First the pros: I stayed at this hotel for 2 weeks for a work trip as it was within walking distance of my office. Check in was super easy and the staff at the front desk was very pleasant and helpful. Nice to have a digital room key from the Hilton app and you can also use an app to do laundry. Breakfast was okay. Cons: My room was right off Trimble so it was quite noisy. I woke up several nights to loud traffic and was also woken up by some construction noise before 8am on a Saturday morning from a crew right outside my bedroom window. So much for sleeping in but to be fair, not in Hilton’s control. The pool was also closed the entire time I was here. I wish I would have known that at the time of booking. I spent more time out of my room than in. However, while there over the weekend, I noticed my room was quite dirty. Lots of dust on surfaces, including the bedroom dresser, ceiling fan, walls, back of the bedroom door, etc. The cleaning staff comes every 5th day and did come the Monday after I arrived. Dust was still there when I got back to my room. The staff did not replace the almost empty toilet paper roll or leave any extra behind. I requested more from the front desk three times while away at work but it was never dropped off at my room. I eventually got it myself late one evening when I returned from a work dinner. I can live with all of that BUT the icing on the cake occurred late tonight as I packed up my suitcase to leave. I noticed something shiny out of the corner of my eye in the space between the bed and the nightstand. When I reached to grab it, to my disgust I realized it was an opened used condom wrapper! Sure as hell wasn’t mine! That means it had been there for the entire two weeks and the staff had at least TWO opportunities to get rid of it but left it behind. I’m so grossed out it now makes me wonder if they even changed the sheets before I arrived because I don’t see how you could miss that when putting a new fitted sheet on the bed. Will be talking with hotel staff first thing tomorrow morning and will not be returning.

Excellent staff and service. They are highly accommodating and super friendly. As I travel a lot, it's nice to come to a place where you don't have to worry about the quality of the room and your stay. You'll find everything you need here.

The four stars is for the overall quality of the grounds which were in need of improvement. Quality is what do you expect from a Homewood suites. My room had dedicated office which was quite large. The bedroom was spacious in the walkway between the bathroom to the toilet and tub was wide and offered a nice sized closet. This is an interesting location but there are plenty of restaurants around here is a quick trolley ride will get you to dozens more.

The room was great and spacious with an extra mirror for getting ready. The breakfast was really good and they have great coffee! The bed was a little uncomfortable (felt like a worn out mattress) but I do have a bad back. It was a bummer that the hot tub was broken and the pool was vandalized the night before we got there, so we didn't get to use that. That was the main reason I booked this hotel. It was really great to have the little kitchenette as well. I thought check out was later then it was and got locked out of my room but the staff gave me a new key so I could get my stuff out which was nice!

I have stayed at this location multiple times since May 2021 and I have never been disappointed. The apartment-style rooms offer all the proper amenities to make it feel like a "home away from home." They are clean, comfortable, well-designed and are equipped with everything necessary to make my stay comfortable. The breakfast is excellent with eggs, breakfast meats, waffle-maker, fruit, yogurt, warm croissants and excellent coffee . The staff has always been professional and courteous. They provide every means to satisfy special requests. They check in via text to make sure all needs are met. This is the only hotel I will stay at when working or having fun in the San Jose area.

very nice staff, cordial, helping and very much interested in my well being and comfort. Nice large rooms, great for short stay and with couples, very very comfortable bed which I really appreciated...

The one star review is exclusively due to their Housekeeping Staff and their passive aggressive tactics with communicating with me. I want to begin with all of the positives. Check-In went very...

In town for the NHL All Star game and related events. Picked this hotel because of price, location and past experience with Homewood Suites properties.San Jose is the poster child for hustle and...

First off, I am a Hilton Gold Honours member, so I like the brand. We were a family of 6 on a west coast road trip and had been staying at a mixture of Hilton properties and some individual hotels...

Stayed here during JOs and couldn’t be more happy. Centrally located with plenty of food and shop options close by. Service was outstanding during the whole stay. Very friendly and efficient...

I enjoyed my stay! The hotel was clean, staff were friendly & helpful, and the location was convenient. The room was spacious, and the bed was comfortable. I’ll definitely stay again! Housekeeping...