Olare Mara Kempinski Masai Mara
Masai Mara, Near Olare Orok Conservancy, Masai Mara, 00800, Kenya
Rating
3.2
Price Level
$$$$
Rooms
12
Pets
No
05
Jun
Olare Mara Kempinski Masai Mara, Masai Mara
Price & Availability
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Overall
OK
3.2
4 reviews
5
587
4
29
3
5
2
2
1
3
Customers Review
Location 1
Cleanliness 4.8
Comfort 4.2
Neighborhood 1
Condition 3.8
Recomendation 100%
“La comida podría ser mucho mejor. Los muebles están un poco anticuados.”
— R O
“Olare mare set the bar high with their service and courteous staff! The food was flavorful and deliciouswith a decent variety on their Ala carte menu( you can request to add meat variety to their vegetarian dishes if required)! But their desserts need to improve with a better variety for a 5star group! More pudding based desserts! Our ranger was amazing he was well versed with the animals and which areas to take us… all in all we had a memorable stay! And 👍🏼 for the full team from reservation all the way to our departure guide. Olare mare definiu o nível alto com seu serviço e equipe cortês! A comida era saborosa e deliciosa, com uma variedade decente no menu à la carte( você pode solicitar para adicionar variedade de carne aos pratos vegetarianos, se necessário)! Mas suas sobremesas precisam melhorar com uma variedade melhor para um grupo de 5 estrelas! Mais sobremesas à base de pudim! Nosso ranger foi incrível, ele era bem versado com os animais e quais áreas nos levar… apesar de tudo, tivemos uma estadia memorável! E 👍🏼 para toda a equipe desde a reserva até o nosso guia de embarque.”
— F.Z Naz
Overall OK, 3.2
Location 1
Cleanliness 4.8
Comfort 4.2
Neighborhood 1
Condition 3.8
Recomendation 100%
Valentina Castillo
Jan 02, 2023
5
From the moment we arrived my experience was made the absolute best. Our guide Eric made our safari moments unforgettable. He made sure we saw every single animal in the reserve. We were right next to lions, huntings, birds, cheetahs, leopards, etc. Our outside breakfast was right by the river, and with the zebras running and modeling their beauty as we enjoyed omelets, pancakes, mimosas, etc. the under the stars was a dream. The nine of us were laughing and sharing memories while the lions were roaring and reminding us the beauty of the continent. Moses the head of dining made sure all of our requests where met. There was not one thing we asked for that they did not go above and beyond to exceed our expectations. The staff was amazing!! Everyone ready to answer all of our questions. The general manager made us all feel at home. When we parted ways this morning our hearts ached, because we actually felt at home. I will never find the words to describe such a magical place. A partir do momento em que chegamos, minha experiência foi a melhor possível. Nosso guia Eric tornou nossos momentos de safári inesquecíveis. Ele garantiu que víssemos todos os animais da reserva. Estávamos ao lado de leões, caças, pássaros, chitas, leopardos etc. foi um sonho. Nós nove estávamos rindo e compartilhando memórias enquanto os leões rugiam e nos lembravam da beleza do continente. Moisés, o chefe do jantar, certificou-se de que todos os nossos pedidos fossem atendidos. Não havia nada que pedíssemos que eles não fossem além para superar nossas expectativas. A equipe foi incrível!! Todos prontos para responder a todas as nossas perguntas. O gerente geral nos fez sentir em casa. Quando nos separamos esta manhã, nossos corações doeram, porque realmente nos sentimos em casa. Nunca encontrarei palavras para descrever um lugar tão mágico.
