Stayed here a few weeks ago with friends for a wedding. The rooms are kinda small but they are clean. The valet parking was nice but hard to find. Hotel lobby was still under minor construction. Outstanding customer service from reception and bellman. I forgot my belt at home and had to hurry to a rehearsal dinner. Hunter at the desk let me borrow his own personal belt - he saved the day! The best part was the cookies in the cafe and pumpkin latte. Nick and Sophie in the cafe were awesome and engaging.

Great property and location. A few comments. We did not have a blow dryer, iron, or ironing board in our room. We called to get a blow dryer sent up but never got one. We had to call again the following day. The toilet/plumbing was not great…out of nowhere, the toilet started bubbling. Biggest complaint is the room temperature. We set the room to 60 the entire time we stayed there. It never dropped below 71. No fan. No window access. Really uncomfortable. I also think the room was overpriced especially with the amount of construction happening. Another huge issue was the bar. Some of the worst service I’ve ever seen. The staff was standing around, no urgency, not great cocktails, and a lot of confusion. Maybe a new staff? They need training. One patron joked that he ordered his drink yesterday…we were the only 2 people there. With 3 team members behind them bar. The lobby bathroom is gross. I understand it is being renovated but there are nats, flies, and other bugs everywhere. Great outdoor area with the fountain and friendly front desk staff.

We stayed one night only for a local staycation. The hotel was under construction which would have been nice to know if posted on their website. The rooms have been renovated but the quality of fine finishes (caulking, grout, fire sprinkler head covers falling off, etc) are very amateur and at $500-600+ per night is no where near standard. The restaurant downstairs breakfast was very good and recommend. Recommend walking around the lobby and outside as the building is an incredible piece.

We stayed in a newly renovated city view room. The king bed was comfortable and the room was quiet. Many of the amenities were unavailable due to the renovation in progress. What we were missing the front desk provided. The workmanship is exceptional. The hotel will be gorgeous when completed but will not be a Wyndham Hotel after 10/1/22. We were never disturbed by construction noise. The location is ideal for enjoying downtown activities. Parking ($20 a day) is available in the city garage behind the hotel and is not connected to the hotel. You will have to ask about the parking access as it is not mentioned on the website.

Great experience! The Bell Captain and Valet were wonderful! (Seth and John). They held my car, gave me some suggestions for the area, and were super nice! Housekeeping was also quite fab given they allowed me a extra long stay at checkout so I could hit a deadline with work. Wonderful! I think they may be undergoing renovations soon. I am sure it will be gorgeous!

Awesome hotel in historic downtown Charleston. I was a tad leery of staying in downtown historic Charleston but my wife and TripAdvisor reviews turned my perception to try this hotel. I am so glad...

The staff working the front desk and breakfast area were very professional and helpful, but beyond that I found too many flaws to give 5 stars. I'm more disappointed than usual because we'd been...

Our room didn’t have much of a view (623) but it was like a vault. Quiet and comfortable. Just what you want after a long day and night enjoying the sights and sounds of Charleston. I love that they...