SpringHill Suites by Marriott Austin Northwest/Arboretum
10936 Stonelake Blvd., Near The Domain, Austin, TX 78759, United States
Rating
4.5
GreenLeader
2024
Price Level
$$
Rooms
99
Pets
No
from ARS 1,330,211.42
Destination: Austin, Texas TX
25
мая
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Austin, Austin-Bergstrom International Airport (AUS)
American Airlines
3:45 pm - Columbus, John Glenn Columbus International Airport (CMH)
8:39 pm - Austin, Austin-Bergstrom International Airport (AUS)
TIME
5h 54m
TRAVELERS
2 Adults
0 bags
5h 54m
1 Stop
Flight Information
25
мая
SpringHill Suites by Marriott Austin Northwest/Arboretum, Austin
Price & Availability
Select your room
Suite, 2 Camas Dobles ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Suite, 1 Cama De Matrimonio Grande Con Sofá Cama ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Standard 2 Double Suite ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
741 reviews
5
47
4
69
3
29
2
3
1
7
Customers Review
Value 4.2
Location 4.3
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.5
Amenities 4.4
Condition 4.5
Quality 4.4
Recomendation 90.4%
“Serviço e gerenciamento horríveis. Perguntado sobre trazer nosso grupo de 110 noites para este hotel para nosso acampamento de esportes. O gerente Michael estava apático e não tinha qualquer desejo de convidar nosso grupo para sua propriedade.Enquanto isso, os hotéis têm aproximadamente 30% de ocupação, prejudicando os negócios e ansiosos por receber hóspedes. Ele me insultou, dando-nos uma taxa de US $ 7 acima da taxa que você pode obter no Marriott e em qualquer site de reservas de terceiros. Então eu apontei para ele e ele voltou para mim com a mesma taxa oferecida em qualquer outro lugar. Portanto, absolutamente nenhum incentivo para trazer nosso negócio até ele.Ele teve a audácia de me conduzir e encerrar abruptamente o telefonema. Um idiota completo e eu nunca recomendaria ficar aqui.O Marriott Corporate deve examinar este hotel e contratar novos funcionários que saibam o que significa trabalhar no setor de hospitalidade.”
— Brent Grablachoff
“Horrible service and management. Inquired about bringing our group of 110 nights to this hotel for our sports camp. The manager Michael was apathetic and lacked any desire to invite our group to their property.
Meanwhile hotels are at ~30% occupancy, hurting for business, and eager to have guests. He insulted me giving us a rate $7 over the rate you can get on Marriott and any third party booking site. Then I pointed it out to him and he comes back to me with the same rate offered anywhere else. Thus, absolutely no incentive to bring our business to him.
He had the audacity to usher me along and abruptly end the phone call. A complete jerk and I would never recommend staying here.
Marriott corporate should look into this hotel and get new staff that know what working in the hospitality industry entails.”
— Brent Grablachoff
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