The hotel was Nice (it reminds me of a studio apartment,) it matched the pictures perfectly. However, there were roaches and gnats flying around, there was rust everywhere in the bathroom vents, shower, and dishwasher. The sink in the kitchen got stopped up, the ice maker in fridge did not work, no soap to wash dishes, and there wasn't any trash bags for trash. Overall, it was a Nice, Quiet stay and I would stay there again if these issues were fixed.

The hotel was Nice (it reminds me of a studio apartment,) it matched the pictures perfectly. However, there were roaches and gnats flying around, there was rust everywhere in the bathroom vents, shower, and dishwasher. The sink in the kitchen got stopped up, the ice maker in fridge did not work, no soap to wash dishes, and there wasn't any trash bags for trash. Overall, it was a Nice, Quiet stay and I would stay there again if these issues were fixed.

Eu vim aqui para o Sonesta Hotel Dixie trail da Geórgia antes de chegar aqui, eles cancelaram minha reserva e, em seguida, quando deveria ser $ 315,00 por 2 noites. Eles cancelaram e subiram $ 613,00 2 noites. Péssimo negócio. Eu nunca faria reservas com novamente.

Adrina la manager es lo peor de ese hotel que mal servicio al cliente tiene ella por Dios no vengan ella echa perder todo lo Bueno q pueda ofrecer el hotel 🤢🤢🤢

A mulher que trabalhava na recepção foi extremamente rude e difícil de lidar. Em mais de uma ocasião, ela começou a falar insultos em voz alta em espanhol (sou fluente em espanhol). Ela estava dizendo a sua amiga atrás da mesa que não gostava de mim porque eu era negro. Eu não recomendo este lugar.

Adrina, a gerente, é a pior coisa daquele hotel que o mau atendimento tem, pelo amor de Deus, não venha, ela estraga tudo de bom que o hotel pode oferecer 🤢🤢🤢

Você tem que estar ligado para obter serviço. E assim que chegar à recepção, o atendimento ao cliente definitivamente precisa ser melhorado. Definitivamente, não recebi uma saudação de boas-vindas e foi feito para se sentir um inconveniente. O chão é varrido, mas não limpo porque fui pegar gelo e peguei lama. Havia uma pequena barata andando na cadeira de sotaque

I camehere to sonesta hotel Dixie trail from GeorgiabeforeI got here they cancelledmy reservation and then when It suppose to be $315.00 for2 nights.they cancelled it and went up$613.00 2 nights.bad business. I would never make reservations with again.

Got more than I was expecting for with the amount of a room! Staff was excellent as well!

Really nice, large room. Clean. We had a handicap room and the shower is not really accessible.

The woman working at the front desk was tremendously rude and difficult to deal with. On more than one occasion she would start speaking loud insults in Spanish (I’m a fluent speaker of Spanish). She was telling her friend behind the desk that she didn’t like me because I was black. I don’t recommend this place.

You have to be buzzed in to get service. And once you get to the front desk the customer service definitely need improving. Definitely didn't receive a welcoming greeting and was made to feel like an inconvenience. Floors are broom swept but not clean because I went to pick up ice and got mud. There was a small roach walking on the accent chair

Genial y espectacular... como siempre...

Nós ficamos aqui na semana passada em nossos caminhos para as chaves. O lugar parece velho e sujo do lado de fora. A equipe foi muito agradável! Pegamos o último quarto da noite. Fiquei agradavelmente surpreendido com o quarto. Era limpo e grande. O banheiro precisa ser refeito mal !!! Estava muito mofado. Havia algumas manchas nas cadeiras que pareciam sujas e manchadas. A cama era confortável e limpa.

We stayed here last week on our ways to the keys. The place looks old and dirty from the outside. The staff was very nice! We got the last room for the night. I was pleasantly surprised at the room. It was clean and large. The bathroom needs to be redone badly!!! It was very moldy. There were a few spots on the chairs that looked dirty and stained. The bed was comfortable and clean.

