Sandals Barbados
Saint Lawrence Gap, Near Dover Beach, St. Lawrence, Barbados
Rating
4
Price Level
$$$$
Rooms
280
Pets
No
13
May
Sandals Barbados, St. Lawrence
Sandals Barbados
Sandals Barbados, an all-new retreat in the spirited St. Lawrence Gap area, offers undeniable luxury with inventive accommodations spanning three unique villages. This all-inclusive resort features world-class cuisine with international appeal, including a festive Indian restaurant, and innovative bar and pool designs. Unwind to the relaxed calypso beat, enjoy the sun & surf, and explore your luxurious suite designed with your utmost comfort in mind and featuring everything from ocean views, Butler Elite service, and zero-entry access to Barbados' largest and longest lagoon pool, as well as private Tranquility Soaking Tubs™ on most patios and terraces.
Price & Availability
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Overall
Very Good
4
160 reviews
5
1533
4
365
3
230
2
161
1
135
Customers Review
Value 4
Location 4.4
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.4
Amenities 4.2
Condition 4.2
Recomendation 75.7%
“My husband and I stayed on a Club level beach front room at Sandals Barbados. The resort is gorgeous and impeccably maintained. The landscaping is lush and tropical and everything you're looking for in a Caribbean vacation resort.
The management seems to focus on treating guests really well upon arrival and departure but they need to sprinkle that customer service throughout the resort - particularly at the restaurants. This was my first experience with any Sandals property at all but I definitely felt like service was not consistent throughout my stay. I asked other guests that I came across and the resounding opinion from everyone was they felt more like they were treated like a nuisance rather than a valued guest.
I will say a few employees went out of their way to be helpful, while it felt like others went out of their way to be difficult. Maybe it's staffing issues due to Covid, maybe it's cultural differences but it's definitely an area that can and needs to be improved.
There's no excuse for feral cats to have their run of all of the outdoor restaurants. It's a problem that should be a priority for Sandals to deal with. My husband and I didn't have a single outdoor dining experience - day or night where we didn't have to deal with them.
Lastly if you're hoping to enjoy a tropical cocktail concoction on the beach do yourself a favor and buy a bottle of duty free rum (or whatever your alcohol preference is) at the airport to supplement. They DEFINITELY water everything down.”
— Phoebe Hall
“Very over-rated resort. Don't waste the extra premium at this place. There seemed to be no communication amongst the staff. Orders were incorrect at all meals. Service was very slow in some places. We were there for a friend's wedding and two days before they were still trying to get details of when and where. Butlers were never on time and staff kept making up excuses for not coming through. Our friends Honeymoon breakfast was never delivered. Then showed up without notice a day late with only food for one not two. It got to the point where we were making bets on how many mistakes would be made. Sandals promotes great service but they just don't deliver. Staff are either over-worked or really under-trained and no one owns any of the mistakes. Nice grounds and good food but there are many resorts that have that now at much less cost. Sandals should spend more on their staff, and less on advertising.”
— John Bahen