Valentina Castillo
Jan 02, 2023
5
From the moment we arrived my experience was made the absolute best. Our guide Eric made our safari moments unforgettable. He made sure we saw every single animal in the reserve. We were right next to lions, huntings, birds, cheetahs, leopards, etc. Our outside breakfast was right by the river, and with the zebras running and modeling their beauty as we enjoyed omelets, pancakes, mimosas, etc. the under the stars was a dream. The nine of us were laughing and sharing memories while the lions were roaring and reminding us the beauty of the continent. Moses the head of dining made sure all of our requests where met. There was not one thing we asked for that they did not go above and beyond to exceed our expectations. The staff was amazing!! Everyone ready to answer all of our questions. The general manager made us all feel at home. When we parted ways this morning our hearts ached, because we actually felt at home. I will never find the words to describe such a magical place. Desde el momento en que llegamos, mi experiencia fue absolutamente la mejor. Nuestro guía Eric hizo que nuestros momentos de safari fueran inolvidables. Se aseguró de que viéramos a todos los animales de la reserva. Estábamos justo al lado de leones, cacerías, pájaros, guepardos, leopardos, etc. Nuestro desayuno al aire libre fue junto al río, y con las cebras corriendo y modelando su belleza mientras disfrutábamos de tortillas, panqueques, mimosas, etc. bajo las estrellas. fue un sueño Los nueve nos reíamos y compartíamos recuerdos mientras los leones rugían y nos recordaban la belleza del continente. Moisés, el jefe de comedor, se aseguró de que todas nuestras solicitudes se cumplieran. No hubo una sola cosa que pedimos que no hicieran todo lo posible para superar nuestras expectativas. El personal fue increíble!! Todos listos para responder a todas nuestras preguntas. El director general nos hizo sentir como en casa. Cuando nos separamos esta mañana, nos dolía el corazón, porque en realidad nos sentíamos como en casa. Nunca encontraré las palabras para describir un lugar tan mágico.
Valentina Castillo
Dec 30, 2022
5
From the moment we arrived my experience was made the absolute best. Our guide Eric made our safari moments unforgettable. He made sure we saw every single animal in the reserve. We were right next to lions, huntings, birds, cheetahs, leopards, etc. Our outside breakfast was right by the river, and with the zebras running and modeling their beauty as we enjoyed omelets, pancakes, mimosas, etc. the under the stars was a dream. The nine of us were laughing and sharing memories while the lions were roaring and reminding us the beauty of the continent. Moses the head of dining made sure all of our requests where met. There was not one thing we asked for that they did not go above and beyond to exceed our expectations. The staff was amazing!! Everyone ready to answer all of our questions. The general manager made us all feel at home. When we parted ways this morning our hearts ached, because we actually felt at home. I will never find the words to describe such a magical place.
Marco Ramos Mejia
Dec 12, 2022
5
The service is spectacular, everyone is always reaching out to help you and get you comfortable. The experiences they have are worth every cent. I will be back for sure O atendimento é espetacular, todos estão sempre procurando te ajudar e te deixar confortável. As experiências que eles têm valem cada centavo. Eu voltarei com certeza
Marco Ramos Mejia
Dec 12, 2022
5
The service is spectacular, everyone is always reaching out to help you and get you comfortable. The experiences they have are worth every cent. I will be back for sure
Sheetal Shah
Dec 02, 2022
5
The place is fantastic, the staff is absolutely great .. with detail to so much personal attention. amazing sightings, since it's in the reserve The food is brilliant. Would love to be here again ! O lugar é fantástico, a equipe é absolutamente ótima. avistamentos incríveis, já que está na reserva A comida é brilhante. Adoraria estar aqui novamente!
Bharathy Kannan
Dec 02, 2022
5
Amazing experience from beginning to end ! Staff were exceptionally welcoming, and their hospitality was beyond words. The hotel is very well equipped and everything is organized in full detail. Food was exceptionally good ! Every meal was a delight. Game drives were very thorough, overall we had a magical experience. ¡Experiencia increíble de principio a fin! El personal fue excepcionalmente acogedor y su hospitalidad fue más allá de las palabras. El hotel está muy bien equipado y todo está organizado con todo lujo de detalles. La comida era excepcionalmente buena! Cada comida era una delicia. Las unidades de juego fueron muy completas, en general, tuvimos una experiencia mágica.
Sheetal Shah
Dec 02, 2022
5
The place is fantastic, the staff is absolutely great .. with detail to so much personal attention. amazing sightings, since it's in the reserve The food is brilliant. Would love to be here again ! El lugar es fantástico, el personal es absolutamente genial ... con detalles para tanta atención personalizada. avistamientos increíbles, ya que está en la reserva La comida es genial. ¡Me encantaría estar aquí de nuevo!
