Escape to Paradise at Secrets St. Martin Resort & Spa in Anse Marcel, Saint Martin

Joha Ospina

dic 06, 2022

5

Una playa maravillosa y tranquila

Virginia

nov 29, 2022

2

This resort was in a beautiful area. The scenery was beautiful, beach was nice. I feel like there was not enough staff. Cons...3 out of the 7 days we had no beach towels. One day we had no bathroom towels. Service at the restaurants were very slow. One night we waited at our table 1.5 hours for our meal. The locals that come down to offer massages were always on our resort....one day one of the ladies was offering to give 2 staff members her special services. Then she pulled her pants out to show her privates. The staff member asked her if she was HIV free. Im happy to report she was. I will not go back to this resort but the Island is beautiful and we will definitely try a different resort.Pros....beautiful beach to relax on and not too wavy. Staff was nice, drinks and food were great. Este resort estava em uma bela área. O cenário era lindo, a praia era boa. Eu sinto que não havia pessoal suficiente. Contras ... 3 dos 7 dias não tínhamos toalhas de praia. Um dia não tínhamos toalhas de banho. O serviço nos restaurantes era muito lento. Uma noite, esperamos em nossa mesa 1. 5 horas para nossa refeição. Os locais que vêm oferecer massagens estavam sempre em nosso resort. Então ela puxou as calças para mostrar suas partes íntimas. O membro da equipe perguntou se ela estava livre do HIV. Estou feliz em informar que ela estava. Eu não vou voltar a este resort, mas a Ilha é linda e nós definitivamente tentaremos um resort diferente.Prós ... bela praia para relaxar e não muito ondulado. A equipe foi bom, bebidas e comida eram excelentes.

Virginia

nov 29, 2022

2

This resort was in a beautiful area. The scenery was beautiful, beach was nice. I feel like there was not enough staff. Cons...3 out of the 7 days we had no beach towels. One day we had no bathroom towels. Service at the restaurants were very slow. One night we waited at our table 1.5 hours for our meal. The locals that come down to offer massages were always on our resort....one day one of the ladies was offering to give 2 staff members her special services. Then she pulled her pants out to show her privates. The staff member asked her if she was HIV free. Im happy to report she was. I will not go back to this resort but the Island is beautiful and we will definitely try a different resort.Pros....beautiful beach to relax on and not too wavy. Staff was nice, drinks and food were great. Este complejo estaba en una zona preciosa. El paisaje era hermoso, la playa era agradable. Siento que no había suficiente personal. Contras... 3 de los 7 días que no tuvimos toallas de playa. Un día no teníamos toallas de baño. El servicio en los restaurantes era muy lento. Una noche esperamos en nuestra mesa 1,5 horas para nuestra comida. Los lugareños que venían a ofrecer masajes siempre estaban en nuestro resort... un día, una de las damas se ofreció a brindarle a 2 miembros del personal sus servicios especiales. Luego se sacó los pantalones para mostrar sus partes íntimas. El miembro del personal le preguntó si estaba libre de VIH. Estoy feliz de informar que ella era. No volveré a este resort, pero la isla es hermosa y definitivamente probaremos un resort diferente.Pros...hermosa playa para relajarse y no demasiado ondulada. El personal era agradable, las bebidas y la comida eran geniales.

Luis Hernandez

nov 29, 2022

3

First Secrets resort experience for first time trip to St.Martin. This resort was beatiful and perfect for what we were looking for, which was a relaxing get-a-way.I wish we would have done the Spa our fist day.I think its a perfect place to go for 2-4 days of relaxing.Or to check out this side of the island,It has a secluded beach away from it all. The 2-3 restaurants had good food, but there was not a lot of variety (biggest negative). While intentional we wound up eating out at nearby restaurants (10 min car or next door) every other night,which had 5 star cuisine.

Virginia

nov 23, 2022

2

This resort was in a beautiful area. The scenery was beautiful, beach was nice. I feel like there was not enough staff. Cons...3 out of the 7 days we had no beach towels. One day we had no bathroom towels. Service at the restaurants were very slow. One night we waited at our table 1.5 hours for our meal. The locals that come down to offer massages were always on our resort....one day one of the ladies was offering to give 2 staff members her special services. Then she pulled her pants out to show her privates. The staff member asked her if she was HIV free. Im happy to report she was. I will not go back to this resort but the Island is beautiful and we will definitely try a different resort. Pros....beautiful beach to relax on and not too wavy. Staff was nice, drinks and food were great.

Robert Walker

nov 08, 2022

1

Wow! Where do I start?. Transfer- what was supposed to be a prearrange private transfer turned into a cluster. We were place on the incorrect shuttle which took us to a rental car agency. We asked to be taken to secrets and was told we had to find our own transportation. After arguing, we were taken back to the airport. 2 hours have passed now. We finally found help and were provided a ride to Secrets. Additionally, scheduled a taxi for dinner reservation and they never showed upRoom- smelled like musty air. We were told it was from the air conditioning and there was nothing they could do. There were room service trays outside in our hallway from other rooms not picked up for 2 days.Grounds- These were very dirty. Litter on the ground, grass not cut.Pool - Was extremely sandy. There were glassware laying all over which hadn’t been picked up. There was no pool music throughout the day. In addition the activities director did very littlest to do anything with the guests. The electrical circuit breakers kept tripping every time it rained due to the fact it did not have a cover on it . So any blended drinks could not be made.Safety/Security- path lighting on one side was out at night with no visibilityThere’s an old saying , “If you can’t run with the big dogs get off the porch.” Secrets is trying to be some thing they are not capable of handling. Your lack of attention to detail is extremely poor. Stay in your 3.0 stars and don’t try to be a 5 star resort which you are far from. Uau! Por onde eu começo?. Transferência - o que deveria ser uma transferência privada pré-agendada se transformou em um cluster. Fomos colocados no transporte incorreto que nos levou a uma agência de aluguel de carros. Pedimos para ser levados a segredos e nos disseram que tínhamos que encontrar nosso próprio transporte. Depois de discutir, fomos levados de volta ao aeroporto. 2 horas se passaram agora. Finalmente encontramos ajuda e recebemos uma carona para Secrets. Além disso, agendou um táxi para reserva de jantar e eles nunca apareceramQuarto - cheirava a ar mofado. Foi-nos dito que era do ar condicionado e não havia nada que eles pudessem fazer. Havia bandejas de serviço de quarto fora em nosso corredor de outros quartos não apanhados por 2 dias.Grounds- Estes eram muito sujos. Lixo no chão, grama não cortada.Piscina - Foi extremamente arenoso. Havia copos espalhados por toda parte que não haviam sido recolhidos. Não havia música na piscina durante todo o dia. Além disso, o diretor de atividades fez muito pouco para fazer qualquer coisa com os convidados. Os disjuntores elétricos ficavam disparando toda vez que chovia devido ao fato de não terem tampa. Portanto, nenhuma bebida misturada pode ser feita.Segurança / iluminação do caminho de um lado estava apagada à noite sem visibilidadeHá um velho ditado: “Se você não pode correr com os cachorros grandes, saia da varanda”. Segredos está tentando ser algo que eles não são capazes de lidar. Sua falta de atenção aos detalhes é extremamente pobre. Fique em suas 3,0 estrelas e não tente ser um resort 5 estrelas do qual você está longe.

