“Beautiful, sexy, and well decorate room. The showers are really nice, and a unique design with the wrap around curtains. It made us want to install something similar at home. Being a scientist, I really enjoyed the concept of the hotel, especially the robot and the bar. The food an drinks at the lounge are decent. The room size was on the smaller end, but a tight livable for a couple (my fiancé is 6'1). Would love to say it was a excellent, but I was there for work, and arrived at 10 pm on a weekday after a 1.5h ride from the airport. The hotel was overbooked for the first night and I was not fortunate enough to have a room. They did make an alternative arrangement for me and even paid for my cab fare to the other hotel. However, the other hotel was a Hilton, and not part of the Marriott chain, and there is clearly another Marriott within a block of the hotel, which seems a bit strange for me. Although I appreciate the room, the inconvenience this caused (at 10 pm), with no prior warning/email, and the fact that the other hotel was not in the same genre as this one (boutique, upscale) did leave a sour taste in my mouth. I was able to get a room the next day for a total stay of 3 nights. I would have appreciated a nice bottle in the room the next day as an apology, or even just a little note from the staff, but I suppose an oversold hotel doesn't care to pamper their guests a little.. I would have appreciated if there was a concierge service, and better service from the front desk. After asking for general suggestions for food around the area, and being disappointed - it was clear that I had to look elsewhere. Overall, a unique and cool hotel. Worth a stay - I just hope for you that it is not high season.”

“Our stay here was incredible! The customer service was on par. The decor was very aesthetic and the hotel rooms were so beautiful 😍 They even have an option for Netflix and they also have an Alexa. The coolest part was our robot butler! Would highly recommend this hotel if you’re ever visiting Chicago. The location was right in the heart of downtown Chicago, everything was in walking distance.”