Escape to Paradise at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort

Caitlyn Cox

Sep 17, 2022

5

Where to begin? From the moment we arrived, the staff is so welcoming and friendly. My husband and I came for our honeymoon. We stayed a week in the Beachfront junior suite. We felt like royalty the entire duration of the trip. The beach is beautiful. The pools are exceptional; Never crowded. The food is outstanding but the service is what is truly top tier. We also did an excursion to Scape park. It was wonderful. Perfect for thrill-seekers, or those who want enjoy beautiful scenery. It was unlike any theme park we’ve ever been to. The entire trip was just over the top and we enjoyed every second of it. We will definitely be back.

mackenzie hayward

Aug 28, 2022

5

This is a beautiful property! The entertainment staff, especially Caroline and Jeffery were engaging and enthusiastic. We enjoyed the daily competitions and volleyball games. The steakhouse and sanctuary town were excellent. Maria at breakfast was incredibly kind and after 2 days she would start preparing our drinks as soon as she saw us because she remembered our order. The resort is very clean and staff is friendly. We loved this location for our honeymoon.

Kayla Feeman

Aug 23, 2022

5

There are so many great things to say about this resort and location! It was my second trip to the DR and Sanctuary exceeded all of mine and my husband’s expectations. The staff was so friendly and accommodating. The room service was excellent. Our room was made spotless daily. The food was very good at all locations. The Sanctuary Town is so neat! The pools were all very nice and clean. The entertainment was amazing! I could go on and on about how wonderful our experience was for our honeymoon. We did the romantic couples dinner for 2 and it was perfect. Highly recommend this place! Special thank you to Jeffrey, Randy and Oscar for making sure our experience was excellent.

Emily Jones

May 20, 2022

5

My boyfriend and I just stayed here 5 days and had a wonderful experience. The food, resort and staff were awesome. This is a true “all inclusive” resort. From the time we got to our room to the time we checked out, we felt pampered and relaxed. The room was cleaned daily, and the housekeeping staff went above and beyond to make sure that happened. The food was amazing at every place we went, because it was an all inclusive our expectations were fairly low, but Sanctuary definitely exceeded the expectations. The only complaint we had was the availability of the WOK restaurant and the options that were available in regards to walk up seating (getting sushi) the entertainment was fun, everything was awesome, can’t recommend this place enough.

Melissa Parsons

Mar 29, 2022

5

Sanctuary Cap Cana is an amazing place to vacation! The room we stayed in was stunning. The resort was extremely clean and the food was fantastic. I also have a gluten allergy and the restaurants were outstanding, I never once got sick and they were very cognizant of food allergies. The staff went above and beyond for us and everyone we interacted with was great. Our butler Dawar was phenomenal and extremely accommodating and Cappuccino (who ran daily activities) and all of the wait staff were excellent and very entertaining. We had an absolute blast on our vacation and will definitely be going back! We do not have one negative thing to say about the resort!

Dr. Fernando Furlani

Dec 02, 2021

5

O melhor hotel de luxo em Punta Cana: vistas cinematográficas, paisagismo lindíssimo e inspirador. Muito romântico.O café da manhã é excelente: muito variado, saboroso, e abundante.As suítes são muito grandes, mesmo as mais baratas.Recomendo muito: é uma experiência inesquecível, principalmente para casais que vão sem os filhos.

Luiz Guilherme Trevisan

Dec 02, 2021

5

Hotel top! Atendimento excelente. Ficar no Castle então foi exclusividade total.

Léo ISLER

Dec 02, 2021

5

Hotel mais lindo que já ví .Parece uma vila mexicana com restaurante excelentes de massa , japones, italiano muito bem decorado e pratos excelentes. Quartos grandes com terraços , praia linda , piscinas e restaurante sobre o mar muito agradavel. VALE A.PENA COMHECER

Marcos Torres Gonçalves

Dec 02, 2021

4

Excelente hotel, lindo. Agradable

Daniella Queiroz de Freitas

Dec 02, 2021

5

O hotel é incrível em todos os aspectos. Minha lua de mel foi perfeita! Quero voltar um dia.

