Grand Hyatt Washington: A Luxurious Hotel Experience in the Heart of D.C.

Olga V

янв 01, 2022

3

One star for location - it's convenient for exploring the museums and monuments, a lot of restaurants around too. One star for the staff - welcoming and attentive. One star for grand foyer - especially nice on gloomy days. Rooms need to be updated. And bedding too. FYI - the reasonable parking is across the street in City Center underground parking garage (entrance is on the 9th street).

Verna Clarke

дек 30, 2021

5

Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking a resort. This website will compare countless hotel sites and usually will have prices much cheaper compared to others! Thank me later! This resort is one of the most well known in this area. I have been staying here for years. If you stay for a few days you for sure won't regret it. We loved our stay in this hotel! Beautiful hotel, spacious rooms, friendly staff and fantastic location. We were able to walk to almost all the places we wanted to see and there are lots of amazing restaurants within a minute or two of the restaurant. Overall a wonderful experience!!

Nene W.

дек 26, 2021

5

I spent Christmas night at Grand Hyatt Washington this year. It was my second time with them and I had a wonderful time! The staffs were really nice and helpful. If you like to drink and chill, don’t forget to check out their bar. The room was clean and comfortable. Plus, they also have the best breakfast which is available from 7-10am. I will definitely go back to this hotel more often. It was a great experience!

Rachel Lattier

дек 14, 2021

5

We had a wonderful stay at the Grand Hyatt Washington! No issues with the room, great location close restaurants, two metro stations, and easily walkable to all the museums and monuments! The service is what makes this hotel so great though! Sam helped us when we checked in and she was so friendly and nice!! She answered all our questions! At the end of the stay, Connie was also super awesome and remade my key to make sure it would work until 2pm for checkout. Thanks Sam and Connie for being so amazing! Highly recommend staying here!

Abhayam Vasudhara

дек 08, 2021

2

It began wonderfully, walking into the lobby the brilliance is apparent of the design, spacious, conference hotel. Sam at front desk was wonderful. Location of hotel unrivaled. Wonderful view of lobby from bedroom.. And all was well until I noticed upon turning in the top sheet on one of the beds had a stain..after linens were changed the next morning the floor wasn't vacuumed...spotty cleaning was obvious. And the kicker, another stain on top sheet that I was just going to toss off instead of stressing, tossed off and found two drops of blood red (really red not old and washed) stain on the second sheet at the point housekeeping manager came and was "apologetic." We left. Returned. New linens. You'd think running a vacuum through the room after all of this would be..but no. Just linens. Maybe understaffed? I dont know but it really wasn't acceptable or lend to a peaceful hotel experience which we expect from Hyatt. The third star is solely for attractiveness of the lobby

cgerdts1

Bad Service

2

I stayed here with my family 4 nights and booked two rooms for our New Years trip. While the hotel was very central for all our plans, we were never remedied for the countless issues we experienced...

oliviayoung99

Wonderful Hotel!

5

I stayed here for 4 nights with my family over Thanksgiving week last year, and it was wonderful. Upon our arrival and check-in, we realized our room was smaller than we were anticipating. When we...

Discover29625420848

Beachgirl

5

Rooms are always clean and everything works. Club Floor gives access to delicious, fresh, convenient food. I have stayed here before and find the staff most accommodating and pleasant, making for an...

TD404757

A week of new experiences

5

This hotel is perfectly located to serve all of your DC needs. The staff is extremely friendly and attentive. The food was amazing for a hotel lol. Even the design of the hotel will leave you feeling...

nassab2021

great hotel

5

great location and super friendly employees and the food was out of this world good!! I loved the atrium in the middle and that there was always a restaurant open even on thanksgiving day. I will...

michaeltY4608XY

Wonderful relaxing experience

5

I visited for a week of combined business/pleasure. The level of service, friendliness and engagement of the staff was outstanding and quite noticeable. This level of engagement does not happen by...

DFJORDAN66

Great Stay!!!

5

Very comfortable room! Super Staff! I was a guest of a group function and we stayed at the Grand Hyatt for the weekend's festivities. We swarmed in with about 400 people in our group and the Hyatt...

debraroberts2022

Washington Exerienc

5

My first trip to DC since the pandemic, good experience with the hotel and its staff. The environment was excellent for my business meeting. I did have connectivity issues, but nothing that could...

gevondelearmorris

Roach in my room.

2

There was a roach in my room and brown spots and urine spots on the toilet seat. Hair on the floor and in the shower. Ice machine was broken. Some of the team members could benefit from customer...

Grand Hyatt Washington, Washington D.C.

Grand Hyatt Washington

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