“My stay was poor because of bad communication ,front desk was very rude I will not recommend anybody to stay at this hotel again very bad customer service unorganized Then also room smells, housekeeping only came one time I had to keep asking for towels didn’t clean bathroom I had to clean and wipe down the bathroom also bed sheets had stains on them . I was very disappointed on my whole stay last weekend! Also valet parking was charge to my room and didn’t even drive a car and other things also was charge I had to figure that out wen I was checking out going through my receipt which I just now got my refund ! But worst hotel I experience ! DON’T RECOMMEND AT ALL ! Minha estadia foi ruim por causa de má comunicação, a recepção foi muito rude Eu não vou recomendar ninguém para ficar neste hotel novamente atendimento ao cliente muito ruim desorganizado Então também cheiros de quarto, serviço de limpeza só veio uma vez Eu tive que continuar pedindo toalhas não banheiro limpo eu tive que limpar e enxugar o banheiro também lençóis tinham manchas neles. Fiquei muito decepcionado com toda a minha estadia no fim de semana passado! Além disso, o estacionamento com manobrista era cobrado no meu quarto e nem dirigia um carro e outras coisas também eram cobradas. Tive que descobrir isso quando estava verificando meu recibo, que acabei de receber meu reembolso! Mas o pior hotel que experimentei! NÃO RECOMENDO!”

“Overall I enjoyed the stay. But, the only parking the hotel has is valet parking at $45/day. The service at the hotel lobby Cafe was great! The wake up calls were either late by 10 minutes or not at all. The hotel is located on Main at Dallas. The electric train runs in front of the hotel so you can easily connect with other points of interest in the downtown area. It was about a 10 minute walk to the convention center.”