“Front desk was very attentive. I booked a king and had a reservation bit once I got there I get 2 queens as a supposed upgrade. It wasn't, I wanted the king. The tv remote was not working so I went down and the front desk gave me another and said aim it at the back of the TV. I pulled the furniture it was sitting on and removed the box because I could not get the remote to work unless I was pointing directly at it between the wall. Shower had some mold in the ceiling above it. The fixtures just needed to be replaced since it was dirty. A recepção foi muito atenciosa. Reservei um rei e fiz uma reserva quando cheguei lá, recebo 2 rainhas como um suposto upgrade. Não era, eu queria o rei. O controle remoto da TV não estava funcionando, então desci e a recepção me deu outro e disse que apontava para a parte de trás da TV. Puxei os móveis em que estava e removi a caixa porque não conseguia fazer o controle remoto funcionar a menos que estivesse apontando diretamente para ele entre a parede. Chuveiro tinha algum mofo no teto acima dele. As luminárias só precisavam ser substituídas, pois estavam sujas.”

“I would suggest to remove or change the electronic access door in the first floor that leads to the rooms. it's so loud every time somebody goes in/out of the hallway. It startles our pets every time someone uses the door that they start to bark and disturb other guests in the hotel. but aside from this issue, the hotel is great.”