Robert Walker

nov 08, 2022

1

Wow! Where do I start?. Transfer- what was supposed to be a prearrange private transfer turned into a cluster. We were place on the incorrect shuttle which took us to a rental car agency. We asked to be taken to secrets and was told we had to find our own transportation. After arguing, we were taken back to the airport. 2 hours have passed now. We finally found help and were provided a ride to Secrets. Additionally, scheduled a taxi for dinner reservation and they never showed upRoom- smelled like musty air. We were told it was from the air conditioning and there was nothing they could do. There were room service trays outside in our hallway from other rooms not picked up for 2 days.Grounds- These were very dirty. Litter on the ground, grass not cut.Pool - Was extremely sandy. There were glassware laying all over which hadn’t been picked up. There was no pool music throughout the day. In addition the activities director did very littlest to do anything with the guests. The electrical circuit breakers kept tripping every time it rained due to the fact it did not have a cover on it . So any blended drinks could not be made.Safety/Security- path lighting on one side was out at night with no visibilityThere’s an old saying , “If you can’t run with the big dogs get off the porch.” Secrets is trying to be some thing they are not capable of handling. Your lack of attention to detail is extremely poor. Stay in your 3.0 stars and don’t try to be a 5 star resort which you are far from. ¡Guau! ¿Dónde empiezo?. Transferencia: lo que se suponía que era una transferencia privada preestablecida se convirtió en un grupo. Estábamos en el servicio de transporte incorrecto que nos llevó a una agencia de alquiler de autos. Pedimos que nos llevaran a secretos y nos dijeron que teníamos que buscar nuestro propio medio de transporte. Después de discutir, nos llevaron de vuelta al aeropuerto. Han pasado 2 horas ahora. Finalmente encontramos ayuda y nos llevaron a Secrets. Además, programó un taxi para la reserva de la cena y nunca aparecieron.La habitación olía a humedad. Nos dijeron que era por el aire acondicionado y que no podían hacer nada. Había bandejas de servicio a la habitación afuera en nuestro pasillo de otras habitaciones que no fueron recogidas durante 2 días.Terrenos: estos estaban muy sucios. Basura en el suelo, hierba no cortada.Piscina - Era extremadamente arenosa. Había cristalería por todas partes que no había sido recogida. No había música en la piscina durante todo el día. Además, el director de actividades hizo muy poco para hacer algo con los invitados. Los cortacircuitos eléctricos se disparaban cada vez que llovía debido a que no tenía cubierta. Por lo tanto, no se pudieron preparar bebidas mezcladas.Seguridad/Seguridad: la iluminación del camino en un lado estaba apagada por la noche sin visibilidadHay un viejo dicho: "Si no puedes correr con los perros grandes, sal del porche". Secrets está tratando de ser algo que no son capaces de manejar. Tu falta de atención a los detalles es extremadamente pobre. Quédese en sus 3.0 estrellas y no intente ser un resort de 5 estrellas del que está lejos.

Robert Walker

nov 08, 2022

1

Wow! Where do I start?. Transfer- what was supposed to be a prearrange private transfer turned into a cluster. We were place on the incorrect shuttle which took us to a rental car agency. We asked to be taken to secrets and was told we had to find our own transportation. After arguing, we were taken back to the airport. 2 hours have passed now. We finally found help and were provided a ride to Secrets. Additionally, scheduled a taxi for dinner reservation and they never showed up Room- smelled like musty air. We were told it was from the air conditioning and there was nothing they could do. There were room service trays outside in our hallway from other rooms not picked up for 2 days. Grounds- These were very dirty. Litter on the ground, grass not cut. Pool - Was extremely sandy. There were glassware laying all over which hadn’t been picked up. There was no pool music throughout the day. In addition the activities director did very littlest to do anything with the guests. The electrical circuit breakers kept tripping every time it rained due to the fact it did not have a cover on it . So any blended drinks could not be made. Safety/Security- path lighting on one side was out at night with no visibility There’s an old saying , “If you can’t run with the big dogs get off the porch.” Secrets is trying to be some thing they are not capable of handling. Your lack of attention to detail is extremely poor. Stay in your 3.0 stars and don’t try to be a 5 star resort which you are far from.

