Novotel São Paulo Jaraguá Conventions
R. Martins Fontes 71, Near Republic Square, Sao Paulo, 01050-000, Brazil
Clasificación
4.2
GreenLeader
2024
Precio
$
Habitaciones
415
Mascotas
Sí
04
jul
Novotel São Paulo Jaraguá Conventions, Sao Paulo
Novotel São Paulo Jaraguá Conventions
En Novotel Jaraguá puede contar con la comodidad de un hotel y la funcionalidad de estar situado en el centro de São Paulo. El Hotel ofrece amplias habitaciones con cómodas camas, gimnasio, aire acondicionado, espacio para familias, aparcamiento, conserje electrónico, WIFI y desayuno oriental típico. El Novotel Jaraguá también tiene un teatro oficial, con representaciones el fin de semana.
Precio y Disponibilidad
Lamentamos informarle que no hay habitaciones disponibles para las fechas seleccionadas en este hotel. Esto puede deberse a una alta demanda, disponibilidad limitada o eventos especiales, pero no te preocupes, tenemos otros hoteles que te podrían gustar. También podrás modificar tus parámetros de búsqueda y probar otras fechas u hoteles que se adapten a tus necesidades y preferencias.
General
Excelente
4.2
987 comentarios
5
4
3
2
1
Comentarios de Clientes
Localización 4.6
Limpieza 4.3
Comodidad 4.2
Vecindad 4
Amenidades 3.9
Condición 4.1
Recomendación 87.6%
“A hotel to Avoid, total disaster:
1. Check-in - Tried to check in at 5pm and was told by sorry there are no rooms available and there is nothing that can be done at the moment. Check-in staff ware rude and when I complained about there being no rooms available they were totally dismissive and I was told to complain to the manager. After a tiring 4 hour journey this attitude is totally unacceptable. I eventually got at room after 45 minutes of arguing..
2. Room - Room actually was ok although but not totally clean in the bathroom. However, later on just before going out to dinner reservation we discovered the safe was not working. A safe is essential for us as we had our passports, cash and about $4000 worth of watches, and computers with us. Rang reception and was told that they would send someone but could not tell me when because maintenance were very busy and also they were very busy in reception. After waiting 20 minutes rang up several times again and was told the same thing. Several attempts later and after 40 minutes someone from maintenance arrived and had to change the safe. This whole episode delayed us for over an hour and meant we had to rebook out dinner reservation. It seems there was only one maintenance person on duty for a hotel with over 400 rooms.
3. Bar: - There is no manned bar! We wanted a glass of wine but had to go to the restaurant and ask someone there if we could have some wine. After 20 minutes of waiting, two glasses of wine were eventually given to us which we had to drink it at a table by the entrance to the restaurant.
4. Breakfast - decided not to have at the hotel as it looked very busy, disorganised and would have only added to our stress levels.
5. Overall - Could have been such a nice stay but hotel was busy, noisy and clearly had seen better days. Additionally our stay was spoilt by overstretched staff who were on the most part rude and dismissive and lacked even the most basic customer service ethos. The management need to get a grip and sort this out.”
— David Hughes
“The service was good but they need ton invest in the rooms. The Bed was incredibly hard. The hot water took more than 5 minuts to come. The key of the door kept demagnetizing.”
— Xavier Léger
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