Falcon’s Resort by Meliá - All Suites Punta Cana
Playas de Bavaro, Near Cocotal Golf and Country Club, Near Katmandu Park, Punta Cana, NA 23000, Dominican Republic
Rating
4.1
Price Level
$$$$
Chambre(s)
432
Pets
Non
de $ 2,614.76
21
mai
Falcon’s Resort by Meliá - All Suites Punta Cana, Punta Cana
Falcon’s Resort by Meliá - All Suites Punta Cana
Prix et disponibilité
Select your room
Standard Suite ·
Tout Inclus
Non Refundable
Standard Master Suite ·
Tout Inclus
Non Refundable
Habitación Run Of House ·
Tout Inclus
Non Refundable
Master Suite Swim Up ·
Tout Inclus
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
60 reviews
5
38
4
19
3
5
2
15
1
9
Customers Review
Cleanliness 4.4
Comfort 4.7
Amenities 4
Condition 4.4
“What a shocking and upsetting experience this was for my client and her family. Stayed from 11/28 to 12/3, and when I heard about the experience my client went through, I immediately removed this “all-inclusive resort” from my list of places to stay in DR.
My client wanted all inclusive and quickly found out that this resort add their merchant charges and conversion charges to the bill stating it’s the bank charging the fees. And not all inclusive at all.
Some of the rooms they paid for had mold and terminates! When asking to change rooms because of the mold, it was an awful experience and staff told my client they could spray some type of air fresher in the room. That does nothing for the mold and seemed they wanted to cover it up vs understanding the health concern mold brings. A few of the rooms were not clean upon entering the room and had to be cleaned while my client and her family were at dinner. Imagine trying to get ready for dinner and the bathroom is dirty. Yuck!
The fully stocked mini bar was not restocked like advertised online. My client even stated the website seemed so off from what was happening when they got there.
Only positive review given was that the property outside of the rooms and landscaping were super nice. Seemed more attention was on that vs customer experience inside the room. Super disappointing and will not refer anymore clients to this resort.”
— Sara Elizabeth
“Good resort, food and drinks were good and Bar service was great especially at the margarita bar. Biggest down side is the seaweed at the beach but it is constantly being raked and wasn't a huge deal. Service could be improved at both buffets and the Mexican restaurant but was great everywhere else. Water park is super fun, kids loved it and the staff went above and beyond making our trip special over Christmas.”
— David Cole
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