combinación de amabilidad y eficiencia de todo su personal, hacen lo imposible por mejorar tu estancia. De lujo

Francisco Perez Febles

Dec 31, 1969

Fantástico hotel .muy atentos a los huéspedes y trato muy amable .un lugar muy tranquilo yo diría demasiado tranquilo .

Alberto Gómez

Dec 31, 1969

Hotel maravilloso. Lugar perfecto para pasar unas buenas vacaciones.

Angel Jimenez

Dec 31, 1969

Muy buen HOTEL con un equipo humano impresionante (camareros, recepcionistas, camareras de piso),muy profesionales.

Gerardo Rodriguez

Dec 31, 1969

Un Lugar increíble

Juan José Albarrán Mora

Dec 31, 1969

No tiene quejas de ninguna clase, sólo por lo mismo que en Edén Tenerife el baño se pidió completo y siguió faltando el bidet, todo lo demás una exquisitez, para volver muchas veces.

Iñaki Ariztimuño Zubillaga

Dec 31, 1969

Las instalacionespreciosas , el bufet una pasada .El personal encantadorsuper amables

Reyes Herrera Salas

Dec 31, 1969

La comida a bajado mucho la calidad

Alejandro Medina

Dec 31, 1969

Volveré sin duda.

Juan Aguado

Dec 31, 1969

Mejor no puede ser

Julie Abelloch

Dec 31, 1969

Las piscinas son climatizadas, he echado en falta un restaurante bistro

Luis Mari Uranga Artola

Dec 31, 1969

Magnifico hotel excelente servicio y un trato sin igual siempre que vengo a G. Canaria me alojo en este hotel!

Lidia López

Dec 31, 1969

Situación inmejorable, tranquilo, limpio, instalaciones increibles, comida exquisita y sobre todo un 10 al personal!!

C P

Dec 31, 1969

Excelente. La ubicación, la comidapero sobre todo la atención del personal.

Chencha Garcia

Dec 31, 1969

tranquilidad, buenos servicios y buena comida. Al lado de la avenida

Aurora Sànchez

Dec 31, 1969

Es un hotel espectacular, comida fantástica, buenas habitaciones, jardines, piscinas, vistas increíbles y sobretodo el personal del hotel es realmente atento !

mary carmen Alvarez

Dec 31, 1969

Buen hotel, buena situación, excelentes piscinas, personal super educandos y amables

Amparo Barrionuevo

Dec 31, 1969

Muy amables todos. Buenas piscinas y buena comida.

Paloma López Regueira

Dec 31, 1969

Me encanta 😍

Gloria Casanovas Olivar

Dec 31, 1969

Fantastico

Ismail De La Rosa

Dec 31, 1969

Maravilla pura y caro todo no se puede tener en la vida

RaduCantor

An unforgettable experience

This was an unforgettable experience. We enjoyed every second from the 7 days of our holiday in this hotel and I can't wait to have the chance to return for a future holiday. Here are the things I...

Scoobynbella

Paradise in a hotel!

Without any doubt this hotel is our first choice in meloneras! We absolutely love itâs premises and surroundings which were beautiful and spotless. Not to forget the variety of food with two...

mldaws0n

A Brilliant Hotel

This is the third time we have visited this hotel in the past 5 years and the standards remain very high. We weren't sure whether this would go ahead given the last minute decision to quarantine the...

Pioneer40392494735

Birthday treat

The Hotel was amazing. The rooms were spotless and the rooms were serviced twice a day. The beds were comfortable. The restaurant staff were always upbeat and friendly, doing their best to find...

Tommy P

RIU PALACE MELONERS

Hi.The room 6005 not ok.Very cold and no sunshine on the hole day at the terass .Witch we asked fore when we did the booking.We have been at RIU PALACE MELONERAS several times, and always get very...

M4844CZseand

Birthday week

My other half took me to riu palace meloneras for a weeks holiday for my birthday. The hotel itâs about 30 mins drive away from the airport. The hotel itself looks grand as you drive up to it and...