K B

nov 06, 2022

3

Island is beautiful. Location of the resort is great. But this is not a 5 star or higher resort. Rooms are nice but stuff is broken or unfinished in every room. Beach is nice but no service on the beach, it is open to the public, they aren’t any paddle boards or kayaks to be used. Pool is nice but clearly not the biggest I’ve seen. One swim up bar, that the bar tenders don’t usually service as a swim up bar. Grill near pool was closed. The spa, like come on. Most of the hydro spa was broken or not even turned on and staff had no idea how to operate. Jacuzzi was ice cold, steam room out of of order, cold plunge was empty, the other pool only half the steps actually worked. The shower was ice cold, no hot water. Every room we were in had issues. One of our room the shower glass was broken in half and the shower didn’t drain. Our friends room the bed was actually physically broken and leaning to one side. Room service didn’t answer the phone after 10pm. They ignored it. When you did get room service no one collected the dirty dishes. We we’re told to leave it outside our room. It sat there covered in ants for three days. There is obviously a management issue. Ilha é linda. A localização do resort é ótima. Mas este não é um resort de 5 estrelas ou superior. Os quartos são bons, mas as coisas estão quebradas ou inacabadas em todos os quartos. A praia é boa, mas não há serviço na praia, é aberta ao público, não há pranchas de remo ou caiaques para serem usados. A piscina é boa, mas claramente não é a maior que já vi. Um bar aquático, que as propostas do bar geralmente não servem como um bar aquático. Grill perto da piscina estava fechado. O spa, como vamos lá. A maior parte do hidro spa estava quebrado ou nem mesmo ligado e a equipe não tinha ideia de como operar. Jacuzzi estava gelado, sala de vapor fora de ordem, mergulho frio estava vazio, a outra piscina apenas metade dos passos realmente funcionou. O chuveiro estava gelado, sem água quente. Todos os quartos em que estávamos tinham problemas. Em um dos nossos quartos, o vidro do chuveiro estava quebrado ao meio e o chuveiro não escoava. Nosso quarto de amigos a cama estava fisicamente quebrada e inclinada para um lado. O serviço de quarto não atendeu o telefone depois das 22h. Eles o ignoraram. Quando você conseguiu serviço de quarto, ninguém recolheu os pratos sujos. Dizem-nos para deixá-lo fora do nosso quarto. Ficou ali coberto de formigas por três dias. Há obviamente um problema de gestão.

K B

nov 06, 2022

3

Island is beautiful. Location of the resort is great. But this is not a 5 star or higher resort. Rooms are nice but stuff is broken or unfinished in every room. Beach is nice but no service on the beach, it is open to the public, they aren’t any paddle boards or kayaks to be used. Pool is nice but clearly not the biggest I’ve seen. One swim up bar, that the bar tenders don’t usually service as a swim up bar. Grill near pool was closed. The spa, like come on. Most of the hydro spa was broken or not even turned on and staff had no idea how to operate. Jacuzzi was ice cold, steam room out of of order, cold plunge was empty, the other pool only half the steps actually worked. The shower was ice cold, no hot water. Every room we were in had issues. One of our room the shower glass was broken in half and the shower didn’t drain. Our friends room the bed was actually physically broken and leaning to one side. Room service didn’t answer the phone after 10pm. They ignored it. When you did get room service no one collected the dirty dishes. We we’re told to leave it outside our room. It sat there covered in ants for three days. There is obviously a management issue. La isla es hermosa. La ubicación del complejo es genial. Pero este no es un resort de 5 estrellas o superior. Las habitaciones son agradables, pero las cosas están rotas o sin terminar en cada habitación. La playa es bonita, pero no hay servicio en la playa, está abierta al público, no se pueden usar tablas de remo ni kayaks. La piscina es agradable, pero claramente no es la más grande que he visto. Un bar en la piscina, que los camareros del bar no suelen servir como un bar en la piscina. La parrilla cerca de la piscina estaba cerrada. El spa, como vamos. La mayor parte del hidromasaje estaba roto o ni siquiera estaba encendido y el personal no tenía idea de cómo operar. El jacuzzi estaba helado, la sala de vapor no funcionaba, la zambullida fría estaba vacía, la otra piscina solo funcionaba la mitad de los escalones. La ducha estaba helada, no había agua caliente. Cada habitación en la que estuvimos tenía problemas. Una de nuestras habitaciones, el vidrio de la ducha estaba roto por la mitad y la ducha no drenaba. La habitación de nuestros amigos, la cama en realidad estaba rota físicamente y se inclinaba hacia un lado. El servicio de habitaciones no contestó el teléfono después de las 22:00. Ellos lo ignoraron. Cuando recibió el servicio de habitaciones, nadie recogió los platos sucios. Nos dicen que lo dejemos fuera de nuestra habitación. Se sentó allí cubierto de hormigas durante tres días. Evidentemente hay un problema de gestión.

K B

oct 22, 2022

3

Island is beautiful. Location of the resort is great. But this is not a 5 star or higher resort. Rooms are nice but stuff is broken or unfinished in every room. Beach is nice but no service on the beach, it is open to the public, they aren’t any paddle boards or kayaks to be used. Pool is nice but clearly not the biggest I’ve seen. One swim up bar, that the bar tenders don’t usually service as a swim up bar. Grill near pool was closed. The spa, like come on. Most of the hydro spa was broken or not even turned on and staff had no idea how to operate. Jacuzzi was ice cold, steam room out of of order, cold plunge was empty, the other pool only half the steps actually worked. The shower was ice cold, no hot water. Every room we were in had issues. One of our room the shower glass was broken in half and the shower didn’t drain. Our friends room the bed was actually physically broken and leaning to one side. Room service didn’t answer the phone after 10pm. They ignored it. When you did get room service no one collected the dirty dishes. We we’re told to leave it outside our room. It sat there covered in ants for three days. There is obviously a management issue.

Dee Norman

oct 06, 2022

5

Great experience for being off- session.Not a lot of people so the restaurants rotate. Never ate the same dinner twice. Breakfast and lunch buffets are good.Nice pool setting and pool side bar. The main bar and inside bar have talented bartenders. Loved the private clean beach access. The rooms were nice and comfortable but dated. The water didn't really get hot. The staff were all very respectful. My only complaint about the resort was the spa and the massages. The spa was mediocre, at best,and the massage therapists were not good at all! They need substantial training! Grande experiência por estar fora da sessão. Não há muitas pessoas, então os restaurantes giram. Nunca comeu o mesmo jantar duas vezes. Os buffets de café da manhã e almoço são bons. Ambiente agradável da piscina e bar ao lado da piscina. O bar principal e o bar interno têm barmen talentosos. Adorei o acesso privado à praia limpa. Os quartos eram agradáveis e confortáveis, mas datados. A água realmente não esquentou. Os funcionários foram todos muito respeitosos. A minha única reclamação sobre o resort foi o spa e as massagens. O spa foi medíocre, na melhor das hipóteses, e os massagistas não eram bons! Eles precisam de treinamento substancial!

