Phone Number 18004447171
Aloft Savannah Downtown Historic District
512 West Oglethorpe Avenue, Near Savannah Civic Center, Savannah, GA 31401, United States
Rating
4
Price Level
$$
Chambre(s)
135
Pets
Oui
28
juin

Aloft Savannah Downtown Historic District, Savannah

Aloft Savannah Downtown Historic District

Aloft Savannah Downtown Historic District

Prix et disponibilité

Overall

Very Good
4
12 reviews
5
4
4
2
3
4
2
0
1
2

Customers Review

Cleanliness 4.2
Comfort 4.1
Condition 4.2
“I am a loyal Marriott member, and I usually avoid giving reviews rather than a bad one. However, I want to let anyone thinking of staying here, buyer beware. The location is good for sight seeing, but it's adjacent to the bus station. That's open all night. I expected an older building since it's in the historic section, but I also expected Aloft style renovations. The place was filthy. Stained carpets, marked up walls, scratched doors. Not just like it was late and hadn't been cleaned that evening, it was gross. The room was much better but missing some key items, like cream by the coffee maker, I had to go downstairs at 5am to get some. After taking a shower in the morning, I walked around the room barefoot, like I assume is normal behavior. About 20 minutes later when I started putting shoes on I realized the bottoms of my feet were filthy from the carpet in the bedroom and tile in the bathroom. The bright spot was the employees, the four I encountered were very pleasant and nice. The gentleman in the early morning was very helpful. The staff were worth more stars, it's a shame their work place isn't.”
— Jenny Johnson
“Casual hotel with minimal amenities located in the historic district. It’s a good location to a lot of the main sites, including City Market and Franklin Square. We tried checking in early around noon but there weren’t any rooms available at that time, so we went for lunch and then came back later. It was odd that the receptionist told us that we should’ve called ahead of time to check in, even though she was the same person who told us that we needed to come back at 1:15 and she’d get us a room. We ended up getting a king bed rather than two queens so we could check into an available room.There was an issue with receiving the towels we requested as well. We had asked for extra towels and pillows via the app on our last evening, but then 15 hours later and two phone calls to the front desk, we still didn’t receive the towels. We did get a late check out (1pm) as a result of the delay. Note that they don’t have any individually packed toiletries. There is a gym and indoor pool. There is also an area by reception to hang out and play games (including pool). Overall, it’s a reasonably priced spot considering the proximity to attractions, but there were a couple of issues that you may want to be aware of, including response time.”
— Shanelle S

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