Homewood Suites by Hilton Indianapolis-Airport/Plainfield
2264 East Perry Road, Near Chateau Thomas Winery, Plainfield, IN 46168, United States
Rating
4.4
Certificate of Excellence
2018
Price Level
$$
Rooms
82
Pets
No
26
May
Homewood Suites by Hilton Indianapolis-Airport/Plainfield, Plainfield
Price & Availability
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Overall
Excellent
4.4
356 reviews
5
253
4
106
3
53
2
29
1
16
Customers Review
Value 4.5
Location 4.6
Cleanliness 4.5
Comfort 4.6
Neighborhood 4.5
Amenities 4.2
Condition 4.4
Quality 4.6
Recomendation 90.2%
“Hotel is under remodeling, its dirty and noisy. Plastic sheet was hung by my door to keep dust out. Maid cleaned my room without request and through all my business receipts away I had laid on the kitchen table. No receipts means no thing to turn in for my per diem. I appreciate the vacuuming but if it's not in the trash they shouldn't be touching it. This mess up cost me 3 days of per diem (- roughly $200).... they didn't offer anything in exchange, not even reward points or a free night in the future. Just an apology. Breakfast was available but it was like eating in a closet and with just 6 people we were elbow to elbow.
Never again”
— jim mcdonald
“Think this hotel is having trouble with having staff as a lot of businesses these days unfortunately. I hate to have seen one employee doing two people jobs. The front desk girl cleaning the rooms and front desk setting up breakfast. Then when you go to the front desk no one is there you have to pick up the phone to call someone. The trash cans in the halls stayed full for days.
The rooms are old furniture the carpet on the floors in rooms. Old dirty mattress on bed. Tub was chip and rusted. The hotel has Dish which was good so good TV.
They really don’t have a gym at this hotel. There are two pieces of equipment in a smelly small room.”
— R Thomas
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