Phone Number 18004447171
Radisson Blu Aqua
221 North Columbus Drive, Near Chicago Riverwalk, Chicago, IL 60601, United States
Rating
4.4
Travelers Choice
2021
Price Level
$$$
Rooms
334
Pets
Yes
17
May

Radisson Blu Aqua, Chicago

Radisson Blu Aqua

Located in the heart of Chicago, this hotel is within a 15-minute walk from the Aon Center and the Wrigley Building. Its guests will be minutes from the Millennium Park and the Art Institute of Chicago, and only 500 metres from the Tribune Tower and the Chicago Cultural Centre. The surrounding area is home to a number of popular bars, clubs and fine-dining restaurants. Due to its location the venue is a great hub for both business and leisure travellers visiting the “Windy City”. It offers a modern business centre and top-of-the-line conference and meeting facilities. There is also complimentary WiFi internet access throughout. When it comes to relaxing it can treat its guests to a splendid indoor and outdoor swimming pools and a sun terrace. If a little extra pampering is needed there is also a health club with a sauna and hot tub to provide the perfect finish to a workout in the gym.

Radisson Blu Aqua

Price & Availability

Overall

Excellent
4.4
1520 reviews
5
4310
4
1029
3
376
2
153
1
88

Customers Review

Cleanliness 4.5
Comfort 4.5
Neighborhood 4.7
Amenities 4.3
Condition 4.5
Recomendation 81.9%
“Muy lindo y bien hubicado y precios muy rasonables por la ciudad que es y lo cerca que está de los lugares importantes”
— Salvador Gomez
“It is such a shame that my entire stay was ruined solely because the front desk was unable to be precise and professional. The food and staff at the restaurants and house keeping were so great but the front desk issues really stood out far more for the mishandling of my stay there. When I initially arrived the front desk agent charged me for my stay TWICE. Not only did they charge me twice but it was the front desk agent herself who took it upon herself to approve the transaction without my review. She legitimately pressed the “accept”/green button on the payment pad. I am fully considering on sending a Preservation Letter to the hotel security team to pull the video footage of this theft. They told me they were unable to reverse the transaction and that my bank would have to. After being on the phone for an hour WHILE ON MY BIRTHDAY VACATION FOR AN ERROR THAT WAS ENTIRELY THE HOTELS FAULT my bank advised that the hotel will need to be the ones to amend this transaction. I currently have $1,030.99 in transactions pending in my bank account from the hotel for who knows why since I prepaid for my stay. One of the charges is in the amount of $338.33 two are in the amount of $238.33 and another two are in the amount of $108.00. I was told IF these transactions are just holds then I should “probably” get that money back in WEEKS/MONTHS. I just wonder how they can get away with this and what people who don’t have money like that in their accounts would do in this situation. It feels like I’ve been stolen from and as someone who works in the legal field I am absolutely appalled by the lack of professionalism and help given by the hotel to help rectify these discrepancies.”
— Danielle Weissman

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