Dee Norman

oct 06, 2022

5

Great experience for being off- session.Not a lot of people so the restaurants rotate. Never ate the same dinner twice. Breakfast and lunch buffets are good.Nice pool setting and pool side bar. The main bar and inside bar have talented bartenders. Loved the private clean beach access. The rooms were nice and comfortable but dated. The water didn't really get hot. The staff were all very respectful. My only complaint about the resort was the spa and the massages. The spa was mediocre, at best,and the massage therapists were not good at all! They need substantial training! Gran experiencia por estar fuera de sesión. No hay mucha gente, así que los restaurantes rotan. Nunca comiste la misma cena dos veces. Los buffets de desayuno y almuerzo son buenos. Bonito entorno de piscina y bar junto a la piscina. El bar principal y el bar interior cuentan con cantineros talentosos. Me encantó el acceso privado a la playa limpia. Las habitaciones eran bonitas y cómodas pero anticuadas. El agua realmente no se calentó. Todo el personal fue muy respetuoso. Mi única queja sobre el complejo fue el spa y los masajes. El spa era mediocre, en el mejor de los casos, y los masajistas no eran nada buenos. ¡Necesitan un entrenamiento sustancial!

Maria Galucci

oct 06, 2022

5

Hermoso hotel con una playa espectacular

Dee Norman

sep 18, 2022

5

Great experience for being off- session. Not a lot of people so the restaurants rotate. Never ate the same dinner twice. Breakfast and lunch buffets are good. Nice pool setting and pool side bar. The main bar and inside bar have talented bartenders. Loved the private clean beach access. The rooms were nice and comfortable but dated. The water didn't really get hot. The staff were all very respectful. My only complaint about the resort was the spa and the massages. The spa was mediocre, at best, and the massage therapists were not good at all! They need substantial training!

Rachael Gillis

sep 06, 2022

4

We had a lovely honeymoon at Secrets St. Martin! If you're going to focus on the negatives, then you won't enjoy your stay. But we decided to make the best of it because there was truly a lot to enjoy in this beautiful little bay. The staff is so friendly and welcoming – Jeanelle at check-in, Jean Michel & Katana on the entertainment team, and Ivan & Antoinette at the Market Cafe all made our stay so memorable. Our room (king garden view) was beautiful, clean, and updated. The resort is serene & secluded so if you're looking for some peace & quiet, this is your place. The pool is very nice (no pool service, but we didn't mind walking over to the pool bar) and we looked forward to pool volleyball every afternoon. The beach is small but breathtaking, especially for a private dinner for 2 which I highly recommend.There were a few things we hope they'll improve – only 2 restaurants open per night (but the food & drinks were wonderful & it rotated so we got to try something new each night!), not much nightly entertainment, TV issues in the rooms, and our biggest thing was not being able to get change for tips (the front desk did not have any $1s or even $5s or $10s, so come prepared!) Overall, we had a great stay. Tivemos uma adorável lua de mel no Secrets St. Martin! Se você se concentrar nos negativos, não aproveitará sua estadia. Mas decidimos fazer o melhor porque realmente havia muito o que aproveitar nesta linda baía. A equipe é muito simpática e acolhedora - Jeanelle no check-in, Jean Michel & Katana na equipe de entretenimento e Ivan & Antoinette no Market Cafe tornaram a nossa estadia tão memorável. O nosso quarto (vista para o jardim king) era bonito, limpo e atualizado. O resort é sereno e isolado, então se você está procurando um pouco de paz e tranquilidade, este é o seu lugar. A piscina é muito bom (sem serviço de piscina, mas não nos importamos caminhar até o bar da piscina) e esperávamos vôlei de piscina todas as tardes. A praia é pequena, mas de tirar o fôlego, especialmente para um jantar privado para 2 que eu recomendo.Há algumas coisas que esperamos que melhorem - apenas 2 restaurantes abertos por noite (mas a comida e as bebidas eram maravilhosas e alternavam, então tentamos algo novo a cada noite!), não há muito entretenimento noturno, problemas de TV no quartos, e nossa maior coisa foi não conseguir troco para dicas (a recepção não tinha $ 1s ou mesmo $ 5s ou $ 10s, então venha preparado!) No geral, tivemos uma ótima estadia.

Jena Harwell

sep 06, 2022

5

We really enjoyed our stay at this resort.Claude and both Patricio were amazing and managed everything very well and would always check on us our entire stay.Leo works at the bar pool near the beach.He is by far the best bartender I have ever seen.On top of his amazing customer service, his bar was the cleanest bar I have ever seen anywhere. He cares about the people staying at the resort and is an extremely hard worker and dedicated.Secrets needs to know how these employees made our trip amazing. We would def go back to this location because everyone that worked there were all so nice. Thank you all for all you did to make our stay amazing. Nós realmente apreciamos a nossa estadia neste resort. Claude e Patricio foram incríveis e gerenciaram tudo muito bem e sempre nos verificariam durante toda a nossa estadia. Leo trabalha na piscina do bar perto da praia. Ele é de longe o melhor barman que eu já vi. Além de seu incrível atendimento ao cliente, seu bar era o bar mais limpo que eu já vi em qualquer lugar. Ele se preocupa com as pessoas que ficam no resort e é extremamente trabalhador e dedicado. A Secrets precisa saber como esses funcionários tornaram nossa viagem incrível. Nós definitivamente voltaríamos a este local porque todos que trabalhavam lá eram todos tão legais. Obrigado a todos por tudo o que fizeram para tornar a nossa estadia incrível.

Jena Harwell

sep 06, 2022

5

We really enjoyed our stay at this resort.Claude and both Patricio were amazing and managed everything very well and would always check on us our entire stay.Leo works at the bar pool near the beach.He is by far the best bartender I have ever seen.On top of his amazing customer service, his bar was the cleanest bar I have ever seen anywhere. He cares about the people staying at the resort and is an extremely hard worker and dedicated.Secrets needs to know how these employees made our trip amazing. We would def go back to this location because everyone that worked there were all so nice. Thank you all for all you did to make our stay amazing. Realmente disfrutamos nuestra estadía en este complejo. Claude y Patricio fueron increíbles y manejaron todo muy bien y siempre nos controlaron durante toda nuestra estadía. Leo trabaja en la piscina del bar cerca de la playa. Él es, con diferencia, el mejor camarero que he visto en mi vida. Además de su increíble servicio al cliente, su bar era el bar más limpio que he visto en mi vida. Se preocupa por las personas que se hospedan en el resort y es extremadamente trabajador y dedicado. Secrets necesita saber cómo estos empleados hicieron que nuestro viaje fuera increíble. Definitivamente regresaríamos a este lugar porque todos los que trabajaron allí fueron muy amables. Gracias a todos por todo lo que hicieron para que nuestra estancia fuera increíble.