Patricia Valencia

Nov 18, 2021

5

Excelente resort. Muy buen servicio. Varios restaurante para escoger

Luis de Leon

Nov 11, 2021

5

Tremendo lo recomiendo 100% limpio súper cómodo, resort para adultos cero escándalos, excelente servicio e instalaciones, y lo más importante silencio y paz.

Jaime Rincon

Nov 11, 2021

5

Excelente hotel, muy amables todos sus empleados, deliciosos restaurantes

Krissy Ramey

Nov 05, 2021

5

Everything about the experience was 5 star, actually 6! We did a honeymoon suite with a private pool in The Castle area and it was stunning perfection. We had butler service as part of our package and Emilio was incredible. He was attentive, kind and took great care of our needs. We scheduled a private beach dinner, but at the last minute the hotel had to change. At first I was very disappointed in the last minute change, but they more than made up by making our private dinner even more memorable by setting us up at the Blue Marlin in the private dining villa. The food, staff and night were impeccable. Overall the staff was friendly, accommodating and helpful, The room was absolutely fantastic and the food was great. We loved Sanctuary Town and the buffet and had a great experience at The Steakhouse. We already booked a return trip to Sanctuary and look forward to coming back for years to come.

Bianca Butoi-Patru

Nov 04, 2021

5

Absolutely loved our stay at the Sanctuary in Cap Cana. The grounds were immaculate and the customer service was top notch from beginning to end. The front desk helped coordinate transportation to and from the airport and were super communicative. My favorite part was the Italian restaurant they have on site. The food was delicious and the service was incredible. I want to recognize our server Felix who went above and beyond to ensure we enjoyed our meal and the time we spent there. He truly is one of a kind. FYI **you do need to make reservations for this restaurant** We ate here twice during our 4 night stay. Highly recommend trying the pasta and the octopus. Will definitely be back here! Thank you for a wonderful time.

Erison Martinez

Nov 02, 2021

5

Excelente hotel y buen servicio unos de los mejores en República Dominicana se ha ganado mi 5 estrellas

Andrea Prior

Nov 02, 2021

5

Precioso lugar y excelente atención. Queremos regresar definitivamente...el spa, la comida, los eventos de entretenimiento...todo limpio...

Olivia White

Nov 02, 2021

5

EVERY DETAIL OF THIS PLACE IS OUTSTANDING! We went for our honeymoon and I’m so happy we chose Sanctuary. The views, the pools, the staff ALL INCREDIBLE. The food was some of the best meals I’ve had and plated so well. If your looking for a romantic adults only vacation spot this is it.

Megan Janssen

Oct 21, 2021

5

The ocean view castle room was perfect. You definitely feel like you’re getting more than your money’s worth here! The staff is friendly and are good at getting everyone involved in activities. Surprised at how well they memorized everyone’s names! The room service took a while to get to the room, but was good food. Loved all of the different dining options. So many different pool options. Drinks are made well & they come by to refill often! Our group of 13 loved this resort!

Bre Pybus

Oct 15, 2021

3

Pros: The castle honeymoon suite was beautiful! We loved the private pool feature, it was a great break from the public pools when we needed it. The resort provided an amazing getaway where you didn't need to make any prior plans, you could go and just enjoy the amenities. The spa (although overpriced) was such a treat - I literally fell asleep during the massage. Our butler, Angel was wonderful. He was available anytime we needed anything. Cons: The majority of the drinks are so sugary and frozen. We wanted regular margaritas but could only get them frozen and more times than not they were over blended and melted. We got really tired of the breakfast buffet after about the third day, there are no other breakfast options other than room service. Most of the restaurants don't open until around 6 PM so lunch was also very limited. Most unfortunate was our last night most of the restaurants were closed except (of course) the buffet, so we ended up just doing room service since wok and the marlin was closed. For the couples' massage and a basic facial (which while amazing), our bill was upwards of $800. Very limited on souvenirs and shops to visit (including Sanctuary Town) - I lost my sunglasses on the very first day and went to find another pair and they were all $100+, the same ones that would be $15 at TJMaxx. ------------ Overall we would visit Sanctuary Cap Cana again. I know our review makes it look like there are more cons than pros, but I think it all depends on what you are looking for in your trip! It was quiet and relaxing and for 2 honeymooners it was what we needed to unwind after all the wedding stress.

Fernanda Galdi Szymanski Pantaleão

Oct 02, 2021

5

Lugar único,pitoresco,inesquecível!

