Ramada Encore by Wyndham Lima San Isidro
Avenida Javier Prado Este 390 Sana Isidro, In Lima (San Isidro), Lima, 01, Peru
Rating
4.5
Price Level
$$
Rooms
90
Pets
No
from € 727.46
24
May
Ramada Encore by Wyndham Lima San Isidro, Lima
Price & Availability
Select your room
Habitación, 1 Cama De Matrimonio, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Habitación, 2 Camas Individuales, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
HabitaciÓn 2 Camas Standard ·
Bed & Breakfast
Cancel free of charge before Mon, 20 May 2024
Doble Cama Queen Size ·
Bed & Breakfast
Cancel free of charge before Mon, 20 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
59 reviews
5
61
4
50
3
10
2
1
1
1
Customers Review
Cleanliness 4.8
Comfort 4.6
Neighborhood 4.5
Amenities 4.5
Condition 4.6
Recomendation 84.6%
“Bom lugar exelente”
— Williams Vento
“Overpriced and underserviced.I booked this through trip advisor under the belief I had already paid as there was a pending payment on my credit card. Also booked this in expectation of a quiet room to rest which was my only request. However after checking in tried to call for room service several times but got no response to the point I had to get dressed and travel from the twelth floor to get their attention and I am a disabled person so it was a long trip and when I arrived found the Manger Cindy and her receptionist chatting casually their excuse being that they were busy attending to arrivals even though there we none present. When I finally got my room service dinner by midnight I was okay with the service but no with the long time it took. Furthermore on the Saturday night when I arrived at the hotel I was robbed while security watched without assistance then some people were checking into the rooms next to me at 1:30 Sundaymorning and were moving furniture and making a lot ofnoise destroying my sleep. On Monday night after returning to my room after being out all day I arrived my room had not been cleaned after reporting this the house keeping staff Andreas arrived and entered without knocking while I was changing seeing me naked invading my privacy I reported this but no action was taken by the Shift Manager Raul. Then on Tuesday morning I was woken at 6:00AM by phone and house keeping disturbing my sleep which they claimed was by mistake. The manager Cindy tried to make it up to me with a free meal at dinner but it had hair in it so I reordered a new meal at my own cost and dispose of the free one. I was surprised by the treatment as I tipped all staff every time and remained polite. The TV remote never worked in the room and had to be eventually replaced. Finally when checking out I was roughly treated by Raul claiming I had not paying for the room even though they had my credit card details and I had given these to trip advisor which was highly rude considering I always paid up front for everything. Considering the cost I do not recommend this Hotel as the service does not meet the standards they sell themselves as having.”
— Gabriela Draper
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