Rachael Gillis

sep 06, 2022

4

We had a lovely honeymoon at Secrets St. Martin! If you're going to focus on the negatives, then you won't enjoy your stay. But we decided to make the best of it because there was truly a lot to enjoy in this beautiful little bay. The staff is so friendly and welcoming – Jeanelle at check-in, Jean Michel & Katana on the entertainment team, and Ivan & Antoinette at the Market Cafe all made our stay so memorable. Our room (king garden view) was beautiful, clean, and updated. The resort is serene & secluded so if you're looking for some peace & quiet, this is your place. The pool is very nice (no pool service, but we didn't mind walking over to the pool bar) and we looked forward to pool volleyball every afternoon. The beach is small but breathtaking, especially for a private dinner for 2 which I highly recommend.There were a few things we hope they'll improve – only 2 restaurants open per night (but the food & drinks were wonderful & it rotated so we got to try something new each night!), not much nightly entertainment, TV issues in the rooms, and our biggest thing was not being able to get change for tips (the front desk did not have any $1s or even $5s or $10s, so come prepared!) Overall, we had a great stay. ¡Tuvimos una hermosa luna de miel en Secrets St. Martin! Si vas a centrarte en los aspectos negativos, entonces no disfrutarás de tu estancia. Pero decidimos aprovecharlo al máximo porque realmente había mucho para disfrutar en esta pequeña y hermosa bahía. El personal es muy amable y acogedor: Jeanelle en el check-in, Jean Michel y Katana en el equipo de entretenimiento e Ivan y Antoinette en el Market Cafe hicieron que nuestra estadía fuera tan memorable. Nuestra habitación (vista al jardín king) era hermosa, limpia y actualizada. El complejo es sereno y aislado, por lo que si busca paz y tranquilidad, este es su lugar. La piscina es muy bonita (no hay servicio de piscina, pero no nos importó caminar hasta el bar de la piscina) y teníamos muchas ganas de jugar voleibol en la piscina todas las tardes. La playa es pequeña pero impresionante, especialmente para una cena privada para 2 que recomiendo encarecidamente.Hubo algunas cosas que esperamos que mejoren: solo 2 restaurantes abiertos por noche (pero la comida y las bebidas fueron maravillosas y rotaron, ¡así que pudimos probar algo nuevo cada noche!), No hay mucho entretenimiento nocturno, problemas de TV en el habitaciones, y lo más importante fue no poder cambiar las propinas (la recepción no tenía $ 1 o incluso $ 5 o $ 10, ¡así que venga preparado!) En general, tuvimos una gran estadía.

Rachael Gillis

sep 06, 2022

4

We had a lovely honeymoon at Secrets St. Martin! If you're going to focus on the negatives, then you won't enjoy your stay. But we decided to make the best of it because there was truly a lot to enjoy in this beautiful little bay. The staff is so friendly and welcoming – Jeanelle at check-in, Jean Michel & Katana on the entertainment team, and Ivan & Antoinette at the Market Cafe all made our stay so memorable. Our room (king garden view) was beautiful, clean, and updated. The resort is serene & secluded so if you're looking for some peace & quiet, this is your place. The pool is very nice (no pool service, but we didn't mind walking over to the pool bar) and we looked forward to pool volleyball every afternoon. The beach is small but breathtaking, especially for a private dinner for 2 which I highly recommend.There were a few things we hope they'll improve – only 2 restaurants open per night (but the food & drinks were wonderful & it rotated so we got to try something new each night!), not much nightly entertainment, TV issues in the rooms, and our biggest thing was not being able to get change for tips (the front desk did not have any $1s or even $5s or $10s, so come prepared!) Overall, we had a great stay.

Jena Harwell

sep 05, 2022

5

We really enjoyed our stay at this resort. Claude and both Patricio were amazing and managed everything very well and would always check on us our entire stay. Leo works at the bar pool near the beach. He is by far the best bartender I have ever seen. On top of his amazing customer service, his bar was the cleanest bar I have ever seen anywhere. He cares about the people staying at the resort and is an extremely hard worker and dedicated. Secrets needs to know how these employees made our trip amazing. We would def go back to this location because everyone that worked there were all so nice. Thank you all for all you did to make our stay amazing.

Fabiana Garcia

jul 06, 2022

1

Fomos extremamente mal atendidos por uma funcionária do hotel chamada Desila. Somos membros da UVC, mas em nenhum momento pudemos nos beneficiar das facilidades que o clube oferece aos membros. Equipe mal preparada, hotel sujo, bem diferente de outros da mesma rede.

Mona E

may 06, 2022

5

This hotel is wonderful, I'm not sure what all of the bad reviews are about. Most likely people only review when they have a bad experience.Anyway, this hotel is wonderful. It is absolutely beautiful. The facilities are clean, and the decor is wonderful.I think the weak point is the food, there are not a lot of options, but I was still satisfied nonetheless.The employees are all incredible, kind, accommodating and so welcoming.The beach is nice and so are the pools. They're very peaceful. The hotel is pretty out of the way and pretty isolated but you can always get a taxi or an excursion.There are also nice activities such as hikes, volleyball, and yoga that are included at the resort.The nightlife is not really there, there's karaoke almost every night and live music but that's about it. If you're looking for a chill vacation this is the place, but if you're looking to go to the club you're most likely going to have to take a taxi.Overall I really recommend this resort and I would stay here again! Este hotel é maravilhoso, não tenho certeza do que todos os comentários ruins são. Muito provavelmente as pessoas só revisam quando têm uma experiência ruim.De qualquer forma, este hotel é maravilhoso. É absolutamente lindo. As instalações são limpas e a decoração é maravilhosa.Acho que o ponto fraco é a comida, não há muitas opções, mas mesmo assim fiquei satisfeito.Os funcionários são todos incríveis, gentis, acolhedores e muito acolhedores.A praia é linda e as piscinas também. Eles são muito pacíficos. O hotel é bem afastado e bem isolado, mas você sempre pode pegar um táxi ou uma excursão.Há também atividades agradáveis, como caminhadas, vôlei e ioga, que estão incluídas no resort.A vida noturna não está realmente lá, há karaokê quase todas as noites e música ao vivo, mas é só isso. Se você está procurando umas férias relaxantes, este é o lugar, mas se você está procurando ir ao clube, provavelmente terá que pegar um táxi.No geral, eu realmente recomendo este resort e eu ficaria aqui novamente!

