Grand Hyatt São Paulo
Avenida das Nacoes Unidas 13301, Near Morumbi Shopping Mall, Sao Paulo, 04578-000, Brazil
Rating
4.6
Travelers Choice
2021
Price Level
$$$
Rooms
467
Pets
Yes
05
Jul
Grand Hyatt São Paulo, Sao Paulo
Price & Availability
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Overall
Wonderful
4.6
769 reviews
5
3732
4
962
3
233
2
85
1
49
Customers Review
Value 2.5
Location 4.1
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.4
Amenities 4.5
Condition 4.6
Quality 5
Recomendation 91.1%
“I stay here about 20 days and I am at day 17 currently, the hotel is beautiful looking, some things a bit dated though, was my first time staying so long in a 5star hotel, can only afford cause work pays most of it, most of the staff is friendly and thoughtful, although after a while you start to notice things, I went today to pay whatever charges where on the room (for me) and I one time had a friend park her car here, since then they tried to charge me parking for every day 😅 while it was 1 day, I don't own a car in Brazil. also tried to charge me stuff from minibar that I didn't took, I know very well what I did and didn't do, I explained and my bill changed from over a 1100 reais to 330 reais, luckily I had a good person on the reception who understood me well and I didn't have to go crazy in explaining ;P but this hotel is a bit sneaky trying to get as much as possible out of your pocket so keep track wel of what you do, also 150 reais for having a guest over is overpriced service fee and bouncers coming at you for that if they see someone who they haven't seen before is very intimidating and doesn't make a person feel very welcome. During my time at least 1 time someone came in without knocking on the door, this is something that is actually not right, what if I am naked ? That's not cool - I do have seen staff doing their best to remember how I like my coffee, that makes up for a lot, also the cleaning ladies do a really good job”
— Philip DL
“This was by far one of the most impressive hotels I have visited for business travelling. The looks and aesthetics are impressive, very modern, clean and neat. The rooms equally impressive and pleasant, with prime quality products, from the super pouffy towers to high quality plant based soaps. The staff attentiveness and efforts to communicate, guide and help were up to par. The menu, in-room dinning options as well as the staff assisting with orders were outstanding, I appreciate the patience to accommodate a vegan diet.
Now, I will let the photos speak for themselves, oh that view!”
— Carlos Castellanos
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