Sofitel Marrakech Lounge & Spa
Rue Harroun Errachid, Near Menara Mall, Marrakech, 40000, Morocco
Rating
4.2
Price Level
$$$
Chambre(s)
157
Pets
Oui
25
mai
Sofitel Marrakech Lounge & Spa, Marrakech
Sofitel Marrakech Lounge & Spa
Conçu dans un style contemporain, l'hôtel 5 étoiles Sofitel Marrakech Lounge & Spa est un espace de calme et de volupté au milieu d'un somptueux jardin avec vue sur les montagnes de l'Atlas. Ressourcez votre corps et votre esprit dans ce luxueux havre de paix à quelques pas de la Médina. Proposant de confortables chambres et des suites spacieuses, ce bel établissement vous promet des moments de détente dans ses piscines extérieures, son spa, sa salle de fitness, ses restaurants gastronomiques et ses bars
Prix et disponibilité
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Overall
Excellent
4.2
494 reviews
5
2663
4
911
3
339
2
201
1
172
Customers Review
Value 4.3
Localisation 4.6
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.4
Amenities 4.3
Condition 4.2
Recomendation 80.4%
“Absolutely Terrible
Arrival: they put our bags on the ground in the driveway. No cart and right in the way of traffic where it was left until I went in and forced one of the 4 other bellmen who were doing nothing to get a cart.
Check in: in perfect English he said “if you don’t speak French I won’t check you in” and true to his word he made us leave and go somewhere else. Where despite being after 3pm we waited 2 hours for a room.
Service: it’s true if you don’t speak French they literally won’t serve you. Stand in line for a crepe and they will serve the person behind you. Not you. Need a coffee and ask in broken French and they won’t serve you either.
Room: dark, dated, many things broken (including the shower) and is that blood on the carpet?
I’ve traveled with Accor hotels for over 9 years. At least 6-8 weeks a year for work in their hotels. This is the last time I stay in their hotels...”
— Rene G
“I stayed at the Sofitel in 2019. The rooms are good and quite comfortable. We had a balcony overlooking the back which was quite nice. My favourite things about this hotel is the breakfast (although staff can be rude) and swimming pool.
I don't like the manners of the reception staff. Sometimes a little too much staring and then sudden comments in their own language. They are also not very helpful and we instead asked other guests for things like directions. I posted 2 postcards at the hotel reception. They never made it to the destination.
3 stars for bed, breakfast and location. Loss of 2 stars for rude behaviour, and not posting my mail.”
— Kate
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