Mona E

may 06, 2022

5

This hotel is wonderful, I'm not sure what all of the bad reviews are about. Most likely people only review when they have a bad experience.Anyway, this hotel is wonderful. It is absolutely beautiful. The facilities are clean, and the decor is wonderful.I think the weak point is the food, there are not a lot of options, but I was still satisfied nonetheless.The employees are all incredible, kind, accommodating and so welcoming.The beach is nice and so are the pools. They're very peaceful. The hotel is pretty out of the way and pretty isolated but you can always get a taxi or an excursion.There are also nice activities such as hikes, volleyball, and yoga that are included at the resort.The nightlife is not really there, there's karaoke almost every night and live music but that's about it. If you're looking for a chill vacation this is the place, but if you're looking to go to the club you're most likely going to have to take a taxi.Overall I really recommend this resort and I would stay here again!

Ian Syphard

nov 15, 2021

4

Great views, amazing pool, clean rooms, decent food and service! It's a good value in a breathtaking cove that is absolutely beautiful

Ian Syphard

nov 15, 2021

4

Great views, amazing pool, clean rooms, decent food and service! It's a good value in a breathtaking cove that is absolutely beautiful

The Pixie Planner

nov 15, 2021

5

This is my absolute favorite Secrets property. The staff is beyond amazing- acomodating and kind. We loves Guillame - who treated us like family. Our swim out room was fantastic- and the resort felt intimate. Our beach was one of the best of the island. If you are looking for a relaxing time without big crowds- this is your location. We cannot wait to go back!

The Pixie Planner

nov 15, 2021

5

This is my absolute favorite Secrets property. The staff is beyond amazing- acomodating and kind. We loves Guillame - who treated us like family. Our swim out room was fantastic- and the resort felt intimate. Our beach was one of the best of the island. If you are looking for a relaxing time without big crowds- this is your location. We cannot wait to go back!

The Pixie Planner

nov 10, 2021

5

This is my absolute favorite Secrets property. The staff is beyond amazing- acomodating and kind. We loves Guillame - who treated us like family. Our swim out room was fantastic- and the resort felt intimate. Our beach was one of the best of the island. If you are looking for a relaxing time without big crowds- this is your location. We cannot wait to go back!

Ian Syphard

nov 08, 2021

4

Great views, amazing pool, clean rooms, decent food and service! It's a good value in a breathtaking cove that is absolutely beautiful

Rocky & Rio

nov 01, 2021

4

A localização me fez sentir como se estivesse no set de um filme todos os dias. Eu me senti tão relaxado assim que chegamos lá. A praia deste resort fica em uma pequena praia na bela enseada. A água é límpida até onde você pode sair e a piscina dava para a praia. As montanhas ao redor eram lindas e repletas de borboletas todas as manhãs. Mais uma vez, foi tão relaxante e tirou todo o estresse do trabalho. Isso é o que as férias deveriam fazer.Vamos falar sobre o serviço - Os funcionários dos restaurantes e bares foram extremamente simpáticos e prestativos. Nunca tive um problema com nenhum deles. No entanto, os funcionários da recepção, incluindo o coordenador da UVC, Fernando, são menos prestativos. Ninguém fala com ninguém e demorou alguns dias para falar para obter uma pergunta respondida sobre o nosso quarto. Voltamos várias vezes para discutir a mesma coisa e demorou até quarta-feira para resolver o problema. Lembre-se de que chegamos no sábado à tarde. Então, o coordenador da excursão e a recepção não se comunicam de forma alguma! Agendamos um jantar de catamarã ao pôr do sol, mas não pudemos ir porque ninguém nos disse que tínhamos 1 dia para fazer o teste de Covid antes de partirmos. Se eles tivessem conversado e ambos os lados soubessem quando seriam os testes cobiçados, eles são segunda, quarta e sexta-feira, então as excursões poderiam ser agendadas em torno dos testes. Marcamos, mas não fomos porque fazer nosso teste de Covid era muito mais importante. Também fomos informados pela recepção que poderíamos obtê-lo à tarde, mas os testes são apenas das 17h00 às 19h00. Então, estávamos sem sorte para o nosso jantar. A simples comunicação um com o outro teria resolvido esse pequeno problema. Jolena (acho que é o nome dela) no balcão de excursões foi muito prestativa e simpática. A outra garota não foi tão prestativa e fez você sentir como se a estivesse incomodando cada vez que falava com ela. Ela e Fernando eram muito falsos e tornavam um pouco desconfortável conversar. Por causa da recepção, vou dar 4 estrelas. Sei que outros hóspedes com quem conversamos lá tiveram exatamente as mesmas reclamações que nós. Eles queriam falar com o gerente geral que estava visitando também naquela semana. Não tenho certeza se falaram com ele ou não, mas algum treinamento simples e este lugar será inacreditável!Alimentos e bebidas - a comida era boa. Não é ótimo, mas muito bom. Minha esposa e eu nunca tivemos uma reclamação sobre a comida. Nós gostamos disso. As bebidas eram realmente boas. Eles faziam ótimas bebidas que não tinham gosto diluído.Quarto - nosso quarto era grande e bonito. Tivemos um quarto nadar que ficava de frente para as montanhas e as vistas eram surpreendentes. Quando você saía e pegava tudo, era o paraíso todas as vezes. Honestamente, eu me senti tão relaxado aqui.St. Martin se tornou minha ilha favorita para visitar e eu adoraria voltar!Sim, se você puder fazer um passeio pela ilha, peça por Clive! Ele trabalha para a AMR e é ótimo, experiente e engraçado. Definitivamente recomendo este passeio e visitando o cara de Iguana. Foi muito divertido!

