Novotel Madrid City Las Ventas
Albacete 1, In Madrid (Ciudad Lineal), Madrid, 28027, Spain
Classificação
4.6
Travelers Choice
2021
Nível de Preço
$$
Quartos
156
Animais de estimação
Sim
desde AUD 2,159.95
05
Jul
Novotel Madrid City Las Ventas, Madrid
Novotel Madrid City Las Ventas
Desfrute de um hotel dinâmico, cosmopolita e extrovertido em Madri, com fácil acesso e estacionamento. Ônibus direto para Puerta del Sol e próximo à parada de metrô. Nossos quartos espaçosos são aconchegantes, confortáveis e projetados para que você durma tranquilamente! Temos mais de 400 m² em salas de reunião ao seu serviço. Deixe-se seduzir pelo nosso espaço de designer gastronômico exclusivo, dinâmico e versátil.
Preço e Disponibilidade
Selecione o seu quarto
Premium Room (with View) ·
Apenas Quarto
17% desconto
Não Reembolsável
Executive Queen Room ·
Apenas Quarto · Queen
17% desconto
Não Reembolsável
Isenção de responsabilidade: a imagem mostrada é apenas para fins ilustrativos e pode não representar o quarto de hotel. O layout do quarto, móveis, comodidades e vista podem variar dependendo da disponibilidade e localização do hotel.
Geral
Maravilhoso
4.6
30 criticas
5
68
4
27
3
4
2
4
1
4
Avaliação de Clientes
Limpeza 4.6
Conforto 4.6
Facilidades 5
Condição 4.7
“Excellent hotel. Staff is kind and friendly. I am here during the pandemic and the rooms are thoroughly cleaned and disinfected (though no annoying odor). Even though it is next to a freeway it is very quiet. Arrived on an all night flight from US and needed a nap. No problem!”
— Kirk Rogers
“The Hotel rejected any refund after we had to cancel due to a positive covid test.A short summary what happened: Precautionary, we decided to do a self-test on the day of travel. Unfortunately, one of the self-tests was positive and to avoid a cancellation for a potential false-positive result we decided to do a PCR test. We also immediately informed the hotel about the positive self-test and they agreed on changing the booking for the following day.On the next day, we unfortunately received the message that the PCR test was also positive and therefore we had to cancel the booking. To our surprise the hotel suddenly did not feel responsible anymore for this matter and told us to call booking.com instead.While being on the phone with the booking.com customer support we were told that the hotel manager was out of office and that we should expect feedback on our cancellation the following day. To our surprise, about 10 minutes after our call with the customer support we already received the rejection via booking.com that we won’t receive any refund.In terms of covid I understand that hotels are suffering and I did not expect to receive a full refund. Since we did not use any of the hotel service nor did we cause any work for them, I would have at least expected a partial refund especially since we went the extra mile and did self-tests and even a PCR test before travelling to make sure we are not a risk for others.”
— Dominik Rosenberger
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