Bharathy Kannan
Dec 02, 2022
5
Amazing experience from beginning to end ! Staff were exceptionally welcoming, and their hospitality was beyond words. The hotel is very well equipped and everything is organized in full detail. Food was exceptionally good ! Every meal was a delight. Game drives were very thorough, overall we had a magical experience. Experiência incrível do começo ao fim! A equipe foi excepcionalmente acolhedora e sua hospitalidade foi além das palavras. O hotel está muito bem equipado e tudo organizado ao pormenor. Comida era excepcionalmente boa! Cada refeição foi uma delícia. As unidades de jogo foram muito completas, no geral, tivemos uma experiência mágica.
Sheetal Shah
Dec 02, 2022
5
The place is fantastic, the staff is absolutely great .. with detail to so much personal attention. amazing sightings, since it's in the reserve The food is brilliant. Would love to be here again !
Bharathy Kannan
Nov 22, 2022
5
Amazing experience from beginning to end ! Staff were exceptionally welcoming, and their hospitality was beyond words. The hotel is very well equipped and everything is organized in full detail. Food was exceptionally good ! Every meal was a delight. Game drives were very thorough, overall we had a magical experience.
F.Z Naz
Nov 02, 2022
5
Olare mare set the bar high with their service and courteous staff! The food was flavorful and deliciouswith a decent variety on their Ala carte menu( you can request to add meat variety to their vegetarian dishes if required)! But their desserts need to improve with a better variety for a 5star group! More pudding based desserts! Our ranger was amazing he was well versed with the animals and which areas to take us… all in all we had a memorable stay! And 👍🏼 for the full team from reservation all the way to our departure guide. ¡Olare mare puso el listón muy alto con su servicio y personal cortés! La comida era sabrosa y deliciosa, con una variedad decente en su menú a la carta (si es necesario, puede solicitar agregar variedad de carne a sus platos vegetarianos). ¡Pero sus postres deben mejorar con una mejor variedad para un grupo de 5 estrellas! ¡Más postres a base de budín! Nuestro guardabosques fue increíble, estaba bien versado con los animales y a qué áreas llevarnos ... ¡en general, tuvimos una estadía memorable! Y 👍🏼 para todo el equipo desde la reserva hasta nuestra guía de salida.
F.Z Naz
Nov 02, 2022
5
Olare mare set the bar high with their service and courteous staff! The food was flavorful and deliciouswith a decent variety on their Ala carte menu( you can request to add meat variety to their vegetarian dishes if required)! But their desserts need to improve with a better variety for a 5star group! More pudding based desserts! Our ranger was amazing he was well versed with the animals and which areas to take us… all in all we had a memorable stay! And 👍🏼 for the full team from reservation all the way to our departure guide. Olare mare definiu o nível alto com seu serviço e equipe cortês! A comida era saborosa e deliciosa, com uma variedade decente no menu à la carte( você pode solicitar para adicionar variedade de carne aos pratos vegetarianos, se necessário)! Mas suas sobremesas precisam melhorar com uma variedade melhor para um grupo de 5 estrelas! Mais sobremesas à base de pudim! Nosso ranger foi incrível, ele era bem versado com os animais e quais áreas nos levar… apesar de tudo, tivemos uma estadia memorável! E 👍🏼 para toda a equipe desde a reserva até o nosso guia de embarque.
F.Z Naz
Oct 26, 2022
5
Olare mare set the bar high with their service and courteous staff! The food was flavorful and delicious with a decent variety on their Ala carte menu( you can request to add meat variety to their vegetarian dishes if required)! But their desserts need to improve with a better variety for a 5star group! More pudding based desserts! Our ranger was amazing he was well versed with the animals and which areas to take us… all in all we had a memorable stay! And 👍🏼 for the full team from reservation all the way to our departure guide.
