“Had a great experience staying here for 10 days whilst working locally. The breakfast is fantastic, gym is good and the cleanliness and decor are great, particularly in the rooms. The reception staff, in particular Josie, were welcoming, kind and always willing to help. My only advice to prospective guests, avoid rooms with an adjoining door. The guest next door to me had their TV on nearly 24/7 and you can hear everything through that adjoining door.”

“I had a terrible stay. At midnight, I discovered that the toilet was leaking water into the bowl. I had to fix the flapper myself. Then at 1AM, a horrible noise that sounded like a hairdryer started coming from the wall where the TV was. It took me a while to figure out that it was a bad motor on the mini-fridge. I unplugged it and the noise stopped. But the worst part was, starting around 1AM, there were loud thumping noises that sounded like mini-earthquakes every 5 minutes or so. It felt like I was living underneath someone who was lifting weights and dropping them to the floor. I'm someone who rarely ever complains about hotel rooms. But I finally called the front desk and they offered very little in support. At this point, I've fixed their plumbing, diagnosed their fridge problem, and now I finally have had it with the thumping noise. Management didn't offer a new room or offer any sort of rebate or credit. They merely reported the thumping noise to security. Completely useless. Thumping went on, well past 3AM until I finally fell asleep. In the morning, as I checked out, the front desk acted as if nothing happened, not even an apology, and I had to rush out to catch the airport shuttle. The only good part about the hotel was the super-friendly airport shuttle driver. Even the free cookies they give you were disappointing, and went stale quickly.”