Mal servicio...la conexión a Internet fue muy mala

Visitei este site porque estava viajando para um Sweet 16. Fui educadamente checado por uma jovem senhora que foi muito simpática. Depois de fazer o check-in, vou para o quarto e automaticamente percebo que o chão tinha cavado ar em todo o quarto, os ralos estavam entupidos e a água não estava quente na pia e na área de banho. Deixei as duas chaves do quarto dentro do quarto, então pensei em pegá-las depois do evento. Foi aqui que minha experiência ficou ainda mais amarga quando deixei as mulheres mais velhas com cabelos ruivos saberem que eu havia acidentalmente deixado as chaves do meu quarto dentro do quarto, ela agiu como se tivesse uma atitude e me disse que não conseguia encontrar um quarto com o meu nome. Eu tentei dar a ela minha carteira de motorista, ela não queria .. enquanto o cara da manutenção ou segurança olhava ela ainda me deu uma corrida dizendo que eu não tinha um quarto. Fui para o meu carro e pedi ao portador do cartão para mostrar o número do meu quarto, que era 1213. Finalmente peguei a chave do meu quarto e saí para encontrar uma vaga de estacionamento. O cara que estava na recepção pensou que eu estava sozinho, mas eu não foi .. enquanto procurava por uma vaga de estacionamento, ele continuou andando na parte de trás do motel parecendo estranho balançando a cabeça. Prossegui até que eu e meu marido encontramos uma vaga e estacionamos a próxima coisa que você sabe, vimos os mesmos cavalheiros novamente, mas desta vez ele está dando uma olhada feia enquanto caminhávamos pela lateral do nosso quarto antes de chegarmos ao quarto, o mesmo cara caminhou passou novamente, então neste ponto eu estou dizendo ao meu marido, vamos nos apressar e entrar no quarto. Eu nunca vou voltar a este hotel novamente, minha experiência não foi algo que eu esperava, mas ei só pensei em deixar um comentário

Visited this site because I was traveling for a Sweet 16.. I was politely checked in by a young lady who was very nice. After I’ve been checked in I go to the room and automatically notices that the floor had dig air all over the room floor the drains were clogged up the water was not hot in both the sink& bathing area ..later that evening I notice I left both room keys inside the room so I figured I’d get them after after the event. Here’s where my experience turned even sour when letting the older women with red hair know that I had accidentally left my room keys inside the room she acted as if she had an attitude and told me she could not find a room under my name. I attempted to give her my Drivers license she did not want them .. while the Maintenance guy or security guy watched she still gave me the run around saying I did not have a room . I went to my car and got the little card holder to show my room number which was 1213..I finally got my room key and I left to go find a parking spot the guy that was at the front office thought I was alone however I wasn’t .. while searching for a parking spot he kept walking of the back side of the motel looking strange shaking his head. I proceeded until me and my hubby found a spot and parked next thing you know we see the same gentlemen again but this time he’s giving off an ugly look as we are walking from the side to our room before we reached out room the same guy walked passed again so at this point I am saying to my hubby let’s just hurry up and get in the room . I will never return to this hotel again my experience was not something I expected but hey just thought I’d leave a review

La mejor alternativa de hospedaje de larga estadía

Lindísimo

El lugar es cómodo pero el servicio es pésimo te cobran de tu tarjeta sin autorización y aveces hasta doble te cobran por servicios que no usas y si vas a preguntar a la oficina ellos no saben nada. Para mi es la peor experiencia en hoteles que he tenido.

Me encantó super especial

Las habitaciones son bien cómodas. Nos sorprendió encontrar refrigerador, estufa y lavadora de platos.

Un poco descuidado, luces quemadas

Travel for business and stay here each week. Best place in Jacksonville! Pictures you see on the internet are exactly what you get! Clean, comfortable, full sized kitchen appliances, ice maker in...

My Husband and I enjoyed our stay here. This is our 2nd Sonesta Suites that we have stayed in and this one is just as great as the other Sonesta Suites. I love that it has the look of a home away...

This place was nicer than expected! The room is huge but I didn't realize it was an extended stay hotel when I booked it. We didn't use the kitchen but it was nice with a full size fridge and...

I got in town late last night and the lady at the front desk was horrible. She act like she couldn’t fix anything.she had no patient at all. I will not be booking with them ever again 1 star the...

An absolute garbage of a hotel. Staff was polite, but other than that, I paid $150 to stay up the whole night, not even 5 minutes of sleep. The hotel is built behind a major highway, the rooms have...

Our Company will choose no other hotel than Sonesta ES Jacksonville, unless they are sold out and we have to. The attention they give to everything is refreshing when traveling all the time. It is...