Mario Silla
Oct 02, 2022
5
Um hotel 7 estrelas, funcionários super profissionais e incrivelmente simpáticos, aventuras da National Geographic. Felizmente eles e os nossos aqui nem sabem o que é sindicalista e os chacais são os de quatro patas
Jax's Adventures
Oct 02, 2022
5
Incredible experience! They have thought of every detail to make sure your stay is comfortable, safe, clean and exciting. Being in the private conservancy really made the trip breathtaking. Seeing everything the Masai Mara had to offer without competing with a 100 trucks. Plus you cant beat going to sleep hearing the lions roar and hippies grunt. One of the most luxury and fancy place I've stayed at. The staff is super nice, helping and friendly. Experiência incrível! Eles pensaram em cada detalhe para garantir que sua estadia seja confortável, segura, limpa e emocionante. Estar na reserva privada realmente fez a viagem de tirar o fôlego. Vendo tudo o que o Masai Mara tinha a oferecer sem competir com 100 caminhões. Além disso, você não pode deixar de dormir ouvindo o rugido dos leões e os grunhidos dos hippies. Um dos lugares mais luxuosos e sofisticados que já fiquei. A equipe é super simpática, prestativa e simpática.
Mario Silla
Oct 02, 2022
5
Un hotel de 7 estrellas, personal súper profesional e increíblemente amable, aventuras de National Geographic. Menos mal que ellos y los nuestros aquí ni saben lo que es un sindicalista y los chacales son los de cuatro patas
Jax's Adventures
Oct 02, 2022
5
Incredible experience! They have thought of every detail to make sure your stay is comfortable, safe, clean and exciting. Being in the private conservancy really made the trip breathtaking. Seeing everything the Masai Mara had to offer without competing with a 100 trucks. Plus you cant beat going to sleep hearing the lions roar and hippies grunt. One of the most luxury and fancy place I've stayed at. The staff is super nice, helping and friendly. ¡Experiencia increíble! Han pensado en cada detalle para asegurarse de que su estadía sea cómoda, segura, limpia y emocionante. Estar en la conservación privada realmente hizo que el viaje fuera impresionante. Ver todo lo que Masai Mara tenía para ofrecer sin competir con 100 camiones. Además, no hay nada mejor que ir a dormir escuchando el rugido de los leones y el gruñido de los hippies. Uno de los lugares más lujosos y elegantes en los que me he alojado. El personal es súper agradable, servicial y amable.
Jax's Adventures
Sep 21, 2022
5
Incredible experience! They have thought of every detail to make sure your stay is comfortable, safe, clean and exciting. Being in the private conservancy really made the trip breathtaking. Seeing everything the Masai Mara had to offer without competing with a 100 trucks. Plus you cant beat going to sleep hearing the lions roar and hippies grunt. One of the most luxury and fancy place I've stayed at. The staff is super nice, helping and friendly.
Wendy Delgado
Aug 02, 2022
5
Excellent place to stay! Staff is so kind. Tents are so elegant and they have all the services. Game drives are worth it and also taking the balloon experience (even if it’s not Tun by the hotel) Excelente lugar para ficar! A equipe é tão gentil. As tendas são tão elegantes e têm todos os serviços. Os safáris valem a pena e também aproveitar a experiência do balão (mesmo que não seja o Tun do hotel)
Wendy Delgado
Aug 02, 2022
5
Excellent place to stay! Staff is so kind. Tents are so elegant and they have all the services. Game drives are worth it and also taking the balloon experience (even if it’s not Tun by the hotel) Excelente lugar para quedarse! El personal es muy amable. Las carpas son muy elegantes y cuentan con todos los servicios. Las unidades de juego valen la pena y también tomar la experiencia del globo (incluso si no es Tun por el hotel)
Wendy Delgado
Jul 10, 2022
5
Excellent place to stay! Staff is so kind. Tents are so elegant and they have all the services. Game drives are worth it and also taking the balloon experience (even if it’s not Tun by the hotel)
Jorge Lucena
Jun 02, 2022
5
One of our best trips ever! The whole team lead by Dominic is very welcoming and friendly the whole stay. Our Guide Alex is amazing at his job, always going the extra mile to make us happy. Hopefully we can go back and enjoy this experience once again, I would recommend this hotel 100%. ( The chef, waiters, housekeeping and security team are also outstanding)
Paula Hammack
Sep 18, 2021
5
Este é o melhor lugar para ficar em toda a área maasai mara. A COMIDA não poderia ser melhor. A equipe é bem treinada e super amigável e cada necessidade que você tem é atendida se for razoável. Localização perfeita no Olare Mara Conservancy. Os quartos são melhores do que se poderia esperar e já estive no Quênia e na África mais de 100 vezes. Olare Mara Kempinski é o lugar para ficar.