Daisy Prieto

Oct 02, 2021

4

Quiero reconocer Fido del grupo de entretenimiento que nos atendió muy bien los 10 días que estuve con mi familia. No lo olvidaremos nunca. Un excelente muchacho y Sanctuary tiene la gran suerte de tener un excelente miembro de su equipo. También quiero reconocer a Spicy que nos atendió muy bien y es otro excelente miembro del equipo. Pinky y Gasolina todos son excelente. Las habitaciones estaban limpias pero los showers tienen que mejorarlo. También la playa no pudimos disfrutar porque habían muchas algas y estaba muy turbia. Todo está bueno excepto la playa.

Cami Rivera

Oct 02, 2021

5

This is hands down, the best Adults Only All-Inclusive resort we've ever stayed in. The grounds were pristine, the service incomparable to any other resort we have ever stayed at, and the lack of screaming children was pure paradise. Everyone from our butler (Juan) and the entertainment team (shout out to Mr. Spicy and Pinkie!), to the wait staff and even the janitorial team- everyone remembered our names (even when we were wearing masks!) and were incredibly welcoming and happy to help with anything we needed to have a great time. We will ABSOLUTELY be back.

Scotty Gifford

Oct 02, 2021

5

Very nice resort. Great staff and delicious food. The castle has a great look. The private villas are cool. Check out Juanillo public beach for a great beach to swim in, Emerald green waters, you can walk from the resort. The beach in the resort is one thing that was lacking, only 100 ft long and murkier. Even has a good gym. Having a butler was nice, we ordered Dominican coffee through room service every morning.

Robert S.

Sep 27, 2021

5

Hotel Staff is really friendly nice hotels really clean everybody makes sure that you're well taken care of. If you're looking for a really great time make sure that you reach out to Gasolina, happy boy, Fernando, they are great people that make sure to take care of all needs when by the pool. They all worked well together as a team. It was my wife and I 8 year wedding anniversary. They did great to make sure we were taking care of. One thing I really appreciated was that none of the staff expected a tip and that they received one they were very grateful this only made me want to tip more! Great job sanctuary. I would go back, we had a great time.

Lismy Moncion

Sep 02, 2021

5

Un sueño😍 atención, comida, animación TODO EXCELENTE, 10/100, esa buenas vibras que tienen todos es demasiado chulo😍 fue una estadía muy chula, si me dijeran cuál es el mejor resort no dudaré en decir que este 🙏👏 Todo es demasiado perfecto y chulo, el lugar me encantó !!! Felicidades por sus trabajos 👏 Muchas bendiciones, les exhortó que vengan a vivir esta experiencia!!!

Iasmin Ribeiro

Aug 02, 2021

5

Muito aconchegante, excelentes restaurantes, muito tranquilo. Ótimo para relaxar.

Alida Hernandez

Aug 02, 2021

5

Todo un paraíso, una experiencia inolvidable. Contenta y complacida con todo el servicio. Todo excelente muy excelente. Me encanto un hermoso lugar . Sanctuary cap Cana lo tiene todo . 🙏🙏💖💖💖🙋‍♀️

Erico Braz Costa Junior

Apr 02, 2021

5

Hotel 6 estrelas, fantástico!

Ryan B

Spectacular Vacation!

5

My wife and I took my mother-in-law and stayed at Sanctuary for a week in April, and WOW was it great. This resort is spectacular and offers so many different views/experiences. It is one of the...

seanahall1983

Closed until Jan 2023 - Canceled without any notice or notification

1

I saw other reviews about the cancelation so checked ours, sure enough we were canceled too. I called them, they canceled us 3 weeks ago. No email was sent, no phone calls, no advance notice and we...

TravelEagleSarasota

THEY HAVE NO RESPECT

1

we were supposed to go to this resort October 27th, I paid plane tickets, and today, by chance, I discover my reservation has been cancelled, due to hurricane Fiona. I did not get a call, an email...

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Punta Cana

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort

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Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Punta Cana

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort

Price & Availability

Travelers

Select your room

Junior 2 Queen Room (Garden View) with Balcony ·

Premium Junior Luxury King Suite (Ocean View) with Balcony ·

Standard 2 Queen Villa (Garden View) with Balcony ·

Overall

Customers Review

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