Doubletree by Hilton San Juan
105 Avenida de Diego, Near Plaza del Mercado, San Juan, NA 00914-2038, Puerto Rico
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Rooms
184
Pets
No
from $ 1,738.44
16
May
Doubletree by Hilton San Juan, San Juan
Doubletree by Hilton San Juan
The hotel is just 8 km from the International Airport and Old San Juan. The Plaza Las Americas Shopping Centre is just 5 km away and the beach is just 3 blocks from the hotel building. This family-friendly hotel comprises a total of 184 rooms, including 30 newly renovated king-size rooms. Facilities include 24-hour reception, a hotel safe and a cloakroom. Further amenities include a bar, a restaurant and public Internet access close to the pool area. Standard queen-size rooms come with 1 queen-size bed. Standard double rooms have 2 double beds. Deluxe king-size rooms are fitted with a king size bed. All rooms are fully-equipped as standard including a satellite/ cable TV, a coffee machine and a room safe. Leisure amenities include an outdoor swimming pool with children's paddling section, a Jacuzzi and a complimentary hotel gym on the premises.
Price & Availability
Select your room
Standard Queen Room ·
Room Only
Non Refundable
Standard Room ·
Room Only
Cancel free of charge before Sat, 11 May 2024
Corner King Room ·
Room Only
Non Refundable
Standard King Room (Accessible) ·
Room Only
Cancel free of charge before Fri, 10 May 2024
Standard King Room (Garden View) ·
Room Only
Non Refundable
1 Queen And Double Bed ·
Room Only
15% discount
Non Refundable
Standard Queen Room ·
Bed & Breakfast
Corner King Room (Accessible) ·
Room Only
Standard Room ·
Bed & Breakfast
Non Refundable
Habitación Esquina ·
Room Only
Non Refundable
Standard Queen Room (Garden View) ·
Room Only · Queen
21% discount
Non Refundable
Deluxe King Room (Garden View) ·
Room Only
Cancel free of charge before Sat, 11 May 2024
Habitación Doble ·
Bed & Breakfast
Non Refundable
Habitación - Vista Jardín ·
Room Only
Non Refundable
Corner King Room ·
Bed & Breakfast
Corner King Room (Accessible) ·
Bed & Breakfast
Habitación Esquina ·
Bed & Breakfast
Non Refundable
Standard King Room (Garden View) ·
Bed & Breakfast
Habitación - Vista Jardín ·
Bed & Breakfast
Non Refundable
Deluxe King Room with Balcony ·
Room Only
Cancel free of charge before Sat, 11 May 2024
Standard Queen Room (Garden View) ·
Bed & Breakfast
Standard King Room (Pool View) with Balcony ·
Room Only
Standard King Room (Accessible) ·
Bed & Breakfast
Cancel free of charge before Sat, 11 May 2024
Standard Queen Room with Balcony ·
Room Only
Deluxe Room with Balcony ·
Room Only
Non Refundable
Standard King Room (Pool View) with Balcony ·
Bed & Breakfast
Deluxe King Room (Garden View) ·
Bed & Breakfast
Cancel free of charge before Sat, 11 May 2024
Standard Queen Room with Balcony ·
Bed & Breakfast
Deluxe King Room with Balcony ·
Bed & Breakfast
Cancel free of charge before Sat, 11 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
953 reviews
5
2111
4
977
3
263
2
85
1
48
Customers Review
Value 3.5
Location 4.2
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.3
Amenities 4.4
Condition 4.5
Recomendation 89%
“Never in my life have I experienced such HORRIBLE customer service. The hotel threw out a very expensive personal item of mine. I asked to make a claim using their insurance or talk to the director of loss prevention. The staff kept brushing me off, Denise Santos who is the manager was extremely disrespectful and rude to me. I wanted to make a claim but they refused.
The customer service at this hotel was unacceptable and unprofessional and I would NEVER recommend these accommodations. In my business customer service is the main reason why I am successful. Don't they know the customer is always right? They did not offer me any compensation for my loss.”
— Heidi Serrano
“A estadia real foi ok. É um hotel decente em uma localização relativamente boa. Lidar com o faturamento e a cobrança aleatória de $ 300 que apareceu no meu cartão um mês depois, foi uma dor. Não tenho certeza do que está acontecendo nos bastidores aqui, mas tive uma experiência absolutamente terrível lidando com a equipe e resolvendo meus problemas com as contas. Devido à enorme dor de cabeça que tenho enfrentado por ser jogada entre os vários departamentos (nenhum deles parece saber o que está acontecendo), eu não ficaria aqui novamente. Prefiro dormir na praia.”
— Samuel Warnock
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