Paula Hammack
Sep 18, 2021
5
This is THE best place to stay in the entire maasai mara area. FOOD could not be better. Staff is well trained and super friendly and every need you have is taken care of if its reasonable. Perfect location in the Olare Mara Conservancy. Rooms are better than could be expected and i've been to Kenya and Africa well over 100 times.Olare Mara Kempinski is THE place to stay.
Paula Hammack
Sep 18, 2021
5
This is THE best place to stay in the entire maasai mara area. FOOD could not be better. Staff is well trained and super friendly and every need you have is taken care of if its reasonable. Perfect location in the Olare Mara Conservancy. Rooms are better than could be expected and i've been to Kenya and Africa well over 100 times. Olare Mara Kempinski is THE place to stay.
R O
Aug 09, 2021
3
A comida poderia ser muito melhor. Os móveis são um pouco antiquados.
R O
Aug 09, 2021
3
La comida podría ser mucho mejor. Los muebles están un poco anticuados.
R O
Jul 21, 2021
3
Food could be alot better. Furnishings are a bit dated.
Eliud Makori
Mar 09, 2021
5
Melhor e mais luxuoso lugar para ficar no Maasai Mara. O serviço é exemplar. Os funcionários são amáveis e muito humildes. Vá para os animais, fique para a comida (Chef David Também)
Eliud Makori
Mar 09, 2021
5
El mejor y más lujoso lugar para alojarse en Maasai Mara. El servicio es ejemplar. El personal es amable y muy humilde. Ve por los animales, quédate por la comida (Chef David también)
Eliud Makori
Feb 19, 2021
5
Best and most luxurious place to stay at Maasai Mara. Service is exemplary. Staff are kind and very humble. Go for the animals, stay for the food (Chef David Too)
Eric Menard
Feb 09, 2021
5
Foi uma experiência incrível com nada menos do que um serviço e acomodações perfeitos. Estamos ansiosos para voltar. Um indivíduo (Martin Opati) tornou a nossa estadia extremamente agradável. A sua personalidade e vontade de garantir que todos os nossos desejos sejam satisfeitos é a principal razão pela qual pretendemos ficar com o Kempinski quando regressarmos. Obrigado Martin
Eric Menard
Feb 09, 2021
5
Fue una experiencia increíble con un servicio y alojamiento perfectos. Estamos deseando volver. Un individuo (Martin Opati) hizo que nuestra estancia fuera extremadamente agradable. Su personalidad y voluntad para garantizar que todos nuestros deseos fueran satisfechos es la razón principal por la que planeamos quedarnos con Kempinski cuando regresemos. Gracias martin
Eric Menard
Feb 05, 2021
5
It was an amazing experience with nothing less than perfect service and accommodations. We are looking forward to going again. One individual (Martin Opati) made our stay extremely enjoyable. His personality and willingness to ensure our every desire was accommodated is the main reason we plan on staying with Kempinski when we return. Thank you Martin
Milan Chatterjee
Jan 09, 2021
5
Experiência de mudança de vida. Tudo, desde uma equipe incrível, até refeições decadentes 3x por dia, até ficar em uma barraca bonita e moderna que está no meio de um safári africano. Você terá acesso a 5 animais grandes e até mesmo aqui eles do seu quarto o dia todo (os hipopótamos podem mantê-lo acordado à noite!). Incrível que uma verdadeira experiência 5 estrelas possa estar situada no meio de tal natureza - realmente uma maravilha.Agradecimentos especiais a todos os funcionários que fizeram um trabalho impecável durante a nossa estadia!
Milan Chatterjee
Jan 09, 2021
5
Experiencia que cambia tu vida. Todo, desde un personal increíble, hasta comidas deliciosas 3 veces al día, hasta hospedarse en una hermosa y moderna tienda de campaña en medio de un safari africano. Tendrás acceso a 5 animales grandes e incluso los tendrás aquí desde tu habitación todo el día (¡los hipopótamos pueden mantenerte despierto por la noche!). Es asombroso que una verdadera experiencia de 5 estrellas pueda situarse en medio de tanta naturaleza salvaje, verdaderamente una maravilla.¡Un agradecimiento especial a todos los miembros del personal que hicieron un trabajo impecable durante nuestra estadía!
