“Can't get a hold of the hotel at all if you need to ask questions about a reservation. The 1-800# agents were rude and when I asked the agent how to get a hold of the hotel (to ask about the pool area and check-in), the agent told me I wouldn't be able to, but then couldn't answer my questions. The hotel itself was a bit outdated and the water that came out of the tub in the bathroom was yellow 🤢 The location was beautiful and right on the beach with a private path straight into the sand. EVERYTHING was key-card entry! While it made us feel safe, but also super annoying when carrying luggage in the elevators, due to needing a key card to go to ANY individual floor. During snow-bird season, it's filled with seniors/families staying at their timeshares for extended periods of time, which meant a lot of the things close early and the common areas were empty at night. We ate at the poolside bar and grill and the gentleman working were SUPER sweet and accommodating. Food was just regular (pricey) bar food, but great for a quick meal. 10 min before checkout, I wasn't feeling well, I called the front desk and asked if we could checkout 15 min late so I didn't have to rush. The front desk just said "no" and that they were fully booked so we had to be out immediately- 2 min later housekeeping was at the door so we had to hurry. Housekeeping seemed very understanding which was appreciated. I feel like for the price, you are absolutely paying for the amenities and location, so if your only staying 1 or 2 nights, don't waste your time as there are cheaper hotels in the area with better service (but less amenities).”

“We went on a weekend visit. The rooms were nice and easily accessible. Krystal at the concierge desk was always helpful and can point you to the right place depending on your wants or needs. Easy beach access. There is a beach service willing to rent you beach chairs for $15 an hour; $60/ day or $100 for two days. I suggest going to Wal-Mart and buying your own chairs for $15 each with an umbrella for $40 and leaving it for the next guy There is no beach food/drink service, so you will need to go back and forth from the pool area to the beach. Food is typical bar food The people were great and welcoming. We had some great conversations about politics and Marriott Vacation Club programs. I enjoyed their insights, and we may have had differing opinions, but we left friends. We love to go to different locations when we vacation. But if we had the chance, we would go back.”