Experience Luxury at The Westin Philadelphia in Downtown Philadelphia

Natalie Shaddock

Nov 30, 2021

4

Hotel staff were absolutely wonderful & the hotel was clean, safe & quiet. Bar/restaurant was overpriced for a very limited menu which included what was obviously re-heated dried out pasta! Also, do not understand what weird contraption that was supposed to be a refrigerator in the room.... had to practically be Houdini to open it & once open it wasn't exactly cold. We ended up repeatedly filling the recycle bin with ice instead!

Laneecia freeman

Nov 26, 2021

5

Oh my goodness 😳 😍 love this place. Have not stayed at a room but the bar was was phenomenal great conversations drinks made right an the bar tender 👌 👍 the best. Definitely will go back.

Joe G

Oct 26, 2021

5

Nice place. Hosts the visiting professional sports teams. Maintenence staff was super helpful. I had an issue with my AC and it was quickly resolved by a gentleman by the name of Tyrone. Highly recommend, and if you have any issues, call Tyrone.

Briana B

Aug 20, 2021

5

Amazing guest service. Beautiful rooms. I'm a little disappointed because I didn't get a signature robe in my room..covid restrictions maybe? Either way, my stay was quiet & relaxing. Located in a great location, I could walk downstairs and find food, shopping & even sight see. Will book on my next trip to Philly!

Grace P

Jul 20, 2021

5

The property’s location is awesome. It seems old but well updated. I think they recently renewed the lobby and restaurant area as the current hot decor trend. Classy modern mood is well-matched with Philly. During walking through hallway, I felt like I were in private museum because of their arts. My family(2 adults and 1 kid) stayed in king bed suite which was quite spacious. I like their Lea restaurant, too. The server with British accent(?) was super kind. (another lady was not) Wanna update my home like this place.

Jeena Joy

Jul 18, 2021

5

We stayed at this hotel over the weekend and it is amazing! The location is perfect because it is right in center city making everything accessible and walkable. The hotel itself is beautiful and very clean. Everyone working there is so nice and accommodating. It was very easy to check-in and out with little to no contact with the front desk. They also have delicious breakfast and restaurant downstairs in their lobby. I highly recommend this hotel!

Jeffrey Brozoskie

Nov 15, 2020

5

This is one of the best hotels in Philadelphia extremely clean very very professional you pay for what you get in this city I give this hotel five stars the only negative thing I can say is last night around 4:00 a.m. who I believe to be a maintenance man was very rude and showed how ignorant he was he was wearing a uniform all one color that's why I assume he was maintenance or something he came out the front door and put some kind of sensor to unlock the doors or something like that but for the rest of my stay everything was extremely extremely awesome and enjoyed my study still give you five stars period keep up the good work I will be back

Ernest Peebles

Sep 16, 2020

4

Excellent hotel with good customer service.

Tommy Simmons

Sep 06, 2020

4

The rooms are wonderful but parking is a pain.

Coretta King

Sep 04, 2020

5

thoroughly loved this location. i was close to all the things i wanted to see and the things i never knew existed in Philly. Karim and staff were extremely hospitable. i'm glad i chose the westin. also-the videos on the tv-stole my heart. the messaging that greets you at each point of the day along with the father-daughter mini loop story is heartwarming (on the tv in room). i would come back again and stay with these folks in a heartbeat.

Helen Nicholas

Aug 27, 2020

5

Nice place

kit p

Extortion and Deception

1

This hotel's core business practices are deception, extortion and dishonesty. I had a reservation from today (Nov 2) to Nov 3rd, which the hotel intentionally cancelled on Oct 31st so that the hotel...

Amy G

Wonderful stay - beautiful room, welcoming staff, prime location

5

I had a wonderful stay. The hotel is beautiful, and my suite was so luxurious I was tempted to stay inside all day! The staff were welcoming, helpful, and accommodating. And you can't beat the...

Hajir S

Honestly one of the best hotels in Philly

5

It's hard to hate on this hotel. The location beats that of the Ritz or many other "Fancy" hotel in Philadelphia, with a location closer to Rittenhouse square and a little quieter than many others...

72850007

It's a dump. Stay elsewhere.

2

The Westin seems to have stopped doing maintenance and even really trying. The same used glasses were sitting outside my room when I checked in at 3PM on Monday as were there Tuesday morning as were...

GoldCoastFlyer

Poor quality 2 star hotel, I bet there are better choices nearby.

2

This is not a 4 star hotel, more like a 2 star hotel. Upon arrival note the room smelled off, room is small and there is nothing Grand or Deluxe about the Grand Deluxe Room. Bathroom is small and...

dcaznypa

Disapppointed, expected a lot more from Westin

2

Had to switch rooms twice. First room, safety latch sheared off. Second room, placed next to noisy guest room when I requested "quiet room" from the time of reservation. Note this is not a corporate...

The Westin Philadelphia, Philadelphia

The Westin Philadelphia

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