Barb Pty “Barb DM”
Jan 02, 2021
5
Maravilloso , la honeymoon suite increíble!
Milan Chatterjee
Dec 26, 2020
5
Life changing experience. Everything from incredible staff, to decadent meals 3x per day, to staying in a beautiful & modern tent that is in the middle of an African safari. You will have access to big 5 animals and will even here them from your room all day (the hippos May keep you up at night!). Amazing that a true 5 star experience can be situated in the middle of such wilderness— truly a wonder.
Special thanks to all staff members that did an impeccable job during our stay!
Shalini Fernando
Nov 09, 2020
5
Nada negativo a dizer sobre Olare Mara. As melhores férias que tivemos - a equipa faz de tudo para tornar a sua estadia a mais maravilhosa e não posso recomendar o suficiente. Nós voltaremos.
Felix Ochieng'
Nov 09, 2020
5
Um grande obrigado a toda a equipa do Olare Mara Kempinski pela hospitalidade durante a minha estadia. Tudo foi ótimo, desde os quartos bonitos e bem cuidados, os alimentos preparados corretamente e as belas vistas do safári. Eu aproveitei meu tempo com vocês. Te vejo em breve.
Shalini Fernando
Nov 09, 2020
5
Nothing negative to say about Olare Mara. The best holiday we have had - the team goes above and beyond to make your stay the most wonderful and I cannot recommend it enough. We will be back.
Felix Ochieng'
Nov 09, 2020
5
Un gran agradecimiento a todo el equipo de Olare Mara Kempinski por su hospitalidad durante mi estadía. Todo fue genial, desde las habitaciones hermosas y bien cuidadas, los alimentos preparados correctamente y las hermosas vistas en el safari. Disfruté mi tiempo con ustedes. Te veo pronto.
Felix Ochieng'
Nov 09, 2020
5
A big thank you to the entire Olare Mara Kempinski team for their hospitality throughout my stay. Everything was great from the beautiful and neatly kept rooms, the properly made foods and the beautiful views at the game drive. I enjoyed my time with you guys. See you soon.
Ritu Magon
Oct 09, 2020
5
Sendo um visitante constante da Mara pelo menos 2 - 3 vezes por ano desde 2010 e tendo ficado em várias propriedades, desde 2016 nunca tivemos que voltar atrás e mudar a nossa escolha de residência na Mara. Olare Mara Kempinski realmente se tornou nossa segunda casa Ficamos muito chateados alguns meses atrás quando o Chef David se aposentou e o Camp Manager foi substituído pelo primeiro que consideramos mudar nosso destino de férias. Por pura sorte de uma ligação, fomos informados de que tanto o Sr. Fairman Muhingi quanto o Chef David voltaram era a música dos anos e imediatamente confirmamos nossas reservas antes de 19 anos. O regresso destes dois indivíduos foi de facto a melhor decisão tomada pela Gestão do Kempinski. Fairman é constantemente encontrado envolvendo os visitantes, verificando-os e suas necessidades e, claro, seu conforto. Sempre compartilhando suas experiências. Fairman tem uma equipe de suporte excelente, Dominic, que está executando sem problemas as operações da cena de fundo para garantir que haja interrupções mínimas para os convidados As novas adições com as quais interagimos desta vez é Kennedy (carinhosamente nos referimos a ele como Dr.), pois ele estava garantindo os protocolos completos da Covid, os requisitos de segurança estão sendo observados para garantir a segurança da equipe e dos hóspedes. Josephine, a massagista, tem dedos mágicos que trabalham em você, ajudando-o a relaxar e a se recompor após os safáris, que podem realmente ficar turbulentos Passamos para a equipe de hospitalidade - Moses, Kelvin, James, Gerald que estão constantemente por perto (não em seu rosto, dando-lhe privacidade) para atender a todas as suas necessidades e expectativas enquanto você relaxa no lobby ou precisa de algo em sua barraca. Eles são tão amigáveis e entendem seus desejos sem você ter que sempre pedir a mesma coisa repetidamente. Chef David e Equipe - há muita magia acontecendo na cozinha ...... as paletas estão sendo constantemente atormentadas, sua cozinha não é nada confortável para a cintura, a equipe garante cada necessidade, cada desejo alimentar seja atendido. O Chef David envolve os convidados para verificar se eles estão bem, se eles têm alguma necessidade ou desejo pessoal de dieta. O chef David e sua equipe estão sempre tirando coelhos de seus chapéus de chef com pratos mágicos ... é traumático