“My husband, 2 year old, 7 month old, and I stayed 4 nights on a short summer get away. We arrived around 10:00pm on a Tuesday night and when we went to check in, we were told that they had overbooked our room so we were put in a different (older and bad view) room than what we had reserved and they would switch us the next day. We were unhappy because we purposely asked for a King bed because my kids sleep with us and will not sleep without us. So my husband and I each took a child and slept in separate beds. Then time came to switch rooms. With the kids it was a huge hassle because anyone knows with kids (especially babies) they require a lot of stuff. The hotel comped breakfast one morning and valet parking for us and also gave us one extra night at the same rate even though the rate was way more. The King bed room was much nicer than the first night and the view was amazing. My daughter loved looking out the window at the ocean. The beds were also very comfortable. The hotel definitely did make up for the mishap and the staff were all very nice. Michael, the head valet, was absolutely amazing and helped us move all our bags. He shared with us about his family and kept apologizing that we had to switch with the kids. Every time he saw us at the hotel he always asked how we were doing and told us to let him know if we needed anything. I honestly can't say enough nice words about him and you can tell he was so sincere.”

“TLDR: Rooms felt outdated, musty, and grimy. Only stayed 2 nights, departed early. I don't generally write reviews critiquing everything, but this hotel was largely disappointing. I was there for 2 nights and departed early. The lobby was welcoming and all the staff were very personable. The hotel offers valet, but I never had any trouble parking my car myself in the lot behind the hotel. Upon entering my room, the decor was very outdated and had an overall musty smell. The room (balcony with gulf view) had a decent view, but the room, bathroom, and balcony were pretty small. Realistically only 1 person at a time can fit on the balcony. It's pretty iffy. The bed itself was an old spring mattress and is in need of updating. The bed and pillows had a musty, mildew smell that was off putting. Despite signs EVERYWHERE saying everything is disinfected, I found multiple areas that weren't cleaned. For example: the remote, door handles, the curtain, crumbs behind TV, dust around the mini fridge. I bring disinfectant wipes for high-touch areas for this reason. Moving on to the bathroom - it's small. The floor floods every time you turn on the shower because there's no shower liner. I opted to just put towels all over the floor. There is a "pull-bar" but the shower is SO slippery, it needs texture to prevent falls. To add on to the bathroom, there was no vent so any steam wasn't being vented out properly. I also had to request hand soap, there was none when I walked into the room. The hotel itself is very conveniently located. There's plenty of restaurants in the area, and it's a 2 minute walk from the beach. The pool is pretty awesome too when it's not packed. Swim up bar is available. Overall, for ~$300 a night, I'd expect more from the hotel. Better bedding would be a start. In the current state, I'd rather stay in other luxury hotels in the vicinity”