“If you’re heading to the Baytown area this will definitely be the hotel you’ll want to stay at.I’m a Marriott, Wyndham, IHG, and Hyatt member.And when I say this hotel tops my list, let me explain….1- I called the hotel prior to arrival the gentleman on the other end was very professional yet showed interest in my concerns, and was accommodating. THANK YOU MICHAE!!!Wish I had the opportunity to meet you….😔2- Arrival/Check in. Hotel was nice lobby clean. Had a minor mishap at check in but Vinnie made a call to Michael which was immediately cleared up awesome teamwork!!!Vinnie was very welcoming….😊3-Facility, our room, the lobby, hallways, elevator, gym, laundry room, foyers, pool area, dining area, bar, breakfast area was clean and well maintained.😊 4-Breakfast, was definitely one of the best in continental breakfast’s. What did it for me was the service. Dorthy, Brianna, and Erin took the continental breakfast experience over the top.When I return to Baytown this will definitely be where we’ll be staying and will be recommending to others…🥰”

“First, Julia is AWESOME! She's extremely friendly, welcoming ,& it seems like she truly enjoys her job. We first visited Jan 23rd & I called before hand to see if my semi truck & trailer could potentially fit at this hotel & she was very polite. During the first stay after being checked in & in the room for hours the hotel key stopped working she was really patient even though we had to go through about 4 keys (thankfully we were on the first floor. Our most recent stay, may 22nd&23rd she made sure we got points instead of breakfast (breakfast is great here not your typical old flavorless hotel breakfast) & the second night we had to unexpectedly return she upgraded our Queens to a King! We love this place it is always clean not even an occasional left over hair! Thanks so much, we'll be back!”