quando você volta para casa para sua cozinha normal, todo o resto é sem gosto !!! Equipe de limpeza - Jackson e sua equipe, eles são tão legais e atenciosos, as barracas estão sempre limpas e bem cuidadas, quando você volta à noite para se enfiar, as camas estão aquecidas com garrafas de água quente, elas mantêm tudo limpo e arrumado para você .... e sempre sorrindo, você nunca vê uma carranca em seu rosto quando eles têm o trabalho quase ingrato. Obrigado Jackson e equipe - por seu excelente trabalho e por último, mas não menos importante, qual seria o lugar sem o Hawk Eyed e o Animal Whisper - Tour Guide Philip. Ele apenas pega seus binóculos e faz bingo ANIMAIS, nunca deixamos de ver os secretos Leopardos, os brincalhões Cheetahs, os Leões preguiçosos e os lindos Herbívoros e a velha alma Elefantes e etc. O trabalho em equipe que acontece entre os guias é louvável e garante a todos os hóspedes consegue ver os animais -Obrigado, Equipe Olare Mara Kempinski, por favor, não mude, pois você é simplesmente incrível e, portanto, a razão deste lugar se tornar nossa CASA LONGE DE CASA e um lugar que podemos chamar de SEGUNDA CASA e o mais importante, nossa mãe idosa é tão bem cuidada e as necessidades dela são bem atendidas e cada uma é tão paciente - Obrigado Equipe
Barbara “Barb DM” Dutary
Oct 09, 2020
5
Maravilloso , la honeymoon suite increíble!
Ritu Magon
Oct 09, 2020
5
Being a constant visitor to the Mara of at least 2 - 3 times an year since 2010 and having stayed back at multiple properties, since 2016 we have never had to turn back and change our choice of residence in the Mara.Olare Mara Kempinski has indeed become our second home We were quite upset a few many many months ago when Chef David retired and the Camp Manager was replaced for the first we considered changing our holiday destination.Just a sheer luck of a call, we were advised that both Mr. Fairman Muhingi and Chef David returned was music to the years and we immediately confirmed our bookings pre covid-19. The return of these two individuals was indeed the best decision the Kempinski Management made. Fairman, is constantly found engaging the visitors, checking on them and their needs and of course their comfort.Always sharing their experiences. Fairman has a superb support team, Dominic who he is smoothly running the back scene operations to ensure there is minimum disruptions for the guests New additions we interacted this time is Kennedy (we fondly referred to him as Dr.) as he was ensuring full Covid protocols, safety requirements are being observed to ensure safety of staff and guests. Josephine the Massage therapist, she has magical fingers that work on you helping you unwind and put your back in place after the game drives which can indeed get bumpy We move onto the Hospitality staff - Moses, Kelvin,James, Gerald who are constantly around (not on your face giving you the privacy) to meet all your needs and expectations as you relax in the lobby or need something in your tent.They are so friendly and they understand your wants without you having to always ask for the same thing over and over again. Chef David and Team - there is some serious magic happening in the kitchen......the palettes are being constantly tantalized, his cuisine is not at all waist friendly, the team ensures every need, every food desire is met.Chef David engages the guests to check if they are okay, if they have any personal diet requirements or desires.Chef David and his team are always pulling out rabbits from their chef hats with magical dishes.........its traumatic when you return home to your normal cuisine everything else is tasteless!!! Team Housekeeping - Jackson and his team, they are so so nice and caring, tents are ever clean and well kept, when you return in the evening to tuck yourself the beds are warm with hot water bottles, they keep everything neat and tidy for you ....and always smiling never do you see a frown on their face when they have almost the most thankless job.Thank you Jackson and team - for your great work and last but not the least, what would the place be with out the Hawk Eyed and the Animal Whisper - Tour Guide Philip.He just takes his binoculars scans and bingo ANIMALS, we have never missed seeing the secretive Leopards, the playful Cheetahs the lazy Lions and the beautiful Herbivores and the old soul Elephants and etc.The team work happening between the guides is commendable and ensures every guest gets to see the animals -Thank you Team Olare Mara Kempinski, please do not change as you are simply awesome and hence the reason this place becomes our HOME AWAY FROM HOME and a place we can happily call our SECOND HOME and most importantly our aged Mum is so well looked after and her needs are well attended to and every one is so so patient - Thank you Team
