Phone Number 18004447171
Hotel Riu Palace Antillas
J.E. Irausquin Boulevard 77, Near Palm Beach, Palm Beach, Aruba
Rating
4
Certificate of Excellence
2018
Price Level
$$$$
Rooms
482
Pets
No
07
Jul

Hotel Riu Palace Antillas, Palm Beach

Hotel Riu Palace Antillas

The Riu Palace Antillas Hotel, a 24h All Inclusive resort, is located on the shores of Palm Beach, Aruba, immersed in the most selective Caribbean atmosphere. Its Adults Only service, exclusively for over 18 years old, is ideal for a fantastic and romantic vacation. A place to relax, with a free gym, spa and a beauty and hair salon inviting you to a wide variety of treatments. Perfect for those who enjoy the sun, offering free lounge chairs, sun umbrellas and towels, both at the wonderful swimming pool and on the Palm Beach itself. Furthermore, a complete entertainment program offers the possibility of trying out many different water activities: water sports such as windsurfing, snorkeling and kayaking, and even a diving test in the swimming pool. A golf course, bicycle rental and the possibility of interesting hiking routes are all available in the surrounding area.

Hotel Riu Palace Antillas

Price & Availability

Overall

Very Good
4
995 reviews
5
1869
4
1356
3
711
2
322
1
336

Customers Review

Cleanliness 4.1
Comfort 3.8
Neighborhood 4.5
Amenities 4.1
Condition 3.8
Recomendation 61.6%
“The stay was great except for the CEILING LEAKING above the bathtub... Im suprised they actually wanted to fix it and still have me stay in the same room, which i told them was ridiculous.. and they fought me on that and then finally moved me to another room after an extremely long wait which was unnecessary. I actually had to give them ideas on what they could do to resolve the issue. The inclusive restaurants were good. Krystals and the seafood place were the better of the 4 main restaurants. Beautiful view from the balcony. I figured for the Premium they are charging they would atleast inspect the rooms before putting people in them. I would probably stay at the RIU Palace Aruba instead of Antillas if I made the trip again. I actually went over there and it looked amazing comparing the two. Only good thing is Antillas is adults only. The staff was not really inviting as i would have hoped we made the best of it.”
— Roger Somera
“We stayed here from the Jan. 6 to Jan. 13. I am so disappointed in the room we were assigned. It was full of mold. The dresser drawers were so smelly, that I had to close them right away. We ran the air conditioning all day, but nothing helped. I was sick as a dog for two days, until we were moved. We have pictures of the mold and forwarded a complaint to the complaint department only to be told that it should be expected when travelling to any Caribbean resort. We were encouraged to put in a complaint at the hotel upon our return. I lost at least three of my vacation due to being sick from mold. I’ve never been so disappointed in a vacation as I was at the Riu and wouldn’t ever spend another dime going to their resort ever again. Absolutely no customer service. They have a PR person going around asking how you are enjoying your stay and actually telling us that they’re well aware of the mold issues and that within two years, they will be doing extensive renovations. We also met other couples who had to be moved because of mold issues. We were in room 1325. Wouldn’t recommend this place.”
— Angie

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