Rocky & Rio

nov 01, 2021

4

La ubicación me hizo sentir como si estuviera en el set de una película todos los días. Me sentí tan relajado tan pronto como llegamos. La playa de este complejo se encuentra en una pequeña playa en una hermosa cala. El agua es clara hasta donde se podía salir y la piscina daba a la playa. Las montañas circundantes eran hermosas y estaban llenas de mariposas todas las mañanas. Una vez más, lo hizo muy relajante y eliminó todo el estrés laboral. Eso es lo que deberían hacer las vacaciones.Hablemos del servicio: los trabajadores de los restaurantes y bares fueron extremadamente amables y serviciales. Nunca tuve un problema con ninguno de ellos. Sin embargo, los trabajadores de la recepción, incluido el coordinador de UVC, Fernando, son menos serviciales. Nadie habla con nadie y nos tomó varios días hablar para obtener una respuesta a una pregunta sobre nuestra habitación. Volvimos varias veces para discutir lo mismo y nos llevó hasta el miércoles resolverlo. Eso sí, llegamos el sábado por la tarde. ¡Entonces el coordinador de excursiones y la recepción no se comunican en absoluto! Programamos una cena en catamarán al atardecer, pero no pudimos ir porque nadie nos dijo que teníamos 1 día para hacer nuestra prueba de Covid antes de irnos. Si hubieran hablado entre sí y ambas partes supieran cuándo eran las pruebas de covid, son lunes, miércoles y viernes, entonces se podrían programar excursiones alrededor de las pruebas. Lo programamos pero no fuimos porque hacer nuestra prueba Covid era mucho más importante. La recepción también nos dijo que podríamos obtenerlo por la tarde, pero las pruebas son solo de 5:00 pm a 7:00 pm. Así que no tuvimos suerte para nuestra cena. La simple comunicación entre ellos habría resuelto este pequeño problema. Jolena (creo que ese es su nombre) en el mostrador de excursiones fue realmente útil y agradable. La otra chica no fue tan servicial y te hizo sentir como si la estuvieras molestando cada vez que hablabas con ella. Ella y Fernando eran muy falsos y les resultaba un poco incómodo hablar con ellos. Debido a la recepción, le daré 4 estrellas. Sé que otros huéspedes con los que hablamos tenían exactamente las mismas quejas que nosotros. Querían hablar con el gerente general que también estaba de visita esa semana. No estoy seguro de si hablaron con él o no, ¡pero un entrenamiento simple y este lugar será increíble!Alimentos y bebidas: la comida era buena. No genial, pero muy bueno. Mi esposa y yo nunca tuvimos una queja sobre la comida. Lo disfrutamos. Las bebidas eran realmente buenas. Hacían excelentes bebidas que no sabían aguadas.Habitación: nuestra habitación era grande y hermosa. Teníamos una habitación para nadar que daba a las montañas y las vistas eran increíbles. Cuando saliste y lo tomaste todo, fue el paraíso cada vez. Honestamente, me sentí tan relajado aquí.St. Martin se convirtió en mi isla favorita para visitar y ¡me encantaría volver!¡Oh, sí, si puedes ir a hacer un recorrido por la isla, pregunta por Clive! Trabaja para AMR y es genial, conocedor y divertido. Definitivamente recomiendo este tour y visitar al chico Iguana. ¡Fue muy divertido!

Rocky & Rio

nov 01, 2021

4

The location made me feel like I was on a movie set every day. I felt so relaxed as soon as we got there. The beach for this resort is on a small beach in beautiful cove. The water is clear for as far as you could go out and the pool overlooked the beach. The surrounding mountains were beautiful and thriving with butterflies every morning. Again it made it so relaxing and took all the work stress away. Thats what a vacation should do.Lets talk about the service - The workers in the restaurants and bars were extremely friendly and helpful. Never had an issue with any of them. However, the workers at the front desk, including the UVC coordinator Fernando, are less then helpful. Nobody talks to anyone and it took quite a few days to talk to get a question answered about our room. We went back multiple times to discuss the same thing and it took until Wednesday to get it resolved. Mind you we arrived on Saturday afternoon. Then the excursion coordinator and the front desk do not communicate with each other at all! We scheduled a sunset catamaran dinner but couldn't go because nobody told us that we had 1 day to get our Covid test before we left. If they would have talked to each other and both sides knew when the covid tests were, they are Mon, Wed and Friday,then excursions could be scheduled around the tests. We scheduled it but did not to go because getting our Covid test was way more important. We were also told by the front desk that we could get it in the afternoon but the tests are only from 5:00 pm - 7:00 pm. So we were just out of luck for our dinner. Simple communication with each other would have resolved this small issue. Jolena (I think that is her name) at the excursion desk was really helpful and nice. The other girl was not as helpful and she made you feel like you were bothering her each time you talked to her. Her and Fernando were very fake and make it slightly uncomfortable to talk to. Because of the front desk, I am going to give it 4 stars. I know other guests that we talked to there had the exact same complaints we did. They wanted to talk to the general manager who was visiting that week too. Not sure if they did talk to him or not but some simple training and this place will be unbelievable!Food and drinks - Food was good. Not great but really good. My wife and I never had a complaint about the food. We enjoyed it. The drinks were really good to. They made great drinks that didn't taste watered down.Room - Our room was big and beautiful. We had a swim out room that faced the mountains and the views were amazing.When you stepped out and took it all in it was paradise each time. Honestly, I felt so relaxed here.St. Martin became my favorite island to visit and I would love to go back!Oh yeah if you can go for an island tour ask for Clive! He works for AMR and is great, knowledgeable and funny. Definitely recommend this tour and visiting the Iguana guy. It was a lot of fun!

Sona S

oct 18, 2021

1

Fiz um upgrade por $ 189 + impostos para um quarto com vista para a montanha. Que desperdício de dinheiro. A vista é horrível. Mesmo quarto que o padrão.Quando liguei para a recepção, eles disseram que estão cheios e nada podem fazer. Eu pedi para me rebaixar para um quarto normal ou pagarei para fazer um upgrade para algo melhor. Novamente, nada que eles possam fazer.Poupe seu dinheiro. Veja as fotos de “Mountain View” e acerte se você concordar que essa vista não vale $ 200 / noite x 3 = $ 600 para o fim de semana.

Sona S

oct 18, 2021

1

Actualicé por $ 189 + impuestos a una habitación con vista a la montaña. ¡Qué malgasto de dinero! La vista es horrible. Misma habitación que una estándar.Cuando llamé a la recepción, dijeron que estaban llenos y que no podían hacer nada. Pedí que me cambiaran a una habitación normal o pagaré para cambiarme a algo mejor. Una vez más, nada que puedan hacer.Ahorre su dinero. Vea las fotos de "Mountain View" y presione como si estuviera de acuerdo en que esta vista no vale $ 200 / noche x 3 = $ 600 para el fin de semana.

