The Envoy Hotel, Autograph Collection
70 Sleeper Street, Near Boston Children's Museum, Boston, MA 02210, United States
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
136
Pets
Yes
from JPY 773,976.52
05
Jun
The Envoy Hotel, Autograph Collection, Boston
Price & Availability
Select your room
Habitación Clásica, 1 Cama De Matrimonio Grande, Con Vistas ·
Միայն Սենյակ
Non Refundable
Classic King Room ·
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Non Refundable
Habitación Clásica, 2 Camas De Matrimonio ·
Միայն Սենյակ
Non Refundable
Classic 2 Queen Room ·
Միայն Սենյակ
Non Refundable
Suite Junior, 1 Cama De Matrimonio Grande, Sin Vistas, En Esquina ·
Միայն Սենյակ
Cancel free of charge before Fri, 31 May 2024
Junior Corner King Suite (No View) ·
Միայն Սենյակ
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
398 reviews
5
453
4
158
3
70
2
58
1
32
Customers Review
Value 4.5
Location 4.8
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.6
Amenities 4.4
Condition 4.7
Recomendation 85.1%
“Booked using points kind of last minute, and didn’t know what to expect. Heck of a time! Got a quick room service (ordered street corn on a whim, was extraordinary), then went upstairs to the ‘look out’ for a drink, north end with friends after. Bluetooth was great for listening to tunes while watching the boats for Labor Day! Special thanks to Noel for his help as well!”
— Brad Barone
“I was SO disappointed. Especially given the very expensive price of this hotel. I’ve never written a review for any business/service before, but I was stunned by my experience at this hotel. I have stayed at Marriott hotels many times and had just stayed in another Autograph Collection hotel just a few weeks prior and had a lovely experience - the envoy could not have been farther from the standard set at their other hotels.1. When I arrived (after driving 8 hours) I was greeted with a surprise $100 pet fee (on top of the hundreds of dollars I was already paying for my one night stay). I have never had to pay a pet fee at a ‘pet friendly’ hotel, and had no awareness that this would be expected of me upon check in when I made my non-refundable reservation. This fee is exorbitant given the high cost of the hotel, and I did not appreciate the lack of transparency.2. The room looked beautiful (if rather small, the TV was less than a yard from the foot of the bed). However, looks are deceiving. I took a shower after my long drive and upon exiting, I saw my dog on my pillows chewing on something. I hadn’t given her anything so I was confused. When I got closer, I realized what she was chewing on: A WAD OF GUM. There was a WAD OF CHEWED GUM in my hotel room . On top of this being absolutely DISGUSTING, gum is also HIGHLY toxic to dogs. If I’m paying a high price tag for a hotel room, I expect it to be clean. If I pay a $100 pet fee, I expect my dog not to be POISONED. I alerted front desk staff, and while friendly, they did nothing. No apology, nothing. They basically said ‘yea that’s really weird.’ I even had to request fresh sheets on my own, they were not offered to me.3. Later in my bed, I found a USED CONTACT LENS. I was stunned. I couldn’t believe it. After the gum, and now this, had I not been exhausted I would have demanded a new room. 4. Lastly, when booking the reservation it said there was parking on site available. It did not however say that it was in a parking garage that I would have to pay for myself. It was $40 for one night. Couldn’t believe it. Especially after having just stayed at another Autograph Collection hotel that offered valet service.By far the most negative experience I’ve ever had at a hotel, let alone one that markets itself as luxurious. After this experience, I will absolutely take pause before ever booking with an Autograph Collection hotel again.Additionally, while the hotel claims to be ‘pet friendly,’ it is certainly not a pet friendly neighborhood. Just an FYI.”
— Emily Mayberry
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