Ritu Magon
Oct 09, 2020
5
Siendo un visitante constante de Mara de al menos 2 o 3 veces al año desde 2010 y habiendo permanecido en varias propiedades, desde 2016 nunca hemos tenido que regresar y cambiar nuestra elección de residencia en Mara. Olare Mara Kempinski se ha convertido de hecho en nuestro segundo hogar Estábamos bastante molestos hace algunos meses cuando el chef David se retiró y el gerente del campamento fue reemplazado por la primera vez que consideramos cambiar nuestro destino de vacaciones. Por pura suerte de una llamada, nos informaron que tanto el Sr. Fairman Muhingi como el Chef David regresaron a la música de los años e inmediatamente confirmamos nuestras reservas antes del covid-19. El regreso de estas dos personas fue de hecho la mejor decisión que tomó la dirección de Kempinski. Fairman, se encuentra constantemente atrayendo a los visitantes, controlando sus necesidades y, por supuesto, su comodidad. Siempre compartiendo sus experiencias. Fairman tiene un excelente equipo de apoyo, Dominic, quien está ejecutando sin problemas las operaciones de backstage para garantizar que haya interrupciones mínimas para los invitados. Las nuevas incorporaciones con las que interactuamos esta vez es Kennedy (nos referimos con cariño a él como Dr.), ya que se aseguraba de que se cumplieran los protocolos completos de Covid, se observaran los requisitos de seguridad para garantizar la seguridad del personal y los huéspedes. Josephine, la terapeuta de masajes, tiene dedos mágicos que trabajan contigo ayudándote a relajarte y a poner la espalda en su lugar después de los recorridos del juego, que de hecho pueden tener baches. Pasamos al personal de la hospitalidad: Moses, Kelvin, James, Gerald, que están constantemente alrededor (no en su cara, dándole privacidad) para satisfacer todas sus necesidades y expectativas mientras se relaja en el vestíbulo o necesita algo en su tienda. Son muy amables y entienden tus deseos sin que tengas que pedir siempre lo mismo una y otra vez. Chef David y el equipo: hay algo de magia en la cocina ... los paladares están siendo constantemente tentados, su cocina no es para nada amigable con la cintura, el equipo se asegura de que se satisfagan todas las necesidades, todos los deseos de comida. El chef David invita a los invitados a comprobar si están bien, si tienen algún requisito o deseo dietético personal. El chef David y su equipo siempre están sacando conejos de sus sombreros de chef con platos mágicos ... ¡es traumático cuando regresas a casa con tu cocina normal, todo lo demás es de mal gusto! Equipo de limpieza: Jackson y su equipo son tan amables y atentos, las carpas están siempre limpias y bien cuidadas, cuando regresa por la noche para acomodarse, las camas están calientes con bolsas de agua caliente, mantienen todo limpio y ordenado para usted. .... y siempre sonriendo nunca ves un ceño fruncido en su rostro cuando tienen casi el trabajo más ingrato. Gracias Jackson y su equipo, por su gran trabajo. y por último, pero no menos importante, cuál sería el lugar sin Hawk Eyed y Animal Whisper - Tour Guide Philip. Solo toma sus escaneos de binoculares y bingo ANIMALES, nunca nos hemos perdido de ver a los leopardos secretos, los guepardos juguetones, los leones perezosos y los hermosos herbívoros y los elefantes del alma vieja, etc. El trabajo en equipo entre los guías es encomiable y garantiza a todos los invitados llega a ver los animales -Gracias, Equipo Olare Mara Kempinski, no cambies, ya que eres simplemente increíble y, por lo tanto, la razón por la que este lugar se convierte en nuestro HOGAR LEJOS DEL HOGAR y en un lugar al que podemos llamar felizmente nuestro SEGUNDO HOGAR y, lo más importante, nuestra madre anciana está muy bien cuidada y sus necesidades están bien atendidas y todos son muy pacientes - Gracias Equipo
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