Sona S

oct 15, 2021

1

I upgraded for $189 +tax to a Mountain View room. What a waste of money. The view is horrible. Same room as a standard. When I called the front desk, they said they are full and nothing they can do. I asked to downgrade me to a regular room or I will pay to upgrade to something better. Again, nothing they can do. Save your money. See the pics of the “Mountain View” and hit like if you agree this view is not worth $200/night x 3 = $600 for the weekend.

K K

oct 15, 2021

5

Não ficar no resort !!!! Porém foi encalhar aqui. A praia é IMPRESSIONANTE, como de tirar o fôlego. No entanto, esta propriedade está muito longe de tudo e das colinas indo e vindo e SELVAGEM. se você vai ficar aqui, planeje ficar no resort e não alugar um carro.

J.T. Mackey

oct 15, 2021

1

Não vale o custo.A recepção interpretou mal meu cônjuge várias vezes. Forneceu reserva de quarto incorreta. Os recursos do quarto não estavam funcionando (telefone, água quente, cofre). Funcionários não atendiam telefones. O serviço de quarto era limitado às 22h. O serviço de quarto era limitado ao que era servido no restaurante, então, se você não estava interessado na comida oferecida no restaurante, você estava fora de escolha. Tive que pedir várias vezes para que os problemas fossem resolvidos. Os buffets não são opções de jantar luxuosas. Apenas um bartender no bar da piscina servindo 100 convidados. Só o entretenimento era música ao vivo. Esportes aquáticos não motorizados não estavam disponíveis. Os restaurantes eram limitados e as reservas não estavam disponíveis ou hibachi. As opções de comida nos restaurantes não eram variadas até o final da viagem estávamos cansados das mesmas opções de comida. O check-out foi lento e desorganizado - eles não conseguiram encontrar nosso teste negativo.

K K

oct 15, 2021

5

¡No me quedé en el complejo! Sin embargo, fui a la playa aquí. La playa es IMPRESIONANTE, como impresionante. Sin embargo, esta propiedad está muy lejos de todo y de las colinas que van y vienen de WILD. Si va a quedarse aquí, planee quedarse en el resort y no alquilar un automóvil.

J.T. Mackey

oct 15, 2021

1

No vale la pena el costo.El personal de recepción confundió a mi cónyuge varias veces. Se proporcionó una reserva de habitación incorrecta. Las características de la habitación no funcionaban (teléfono, agua caliente, caja fuerte). El personal no respondió los teléfonos. El servicio de habitaciones estaba limitado a las 10 pm. El servicio a la habitación se limitaba a lo que se servía en el restaurante, por lo que si no estaba interesado en la comida que se ofrecía en el restaurante, no tenía opciones. Tuve que preguntar varias veces para resolver los problemas. Los bufés no son opciones lujosas para cenar. Solo un camarero en el bar de la piscina sirve a 100 invitados. El único entretenimiento era música en vivo. Los deportes acuáticos no motorizados no estaban disponibles. Los restaurantes eran limitados y no había reservas disponibles ni hibachi. Las opciones de comida en los restaurantes no fueron variadas al final del viaje, estábamos cansados de las mismas opciones de comida. La salida fue lenta y desorganizada; no pudieron encontrar nuestra prueba negativa.

J.T. Mackey

oct 15, 2021

1

Not worth the cost.Front desk misgendered my spouse several times. Provided wrong room reservation. Room features were not working (phone, hot water, safe). Staff didn't answer phones. Room service was limited to 10 pm. Room service was limited to what was served in the restaurant so if you weren't interested in the food offered at the restaurant you were out of choices. Had to ask multiple times for issues to be resolved. Buffets are not luxurious dinner options. Only one bartender at pool bar serving 100 guests. Only entertainment was live music. Nonmotorized watersports were not available. Restaurants were limited and reservations were not available or hibachi. Food choices at restaurants were not varied by the end of the trip we were tired of the same food options. Check out was slow and unorganized - they couldn't find our negative test.

K K

sep 28, 2021

5

Did not stay on resort!!!! However went to beach here. The beach is STUNNING, like breathtaking. However this property is very far from everything and the hills getting to and from and WILD. if your going to stay here, plan on staying on resort and not renting a car.

Teresa Ryan

sep 15, 2021

4

Era um resort muito agradável e limpo. Bela vista quando você chegar. Não há placas em qualquer lugar, exceto no lado do resort com o nome. Além disso, era impossível encontrar latas de lixo em qualquer lugar, exceto em seu quarto.

Baby Gee

sep 15, 2021

4

Um pequeno e aconchegante resort. Pessoal muito amigável. A comida precisa ser melhorada. É bem longe do lado francês.

Teresa Ryan

sep 15, 2021

4

Era un complejo muy bonito y limpio. Hermosa vista una vez que llegue. No hay letreros en ninguna parte excepto en el lado del complejo con el nombre. Además, era imposible encontrar botes de basura en cualquier lugar excepto en su habitación.

Baby Gee

sep 15, 2021

4

Un complejo pequeño y acogedor. Personal muy amable. La comida necesita mejoras. Está muy lejos del lado francés.

Baby Gee

sep 15, 2021

4

A small and cozy resort. Staff very friendly.Food needs improvement. It's way out on the French side.

Teresa Ryan

sep 09, 2021

4

It was a very nice and clean resort. Beautiful view once you arrive. There are no signs anywhere except for the side of the resort with the name. Also, it was impossible to find garbage cans anywhere except for in your room.

Eliza K

Good stay

3

Overall a decent stay. Staffing could be improved in some areas (we experienced issues with our reservation the day of arrival after months of planning), but Mimi especially was amazing. We were here...

W6582ITmarial

THANKSGIVING GETEAWAY

3

Room smells moldy when you walk in , comfy bed , clean room with beautiful garden view, after two nights we put the towels on the floor thinking housekeeper would put clean ones, NOPE NO hand...

Ryan V

Never a bad moment

5

Just returned from a great week at Secrets St Martin. Stayed in a Mountain View room which overlooked the Marina. Very comfortable room cleaned everyday by a wonderful housekeeping staff! Beach was...

Secrets St. Martin Resort & Spa, Anse Marcel

Secrets St. Martin Resort & Spa

Precio y Disponibilidad

General

Comentarios de Clientes

Secrets St. Martin Resort & Spa, Anse Marcel

Secrets St. Martin Resort & Spa

Precio y Disponibilidad

Viajeros

General

Comentarios de Clientes