“The lobby was very nice. The hallways, stairwells and elevators however looked like they hadn’t been vacuumed in weeks and weren’t vacuumed for the duration of our stay. It was gross. The room AC worked great however the hallways were terribly warm. The front desk staff was not friendly. A smile goes a long way. The beds were comfortable however the stains on the corner of the one mattress were not appealing. Balcony could have been enjoyed more with two chairs and even a small table. Only one chair provided. Two of us showered and we were already out of body wash-that should have been filled prior to our arrival. Pool area had nice chairs and water was refreshing. Although the pool towels were very thin and small-the bath towels were much nicer. It worked for a quick two night stay as it was close to our destination but would not return if in the area again.”

“Very comfortable sleeping arrangements. I'd prefer for the toilet to be in a different section than the shower so that if someone's in the shower, another person can use the toilet. Didn't try the breakfast options, but they looked reasonable with fresh fruit. Not sure what else they had. Beautiful courtyard with a flaming pit & a few beautiful crape myrtle trees. Ice machine available on 2nd floor & fridge in room. I don't use hotels much & thought it was a little pricey, but it was what we needed & since it was business related it wasn't that great a factor in choosing. If I had to go to Charlotte again, I'd keep it in mind.”